No one responds to my email and helping me to fix the application. I filed for Tashkent, Uzbekistan and it applied to Tajikistan. The process is NOT allowing to go back and edit the country.
The express visa guaranteed within 24 hours took 3 days and it was the wrong visa. Their help live chat people were pretty useless
Paid for rushed 24 hour visa. Took 48 hours, delaying my plans. Company refused to refine rush fee.
24hr rush visa, received after almost 4 days, the usual processing time. As a result (had been guaranteed by a staff member) this cost hundreds of dollars in cancellation and rebooking, but there are no channels for compensation. Rush fee was refunded.
We took the 24h superrush service. Sadly it took 4 days to get it. They paid back the super rush fee. If you in hurry don't trust the 24h service. Fill out the e-visa on the internet by yourself, it would be the same time and you don't have to pay a service fee!
Too many mistakes made in one visa As an experienced traveler (visited 95 countries visited), I am used to working with visa/tourist agencies. This is by far the worst one I have encountered. Ordered the super rush service 24h on Friday. Was contacted to state that there is another application made on my name, was refused to be assisted on that matter, had to use work contacts in Tajikistan to cancel the old application. This was done on Monday. After that, I kept receiving messages that the MFA is busy and they cannot do anything. Wonder why I paid the super rush service? Had to use the contacts again in Dushanbe and the issue visa was issued in less than an hour. iVisa didn't do anything apart from filling the application form. Oh and they made a mistake there as well, as they put wrong citizenship, so they jeopardized by application a day before I have to fly. iVisa should be placed in business books as an example of bad unprofessional, and unethical service
Visa came at the end of my trip after I had already bought another visa at the airport
I applied for a Tajik visa on the 2 day rush service, at extra cost. The normal service is supposed to be 4 days. It ended up taking 12 days, and I only got the visa 2 days before my trip. Despite repeated emails, I did not get a satisfactory response about why it took so long.
I was stuck at the border and I chose the rush visa and paid $69.00 but it still came after 36 hours the visa when it was suppose to be there in 6 hours I would like to get my refund on that
