Ease of application, speed of delivery. Not sure why I need this though, after 25 visits to Barbados never needed before.
It was an easy application. This is an ED card not a visa application so do not understand why I was charged US$100.
Generally the agents are kind and helpful. I would suggest though that there should be more continuity between agents. I do understand that each agent is very busy but when you respond immediately to a request or have a question, an entirely different agents replies and doesn't seem to have any knowledge of the issue. A bit more attention to detail would be good - my ED Barbados named the airport in Toronto as YTZ when it is actually YYZ. I am sure this won't be a problem but details are important. This a great service to be able to use and I want to continue using it with just a few improvements
App is clean and easy to understand, but the payment area was unlear.
I didn't know you had to take a picture of the top half of the passport. 8
Have to say that responses were fast and good. The only irritant was that initially,I was informed that there was no government fee but I could not complete the application without checking the add on boxes. Felt put upon.
I appreciate that you are a legitimate company, however for those who are unable to signup for ED card. Because you were attached to the travel company from which I purchased my ticket. I completed the application, assuming that the task at hand was truly difficult. Not a well spent $20USD for me. Travelling to Barbados or other English speaking Countries go directly to their site, it’s an easy process.
