Screwed up application resulting in the visa being rejected. Applied again after great expense with extra flights etc. Finally got the visa. They refused to give a refund for their initial incompetence. Don't believe it when they say you are entitled to a refund if you are not satisfied. This business cost me just under $1,000 in extra flights/acommodation because of their inability to process the visa professionally. STAY AWAY from these people. They obviously farm out individual jobs to international hacks who claim they know what they are doing. They probably have the ability to remove this review anyway... so if you are one of the morons I have had to deal with, "THANK YOU"
