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Problems with the Indian eVisa website? Here's why travelers choose iVisa

Photo of Cynthia Oliwa Cynthia Oliwa
3 min read
Updated on Dec 24, 2025
Summary
  • The Indian government eVisa website has documented technical issues, including crashes, timeouts, and payment failures

  • Thousands of travelers report frustration with browser incompatibility, lost progress, and failed document uploads

  • iVisa offers a stable alternative with automatic saves, expert review, and real customer support

  • As an IATA-accredited service, iVisa simplifies the application process while government authorities still make final approval decisions

If you're here because you're wondering whether applying for your India eVisa through iVisa is the best choice, or you're carefully researching where to apply with confidence, take a deep breath. You're in the right place, and we'll walk you through why.

iVisa has helped millions of travelers get their visas approved without the headaches. Your application is being handled properly, and you're making a smart choice.

Here's what you need to know

Most people who apply through iVisa get their visa and travel without any issues. Yes, you'll find some negative reviews online (like with literally any service), but they're a tiny slice compared to the thousands of applications that get easily approved every day.

Sometimes people get confused because they didn't realize they were using a third-party service. But iVisa has never pretended to be the government. We have our own website, our own branding, our own social media. We're a tech company that makes the visa process less painful.

Why the government website drives people crazy

A lot of travelers end up choosing iVisa after trying (and failing) to get through the official Indian eVisa website. The technical problems are real and well-documented all over Facebook groups and Reddit.

Here are just a few examples from the thousands of online complaints:

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When the Indian eVisa website isn't working properly (especially close to departure dates), the stress can be overwhelming.

How iVisa solves these common problems

iVisa was specifically built to eliminate the technical headaches that plague the government platform:

  • Browser compatibility: The official site doesn't work properly on all browsers. iVisa works on any browser, plus we offer a mobile app for applications on the go.

  • Saved progress: Government sessions may expire suddenly, forcing you to start over. With iVisa, your application automatically saves so you can return anytime without losing your work.

  • Platform stability: Government pages frequently crash or reset unexpectedly. iVisa provides a stable, reliable platform that won't kick you out mid-application.

  • Simple uploads: Passport photo uploads often fail on the official website. iVisa makes uploads straightforward and mobile-friendly, accepting various file formats.

  • Expert review: Before submission, iVisa's team reviews your application to catch potential errors that could lead to rejection. The government website doesn't offer this.

  • Real support: When issues arise, you can reach iVisa's customer service team. Government support is often unresponsive or provides generic answers.

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What makes iVisa legit

iVisa is accredited and recognized by the International Air Transport Association (IATA) and validated by the IATA Agency Code. Our bearing number is 23716873. This means we manage a set of high standards and practices with the aim of making your visa process smoother and more reliable.

  • Transparent pricing: We clearly display our service fees separate from government fees

  • Established track record: Years of successful operation with millions of processed applications

  • Real customer service: Actual support staff available to help when you need it

  • Clear branding: We never pretend to be the government. We're a third-party service that assists with applications

  • Secure platform: Your personal information and payment details are protected with industry-standard security

iVisa doesn't replace the government process. We simplify it. Your application is still submitted to the Indian authorities for approval. We just make getting there much easier.

Your application is in good hands

If you've already applied through iVisa and are second-guessing yourself after reading comments online, take a breath. You chose convenience, reliability, and expert support over technical frustration.

For travelers who value their time and want to avoid the common pitfalls of the Indian government website, iVisa is exactly the right solution. Your India eVisa is on its way.

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