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Frequently Asked Questions
Austria is an East Alpine country located in Central Europe. It has a population of almost 9 million people and the official language spoken throughout the country is German. Visitors can enjoy rugged mountains, quaint towns, incredible and historic architecture, and rich culture. There are many notable buildings to see in Austria, especially in the capital city of Vienna. Austria is the birthplace of many notable historical figures, including Mozart, Beethoven, Sigmund Freud, and Nikola Tesla. The country adopted the euro as official currency in 1999, which makes currency exchange easier for most travelers. With a very high GDP per capita, Austria is considered one of the top 20 wealthiest countries in the world, also boasting a very high standard of living. Tourists have no shortage of sweeping vistas, exciting towns, and delicious cuisine to experience. If you are from a visa-exempt country outside of the European Union, you will soon need to obtain an ETIAS in order to visit Austria. This article will explain a little more about the ETIAS and Austria Tourism in general.
The European Travel Information and Authorisation System (ETIAS) is a visa waiver policy that will begin implementation in 2022. Currently, there are 62 countries that are not members of the EU but can enjoy visa-free travel to all EU member countries. However, ETIAS will mandate that members of those countries will be required to obtain a travel authorization in order to travel to and within participating countries. The purpose of ETIAS is to increase security within the EU in the wake of illegal immigration and terrorist attacks. The feeling is that keeping careful records of who is entering and exiting the area will give officials a better handle on who should and should not be allowed in. In this way, potential security threats can more effectively be neutralized before they occur. The process of applying for an ETIAS will be extremely simple, available entirely online. The application will take no more than 10 minutes, requiring some basic information and documentation that you likely already have at your disposal. You will need to provide your personal information, valid travel document, and the answers to a few background questions. You will also pay for the application online, a fee of only 7 euros for adults under 70. If approved, you will receive your travel authorization via email, which will be valid for unlimited entries for three years. The ETIAS is not a visa, as it does not have the same restrictions, the process is far faster and easier, and no biometric data is collected. Travelers from eligible countries can still travel to Austria visa-free once the ETIAS is implemented.
If you are flying from an international airport, you will likely be landing in Austria through the capital city of Vienna. It is also the most populated city in Austria, home to nearly two million inhabitants. Vienna is a global hub of music, culture, and history. It was voted by Mercer as the most livable city in the world for the past ten years. Residents and visitors alike can benefit from the incredible array of historic architecture, cultural events, green spaces, and world-class shopping, restaurants, and bars. You can see many of Vienna’s notable buildings by taking a tour of the Ringstrasse. The city has also been updated by many works of post-war architecture to blend the old with the new, including the MuseumsQuartier and Danube City. You will have no shortage of art and culture to take in while visiting the city. From classic favorites like the Vienna Boys’ Choir and the Vienna Philharmonic to shows by the hottest contemporary artists in the world, there is something for every ear. If you’re after a night of dancing, Vienna has some of the best electronic music venues in all of Europe. Shopping fans will delight in the high caliber shopping to be found in the city center. There are plenty of global and local designers to explore in the city. Head over to Kohlmarkt to pick up a special piece of jewelry by a traditional Viennese jeweler. You can also check out the flea market at the Naschmarkt, the Art and Antiques Market Am Hof, and the Time Travel Antiques Maket if you’re in the mood to bargain hunt for some real antique treasures. Whatever your personal interest, Vienna will satisfy every palate.
Ski fanatics will find their version of heaven in the Tyrol state of Austria, home to many ski resorts and covered in mountains. Those who are equally interested in the après-ski as being out on the mountain will love Ischgl, close to the Silvretta Arena ski area. With a young population, the scene in the town is bustling and fun. Soelden is another winter wonderland with world class skiing. It’s also an outdoor enthusiast’s playground in the summer, offering panoramic hiking and mountain biking trails. If you’re looking for a high class getaway, check out Kitzbuhel, just east of the state’s capital of Innsbruck. Here you can find upscale dining and restaurants, as well as fun annual events like the Hahnenkamm downhill race. The medieval center boasts grand churches and a picturesque museum. Cable cars and lifts run all day to take skiers up to the slopes. Tyrol has a resort for every skier.
While in Austria, you’ll have the opportunity to taste many local delights. Austrian cuisine is hearty and flavorful. You must try Wiener Schnitzel, which is thin breaded and fried meat, usually served with fried potatoes, sour cream, and onions. Tafelspitz is another classic meat dish, made of beef boiled in a flavorful broth and served with sliced apples and horseradish. If you’re after a hearty après-ski meal, get a dish of Tiroler Gröst: fried potato, pork, onions, and butter, often with a fried egg on top. Sure to stick to the ribs! And to finish, you can’t overlook the ubiquitous Viennese Apfelstrudel, flaky pastry stuffed with cinnamon spiced apples, sugar, and raisins. Delectable!
Whatever adventures you’re after in your vacation, you can’t go wrong with a trip to Austria. As an ETIAS holder, you can also explore the rest of the Schengen Area, free from border checks. Have a wonderful vacation!
An e-Visa is an official document permitting entry into and travel within a certain country. The e-Visa is an alternative to visas issued at the ports of entry or visiting an embassy/consulate to obtain traditional paper visas. e-Visas are linked electronically to the traveler's passport.
Our service starts with information. You can use our up-to-date visa requirements tool to search if you need a travel visa. It's as simple as telling us where you are from and where you are going. Based on this information we will tell you how much the visa costs, the number of entries, the start date and give you an action step such as applying directly on our site!
The best place to find this information is our visa requirement tool. Each country has different entry rules and visa fees. If you are in a rush you can also apply online and the form will give you this information as well.
It depends on the country issuing the visa. For many countries such as Australia ETA and Turkey e-Visa, the process can be done in 15 minutes through our rush service. For other countries such as the India tourist Visa, the process usually takes 24 hours. The exact time can be found on each application form. What we guarantee is that your application with iVisa will be the fastest way to apply anywhere.
The documents must be printed on a sheet of blank A4 white paper. Double-side or reduced printing will not be accepted.
We help you get your travel visa in the simplest and fastest way possible. Through easy-to-use online application forms and world-class 24/7 customer service, we make the whole visa process quick and simple! We also use best practices when it comes to protecting your data and credit card.
iVisa offers two types of Visa: Electronic visas (e-Visas) and traditional paper visas, based on your destination. In addition, we also offer the following services/documents that are required by certain countries: ETA (electronic travel authorization), Tourist Cards, Visa on Arrival pre-registration/approval form, Tourist Invitation Letters, and Embassy Registration service.
- Select the country to which you are requesting the visa
- Select the type of visa and read the instructions carefully.
- Select Apply Now
- Fill in the application form
- Pay using a Visa Card, Mastercard or other debit card.
- Await approval via email, then download and print the e-Visa from your account.
- Present your printed e-Visa to the immigration officer at the port of entry.
Please note most countries offer the ability to process a travel visa without a service fee. The main reason we process thousands of travel visas per month is we save you time and frustration. Our service includes an easy to use website and application form. It is much easier to process your application with us especially for mobile users and large groups. We send all of our clients the visa days before travel. This is especially helpful for those passengers who purchase the visa months in advance. We also have a 24-hour customer service with professionals that are based in the United States and speak English. We accept multi-currencies and our website can be translated into over 20 languages. We believe our fee is worth your time and sanity but please note all governments do have their own "free" service.
If you have already applied on our site, please log in to your account and look for your order/application. An account is generated for you automatically after payment is received. Click the link in your confirmation email to set up a password or visit the log in page to set up the password and enter the account. Please note in most cases your visa will be delivered to you via email and can be found in your account after logging in.
This is a rare scenario. However, if your application gets rejected, we will issue you a full refund for the government fee and the processing fee under our 100% approval guarantee. This refund will be given via credit to be used for a future order. If you need further assistance, do not hesitate to contact us. Our customer service specialists will be more than glad to help you.
If we have not processed your visa, we can make changes without a problem. We do check your information for mistakes as well. If you have already processed your visa, If we have submitted your application to the appropriate government agencies, some will allow to make changes, while others do not. Please contact us immediately (preferably through chat) if you notice an error on your application.
Some countries may require proof of yellow fever vaccination if you are arriving from a country with risk of yellow fever. You can see more info here: https://wwwnc.cdc.gov/travel/destinations/list It's the passenger´s own responsibility to verify these regulations before traveling to the chosen country.
In order to download your invoice, please log in to your account and download it directly from there.
You may reprint the e-Visa in your email account. Alternatively, you may retrieve and reprint the e-Visa by using your iVisa account.
Yes. The iVisa system does not retain your credit card information after the transaction is processed.
All visas grant travelers the permission to travel to a country's port of entry. Whether you are granted entry or not will be at the discretion of the Immigration Officer at the entry point.
We know that our applicants can come across unexpected changes in their travel plans that may prevent them from traveling and therefore getting their visa. This is why we understand you may want to request a cancellation of your visa application and a credit for the amount paid. However, we will only approve the refund/credit if it follows our Refund policy guideline:
- If your application has not been reviewed by our team, nor submitted to the government for approval, then you will receive a credit for the full amount of the iVisa processing fee and government fee(visa cost).
- If your application has been reviewed by our team but has not yet been submitted to the government for approval, you will receive a credit for the full amount of the government fee (visa cost).
- If your application has been submitted to the government for approval or a visa is already issued, unfortunately, no credit is available.
Our policy also applies to these circumstances:
- If we make a mistake on your application, a 100% refund of the iVisa processing fee will be issued and we will process your visa again at no cost.
- If you purchase rush or super rush processing additional fee and we do not deliver the travel document within the agreed timeframe, you will receive a credit for the iVisa rush or super rush processing fee.
- If you miss your trip because iVisa does not deliver the travel document within the agreed timeframe, you will receive a full cash refund for the government fee and iVisa processing fee.
- The exception to the clause above is if the government is the cause of the delay or your arrival date was sooner than our super rush processing time. In such case, you will receive a credit for the iVisa processing fee.
If for any reason, you are not satisfied with our services, please feel free to contact us. Under reasonable circumstances, we will grant a credit of the iVisa processing fee to be used for a future order.
When the visa has to be shipped to you, the processing times do not include this shipping time. It is from when we receive your application to obtaining the approval. Most visas (e-Visas) are sent via email upon approval so shipping times will not apply.
No, we are not affiliated with any government agencies. We are a private company that specializes in processing travel visas for travelers worldwide.
Unfortunately, we are not able to, since the government agencies do not inform us of the reason(s) behind the decisions.
If your visa is not approved, we advise that you contact the nearest embassy/consulate for more information on what your options are.
We accept Visa, Master Card, American Express, and PayPal.
All citizens from these territories applying through our website will have their application processed with the nationality/citizenship specified in their passport. As an example, a traveler from Puerto Rico will have their request processed as USA nationality. This does not apply to the travelers under the BOTC (British Overseas Territories Citizen) category according to the British Overseas Territories Act of 2002.
