I felt good about using this service until I was told that I couldn't get my East Africa Tourist visa until I arrive in Rwanda. Everything I'm reading says that I need to get it BEFORE I arrive, not upon arrival. So now I've spent $150 and have no visa and will be nervous about not being able to get it when I arrive in Rwanda. Ugh...not happy at all. A letter from you guys saying I been "approved," doesn't give me much confidence.
I just received notification that my visa is completed. I have already returned from my trip to Africa - almost 2 weeks ago!! I was able to find the visa, but your company did not notify me until today. Terrible service.
