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iVisa Mobile App Online global travel documents

Indian eVisa payment not working: Solutions and troubleshooting

Photo of Camilo Alvarez Camilo Alvarez
3 min read
Updated on Aug 11, 2025
Summary
  • Visa class: Electronic eVisa
  • Difficulty rating: 21/100 (Moderate complexity due to potential payment challenges)
  • Our approval rate: 99% success rate
  • Visa details: Multiple-entry
  • Validity period: 1 year from date of issue
  • Maximum stay: 90 days per entry
  • Average processing time: 4 business days

Experiencing issues with your Indian eVisa application payment can be frustrating, but understanding the common problems and their solutions can help streamline your application process.

We have assisted thousands of travelers in successfully completing their Indian eVisa applications, and we're here to help you navigate through any payment challenges.

Common payment issues for the Indian eVisa application

Some of the most common issues encountered by applicants are:

  • Technical limitations with payment gateways.
  • International transaction restrictions.
  • Security protocol mismatches.
  • Browser compatibility issues.

Another frequent issue is difficulties with their credit or debit cards. This could be due to an expired card or reaching the credit limit.

Before attempting payment, ensure your card is valid, has sufficient funds, and that all information matches the card details exactly. If your payment is declined, don't immediately retry with the same card. Wait 30 minutes and try using a different browser or device.

iVisa Pro Tip: Many applicants have found success using cards from smaller regional banks, as they often still use the 3D Secure technology required by the Indian eVisa portal.

India eVisa application payment technical troubleshooting

Payment challenges typically stem from security measures designed to protect both applicants and the visa processing system.

We recommend these steps based on our extensive experience:

  • Clear your browser cache and cookies completely.
  • Try using a different device (mobile often works better).
  • Use a compatible browser such as Google Chrome or Firefox.
  • Ensure your internet connection is stable.
  • Use a VPN-free connection for payment processing.

Common error messages and solutions when paying for the India eVisa

Understanding specific error messages can help resolve payment issues faster:

  • Transaction Declined - Contact your bank to authorize international transactions.
  • Payment Gateway Error - Wait 30 minutes before retrying
  • Invalid Card Details - Double-check all information, especially CVV
  • Session Timeout - Start a fresh application in a new browser window

iVisa Pro Tip: Take screenshots of any error messages you receive. This can be helpful when seeking assistance from support teams.

The best payment cards for the Indian eVisa application

We've compiled success rates for different payment methods based on customer feedback:

Payment Method Success Rate Best Time to Try
Credit Card (Visa) 85% Early morning hours
Mastercard 80% Business hours
PayPal 95% Any time
Mobile Payment 90% Off-peak hours

iVisa Pro Tip: Many travelers have found success by making their payment attempt between 2 AM and 6 AM IST when the server load is typically lower.

Advanced troubleshooting \with iVisa

We understand the importance of resolving payment issues quickly, which is why we've implemented a comprehensive support system.

Here are some of our solutions when applying through us:

  • Multiple payment attempts tracking to prevent application blocking.
  • Real-time payment status verification.
  • 24/7 customer support assistance.
  • Easy mobile application.

Need more info about the India eVisa application?

Check out our blog about other Common issues with the India Tourist eVisa and solutions.

Our customer service team is ready to assist if you have any questions about India or the eVisa payment application. Contact us any time via our customer service agents via chat or WhatsApp.

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