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Our Company is accredited and recognized by the International Air Transport Association (IATA) and has a validated IATA Agency Code. If you want to check this information you can verify our membership using our bearing No. 23716873 at http://store.iata.org/ieccacfree.

Remember that the customer service team at iVisa.com is here 24/7 to answer any questions you may have about our service.

To renew your Canadian passport, your current passport must
  • you must be currently living or residing in Canada
  • not be damaged
  • not have been reported lost or stolen
  • have been issued with a 5-year or 10-year validity
  • have been issued when you were at least 16 years of age
  • have the same name, date of birth and place of birth you want on your new passport
  • have the same gender identifier you want on your new passport (either printed on your current passport or the observation sticker)
  • have expired on or after February 1, 2019
If your passport is damaged, or it was lost or stolen, you need to apply for a new passport.
Within 20 business days after you send your passport application.
  • Complete the application form
  • Gather all necessary documents and get your passport photo
  • Find 2 references
  • Submit your application and pay your fees
  • Receiving your passport
If you applied by mail, the passport (and any original documentation you submitted) will be returned to you by mail, and may be in 2 separate packages.
No you don’t, your passport will only be processed through official Canadian authorities
Yes, you need to send your current passport directly to the CA government, this delivery is included in iVisa’s service. iVisa services cost £25.00.
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