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Due to recent measures taken by governments to tackle COVID-19, visitors will be required to submit Official Health Documents for entry to each country. iVisa.com, in its effort to help all customers fulfill their travel dreams, designed special forms for you to travel safely. In March, The Macao SAR Government officially launched the "Macao Health Code" as an effort to stem COVID-19 spread in the community. All travelers entering Macao must declare their health condition. This Health Code works as a system, that classifies the traveler’s health status in different colors: red, yellow, and green. All visitors must complete a form with their personal information and answer some questions about symptoms, COVID-19-patient contact history, and travel history within the past 14 days. Once it is complete the visitor will receive a health code with a color. Travelers with a green code will be allowed to enter Macao without quarantine. Foreigners with a red color code will be denied to enter the country, while residents will be transferred to the public hospitals. iVisa thinking in their customers decided to simplify the process and designed a form easier that you can complete in a few minutes. iVisa will take care of what is next in the process and finally provide you by mail your document as a QR code. In this way, you will just need to show it to the authorities at the port of entry.

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Frequently Asked Questions

Macao is a region located in the western Pearl River Delta by the South China Sea. It’s a special administrative state of China but it has a separate Government. It’s known for having the most densely populated region in the world and also for becoming the top destination for gambling tourism. It was founded by the Portuguese Empire and remained under the Portuguese rule until 1999 when China reclaimed its domain. t’s the only place in China where gambling is legal and that’s why it has a huge revenue in this industry. Macao is seven times larger than Las Vegas, which is why it’s well-known as a vibrant destination for anyone who enjoys nightlife. It has two different currencies that are used and accepted: The Macanese Pataca (MOP) and Hong Kong Dollars (HKD), and both are used in the same way. This place consists of its Peninsula and the islands of Taipa and Coloane, which are connected by landfill forming the Cotai strip. You might find a warm climate almost anytime, but it’s recommended to visit it from October to December since the weather is sunny with low humidity during these months. From January to March the weather is cold but sunny, while from May to September the climate gets hotter with occasional typhoons, so consider that if you want to visit Macao. You should also take note of some tips about this destination. First of all, Macao has a lot of Portuguese heritage fused with Chinese culture everywhere. You can find this amazing blend in street signs, food, architecture, and local customs. There are precious historical sites that you can visit like the UNESCO World Heritage Sites of A-Ma Temple and the Ruins of St. Paul’s. You can also taste delicious dishes that arise from the Cantonese-Portuguese fusion, which are characterized by their spicy touch and a colorful seasoning full of exotic flavors.Macao is usually easy to visit because it’s only an hour away from Hong Kong by fast ferry and an hour and a half away by bus. You might not find difficulty by taking a tour to visit the highlights of Hong Kong and Macao. Once you’re in Macao, you should visit its Historic Center with lovely Portuguese and Chinese architecture, something quite memorable for many travelers. You can also detail other attractive buildings and temples in this place, and many of them are completely free to enter. There's a popular saying that goes "if you haven’t visited the Largo do Senado, you haven’t visited Macao". The Senado Square or Largo do Senado encapsulates very well the vibrant city life of Macao and also its amazing cultural blend. You can enjoy this place by visiting shopping malls, restaurants, and other small attractions. As you can see, there’s a lot of things to do in this place. You can’t get bored that easily, but you should be careful when booking a flight if you don’t read the following safety tips. Health is a serious topic in Macao and its government always ensures the safety of tourists and citizens. That’s why you can get the “Macao Health Code” nowadays, and it can serve as a health declaration once you arrive in this country. With the current situation due to the COVID-19 Pandemic, it’s strictly mandatory to declare your health condition at the port of entry. If you enter the Macao SAR, you need to declare your health condition honestly. Remember that medical examination can be performed by officers of the Health Bureau if necessary. The penalty for violation with this law is a prison term up to 6-months, so you should be careful with this condition. While you’re honest about your health condition at the port of entry, there shouldn’t be any problem. As you might already know, the COVID-19 epidemic has mainly affected older people, but that doesn’t mean that you shouldn’t take it seriously if you’re young. This virus is very contagious, which is why the Macao Health Code becomes so important. If you’ve visited countries where this disease is already endemic, you might consider telling your doctor and accepting extra regulations at Macao’s port of entry if necessary. Remember that this is important to keep you safe and keep other travelers out of risk too. Note that there are some characteristic symptoms about the COVID-19 that might help you to identify if you could have the disease or not. These are mostly fever, chills, cough, and respiratory distress. Some people might feel nauseous, diarrhea, vomiting, and runny nose, but those are not that common as the first mentioned. However, it’s still important that you be very careful with your health, and once you feel any of these symptoms, especially fever, contact your doctor or any emergency number to get help. Some people have also felt other symptoms associated with the cough and fever outbreak, including headaches, earaches, and watery eyes. There are even people who lost their sense of smell and taste for a few days, although this has not yet been very common. As you notice, the symptoms vary a lot, but the most recurrent are fever, shortness of breath, and cough, so you should consider them at all times. The best advice for the current COVID-19 pandemic is to have a strong routine of hand washing and social distancing, but even with these considerations is still important to do proper research of other extra requirements in any country, especially when planning an upcoming trip. That’s the case with Macao, which has a valid Health Code to guarantee traveler’s safety. This Health Declaration guarantees that you can keep yourself safe not only when arriving in the country, but also while staying there. This document is strongly required at the port of entry and it’s followed by important inspections to have better information on the health status of each passenger. Medical staff, children, and pregnant women should also be aware of this requirement since it can be helpful for their delicate condition. Last but not least, don’t forget to keep yourself informed about upcoming details regarding the COVID-19 so you can stay safe and enjoy your trips the best way possible.
An e-Visa is an official document permitting entry into and travel within a certain country. The e-Visa is an alternative to visas issued at the ports of entry or visiting an embassy/consulate to obtain traditional paper visas. e-Visas are linked electronically to the traveler's passport.
Our service starts with information. You can use our up-to-date visa requirements tool to search if you need a travel visa. It's as simple as telling us where you are from and where you are going. Based on this information we will tell you how much the visa costs, the number of entries, the start date and give you an action step such as applying directly on our site!
The best place to find this information is our visa requirement tool. Each country has different entry rules and visa fees. If you are in a rush you can also apply online and the form will give you this information as well.
It depends on the country issuing the visa. For many countries such as Australia ETA and Turkey e-Visa, the process can be done in 15 minutes through our rush service. For other countries such as the India tourist Visa, the process usually takes 24 hours. The exact time can be found on each application form. What we guarantee is that your application with iVisa will be the fastest way to apply anywhere.
The documents must be printed on a sheet of blank A4 white paper. Double-side or reduced printing will not be accepted.
We help you get your travel visa in the simplest and fastest way possible. Through easy-to-use online application forms and world-class 24/7 customer service, we make the whole visa process quick and simple! We also use best practices when it comes to protecting your data and credit card.
iVisa offers two types of Visa: Electronic visas (e-Visas) and traditional paper visas, based on your destination. In addition, we also offer the following services/documents that are required by certain countries: ETA (electronic travel authorization), Tourist Cards, Visa on Arrival pre-registration/approval form, Tourist Invitation Letters, and Embassy Registration service.
  1. Select the country to which you are requesting the visa
  2. Select the type of visa and read the instructions carefully.
  3. Select Apply Now
  4. Fill in the application form
  5. Pay using a Visa Card, Mastercard or other debit card.
  6. Await approval via email, then download and print the e-Visa from your account.
  7. Present your printed e-Visa to the immigration officer at the port of entry.
Please note most countries offer the ability to process a travel visa without a service fee. The main reason we process thousands of travel visas per month is we save you time and frustration. Our service includes an easy to use website and application form. It is much easier to process your application with us especially for mobile users and large groups. We send all of our clients the visa days before travel. This is especially helpful for those passengers who purchase the visa months in advance. We also have a 24-hour customer service with professionals that are based in the United States and speak English. We accept multi-currencies and our website can be translated into over 20 languages. We believe our fee is worth your time and sanity but please note all governments do have their own "free" service.
If you have already applied on our site, please log in to your account and look for your order/application. An account is generated for you automatically after payment is received. Click the link in your confirmation email to set up a password or visit the log in page to set up the password and enter the account. Please note in most cases your visa will be delivered to you via email and can be found in your account after logging in.
This is a rare scenario. However, if your application gets rejected, we will issue you a full refund for the government fee and the processing fee under our 100% approval guarantee. This refund will be given via credit to be used for a future order. If you need further assistance, do not hesitate to contact us. Our customer service specialists will be more than glad to help you.
If we have not processed your visa, we can make changes without a problem. We do check your information for mistakes as well. If you have already processed your visa, If we have submitted your application to the appropriate government agencies, some will allow to make changes, while others do not. Please contact us immediately (preferably through chat) if you notice an error on your application.
Some countries may require proof of yellow fever vaccination if you are arriving from a country with risk of yellow fever. You can see more info here: https://wwwnc.cdc.gov/travel/destinations/list It's the passenger´s own responsibility to verify these regulations before traveling to the chosen country.
In order to download your invoice, please log in to your account and download it directly from there.
You may reprint the e-Visa in your email account. Alternatively, you may retrieve and reprint the e-Visa by using your iVisa account.
Yes. The iVisa system does not retain your credit card information after the transaction is processed.
All visas grant travelers the permission to travel to a country's port of entry. Whether you are granted entry or not will be at the discretion of the Immigration Officer at the entry point.

We know that our applicants can come across unexpected changes in their travel plans that may prevent them from traveling and therefore getting their visa. This is why we understand you may want to request a cancellation of your visa application and a credit for the amount paid. However, we will only approve the refund/credit if it follows our Refund policy guideline:

  • If your application has not been reviewed by our team, nor submitted to the government for approval, then you will receive a credit for the full amount of the iVisa processing fee and government fee(visa cost).
  • If your application has been reviewed by our team but has not yet been submitted to the government for approval, you will receive a credit for the full amount of the government fee (visa cost).
  • If your application has been submitted to the government for approval or a visa is already issued, unfortunately, no credit is available.

Our policy also applies to these circumstances:

  • If we make a mistake on your application, a 100% refund of the iVisa processing fee will be issued and we will process your visa again at no cost.
  • If you purchase rush or super rush processing additional fee and we do not deliver the travel document within the agreed timeframe, you will receive a credit for the iVisa rush or super rush processing fee.
  • If you miss your trip because iVisa does not deliver the travel document within the agreed timeframe, you will receive a full cash refund for the government fee and iVisa processing fee.
    • The exception to the clause above is if the government is the cause of the delay or your arrival date was sooner than our super rush processing time. In such case, you will receive a credit for the iVisa processing fee.

If for any reason, you are not satisfied with our services, please feel free to contact us. Under reasonable circumstances, we will grant a credit of the iVisa processing fee to be used for a future order.

When the visa has to be shipped to you, the processing times do not include this shipping time. It is from when we receive your application to obtaining the approval. Most visas (e-Visas) are sent via email upon approval so shipping times will not apply.
No, we are not affiliated with any government agencies. We are a private company that specializes in processing travel visas for travelers worldwide.
Unfortunately, we are not able to, since the government agencies do not inform us of the reason(s) behind the decisions.
If your visa is not approved, we advise that you contact the nearest embassy/consulate for more information on what your options are.
We accept Visa, Master Card, American Express, and PayPal.
All citizens from these territories applying through our website will have their application processed with the nationality/citizenship specified in their passport. As an example, a traveler from Puerto Rico will have their request processed as USA nationality. This does not apply to the travelers under the BOTC (British Overseas Territories Citizen) category according to the British Overseas Territories Act of 2002.
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