Only issue I had was that I had to pay twice because when it completed the first time it didn't send the form with the barcode. When I spoke with a representative she couldn't tell me why I didn't and advised to do it again. Therefore I spent a total of $61.95 for the certificate.
I am not sure of how happy I am. While turnaround, communication and customer service are pretty great, I am not so sure about the picture quality. The first was highly filtered, and colours more grayed as well as hair photoshopped. When I inquired about the colouring, a new set was sent but this version was still a little odd on colours, though photoshopping was gone, but now the picture was also zoomed out a bit. Very strange, considering the requested dimensions for this type of picture. Keeping fingers crossed will not be an issue for the passport.
Not too well so far. Two errors noted. ID 413824 Nationality: Canadian, not United States Residing at: Canada, not United States. Please correct and re-issue. John Gallop
For the amount of money I have paid for this service, I would have expected to receive 12 separated passport photographs, cut to measure, and not just a joint printout from the printer (which I can print by myself by the way). I was surprised and disappointed by this.
