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Kenya eVisa Frequently Asked Questions

Kenya eVisa Frequently Asked Questions
iVisa | Updated on Nov 02, 2018


Can I get the visa on arrival?

Yes, you can get and pay the visa on arrival at the border. We suggest that you apply online to avoid any delays when you arrive.

Is a Yellow Fever Vaccines Required for Kenya?

Depends. Yellow fever is a risk in certain parts of Kenya, so it is always recommendable to get the yellow fever vaccine if you plan to travel to Kenya.

IMPORTANT NOTE: The Kenyan government requires proof of yellow fever vaccination if you are traveling from a country with risk of yellow fever. See HERE a list of countries.

Do I need a paper copy of the visa at the Kenyan border entry?

Yes. You need to have a physical copy of your visa when you check in for your flight and one to give to the immigrations officer upon arrival. We recommend that if you are planning to cross the Kenyan border several times, bring extra copies of the eVisa.

Do I need a TB (Tuberculosis) vaccination to Australia?

You DO NOT require any vaccinations, including TB (Tuberculosis) to Australia UNLESS you were exposed to people infected with TB then you should contact your doctor or a specialist travel clinic before you leave.

The BCG vaccine is only recommended for the following groups of people who are considered to be at increased risk of TB infection:

  1. all Aboriginal and Torres Strait Islander newborn babies living in parts of QLD and the NT
  2. newborn babies whose parents have TB or leprosy, or who have been treated for leprosy in the past
  3. children younger than 5 years old who will spend time in countries where TB is common
  4. children younger than 16 years old who live with, or are exposed to, someone with TB, or from a country where TB is present
  5. healthcare workers who may come into contact with people with TB
  6. people who were exposed to people infected with TB

What proof do I need when traveling to Australia should I require TB testing?

  1. Medical examination Report
  2. Radiological report on chest x-ray of an applicant

Do I need a Yellow Fever vaccine when traveling to Australia?

Yellow fever is a potentially fatal viral infection spread by mosquitoes but is NOT found in Australia.

IMPORTANT NOTE - If you are returning to Australia from a country where Yellow Fever occurs (See lists below) then you ARE required to present a yellow fever vaccination certificate. You may enter Australia without a vaccination certificate, however upon arrival Department of Agriculture, Fisheries and Forestry Biosecurity officers will reinforce the seriousness of the disease and provide you with a Yellow Fever Action Card.

The card provides instructions on what an unvaccinated person should do if they develop any symptoms of yellow fever in the six-day period following their departure from a yellow fever declared place. Read the Australian Government Yellow fever fact sheet for more info.

Australia’s list of yellow fever declared places includes 43 countries so if you travelled there in the past then you HAVE to show proof of a Yellow Fever vaccination:

Africa Angola Benin Burkina Faso Burundi Cameroon Central African Republic Chad Congo, Democratic Republic of the Congo, Republic of the Cote d’Ivoire (Ivory Coast) Equatorial Guinea Ethiopia Gabon Gambia Ghana Guinea Guinea-Bissau Kenya Liberia Mali Mauritania Niger Nigeria Rwanda Senegal Sierra Leone South Sudan Sudan Togo Uganda

South America & Central America Argentina – Misiones Province Bolivia Brazil Colombia Ecuador excluding Galapagos Islands French Guiana Guyana Panama Paraguay Peru Suriname Trinidad Venezuela

What do I need to apply for the Kenyan eVisa online?

In order to apply online for your visa to kenya you will need all of the following:

  1. A digital copy of your Passport Photo
  2. Scanned copy or photo of the main page on your passport (the page with your photo, name and bio data).
  3. A credit card/Paypal Account (Visa or MasterCard Credit or Debit card).
  4. Additional Documents e.g. Invitation letter, Hotel Booking or travel Itinerary, flights etc

Can I make changes to my visa application to Kenya?

Yes, you can make amendments to the visa for a fee of USD $5.95.

Please contact us via online chat, email: help@ivisa.com, or by phone: +1.302.404.3828 as soon as possible if you need to make any changes.

NOTE - In some cases we will not be able to make adjustment to your visa and you will have to re-apply for a new visa, we advice customer to double check all their details and travel dates before they submit their visa application online.

How many entries does the Kenya Visa hold?

The Kenya Visa is for Single entry only.

How long is the Kenya eVisa valid for?

Visa for kenya is valid for up to 3 months (90 days)

What are the photo and passport copy requirements for my online application to Kenya?

Passport Photo: Please note that you have to upload a digital photograph as part of online visa application for certain countries.

The passport photo should meet the following requirements:

  • Format – JPEG/PDF
  • The height and width of the Photo must be equal
  • Photo should present Full face, front view, eyes open
  • Center head within frame and present full head from top of hair to bottom of chin
  • Background should be plain light colored or white background
  • No shadows on the face or on the background
  • Without borders

Correct photo example:

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Passport Page Copy

The requirements for your passport copy that you need to submit with your online visa application are as follows:

  • The copy of your passport main page (page with your photo) should be in the JPEG/ PDF format.
  • The copy of the passport has to be clearly visible and should have no borders

Correct passport page example:

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Incorrect passport page example:

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What do I need to apply online for the tourist evisa to Kenya?

You need the following in order to apply online for your Electronic visa to Kenya eVisa:

  1. Clear ID photo of you facing front with WHITE background. (See example here)
  2. A scanned image of your passport (See example here)
  3. Travel itinerary, including Return flights
  4. Proof of sufficient funds.
  5. A Valid travel document (passport) with validity of at least 6 (six) months from arrival in Kenya
  6. Valid Email address
  7. Contact phone number
  8. Credit card OR Paypal account

You can apply here: www.ivisa.com

How do I know my Kenya eVisa is official?

We are a specialized service provider issuing official visas for Kenya electronic application.

How does the Kenya eVisa work?

Kenya eVisa are issued electronically by the Kenyan Department of Foreign Affairs and International Cooperations. Travelers, travel agents, airlines and specialist service providers like us around the world can use the Kenya eCitizen system to process Kenya eVisas. We enter the information contained in the applicant's passport into the eVisa system, which interacts with departmental systems to check the applicant's details. Following these checks, we are advised of the outcome of the eVisa application.

If an Kenyan eVisa is granted, it is linked electronically to the applicant's passport. If a denied message is received instead, the service provider refers the applicant to the nearest Kenya embassy or mission.

The Kenyan eVisa is electronically linked to the passport and is accessible to the Department of Immigration. We strongly recommend travelers print a copy of their Kenyan eVisa in case there is a problem with the computer terminals at the immigration office upon arrival.

How does the Kenya eVisa look?

Official Kenya visas look as below:

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Where are all the Kenyan Embassies?

US Embassies: Kenya Embassy - Washington DC 2249 R ST NW WASHINGTON, DC 20008 Tel: (202) 387 6101 Fax: (202) 462 3829

Kenya Embassy - NYC 866 UN PLAZA SUITE 4016 NEW YORK, NY 10017 U.S.A. Tel: (212) 421 4741 Fax: (212) 486 1985

9.00 a.m. to 5.00 p.m. Monday to Friday – with a lunch break of one hour between 1.00 p.m. to 2.00 p.m. (with the exception of Friday: 9:00 a.m. - 1:00 p.m.) (Summer) ,9:00 a.m.-4:00 p.m. (with the exception of Friday: 9:00 a.m. - 1:00 p.m.) (Winter). Consular services will be provided from 9.30 a.m. to 1.00 p.m. Kenyan Missions remain closed on Kenyan and U.S.A. national holidays.

How long will it be before I receive my eVisa for Kenya?

We can process rush visas in less than 24 hours, or standard visas in 72 hours.

NOTE - Some applications are thoroughly reviewed by the Kenyan Government and it could take at least 7 business days to get your eVisa.

You will receive email updates and you can also check your visa for Kenya status online by signing into your account. Login/Sign in details can be found in your confirmation emails that you will received after paying for the visa online. If you did not receive an email, please make sure to check your SPAM folder as privacy settings often divert emails there.

Please contact us via online chat, email: help@ivisa.com, or by phone: +1.302.404.3828 as soon as possible if you need further assistance.

Should I print my eVisa to Kenya after I received it through email or can I just take a photo on my phone/ipad?

Yes, you have to print your Visa for Kenya as soon as possible.

The Kenyan e-Visa printout MUST be presented at the port of entry. We suggest that our customers print various copies of the visa in case they loose one.

Can I work while in Kenya with the eVisa?

No. You are not allowed to engage in any business or employment without a permit or pass.

Kenya takes this matter very seriously. Offenders will be prosecuted.

My application is not completed, what can I do?

1) Sign in at /login 2) Complete all required fields. You will see green checks upon completion of the required information.

You can chat with one of our specialists at any time to solve your questions about the visa for kenya online process. Sign in/ Login details can be found in your confirmation email that you will received right after competing the online form and payment. Is you did not receive your confirmation email then please make sure to check your SPAM folder.

Please contact us via online chat, email: help@ivisa.com, or by phone: +1.302.404.3828 as soon as possible if you need further assistance.

Is the Kenyan visa fee refundable?

Once we've processed your Visa for Kenya, the Kenya E-visa processing fee is NOT Refundable.

Please contact us via online chat, email: help@ivisa.com, or by phone: +1.302.404.3828 as soon as possible if you need further assistance.

How does the Kenyan eVisa work?

How it works:

  1. Apply online by completing a simple and quick online form
  2. Pay for your online kenya visa application
  3. Upload additional documents
  4. Receive your visa via email
  5. Print the visa

What you need?

  1. A Valid travel document (passport) with validity of at least 6 months from arrival in Kenya
  2. Valid Email address
  3. Contact phone number
  4. Credit card/Paypal account

Please contact us via online chat, email: help@ivisa.com, or by phone: +1.302.404.3828 as soon as possible if you need further assistance.

How much is the Kenyan Visa?

As of September 2015, the cost for the Kenya Single Entry Visa (SJV) valid for three months from date of issue is USD $52 (Embassy Fee) + $35 (Service Fee).

You can check the Kenya Visa price in our Kenya visa requirements page.

Do I need to print my evisa to Kenya?

Yes. You HAVE to print your Kenya visa document and keep it with you at all times when entering and exiting the country.

We suggest that you make multiple copies in case you loose one.

How long should my passport be valid for when applying for the Kenyan Evisa online?

Your passport should be valid for at least 6 months after arrival in Kenya for get the visa for Kenya.

If your passport expires before that time frame then you will have to apply for a visa at your nearest Kenyan Embassy.

What types of Online visas for Kenya are there?

As of September 2015, online visas for Kenya are:

  • Single Entry Tourist Visa
  • Transit Visa
  • Courtesy Visa

You can check the updated types of visas to travel to Kenya here

Online visa to Kenya Visa Important Caveats

There are quite a few caveats when getting a Kenya visa, please see below:

  • The Kenya E-visa processing fee is NON REFUNDABLE
  • Incomplete applications will be rejected
  • Note that the he possession of an Kenyan eVisa is NOT the final Authority to enter The Republic of Kenya.
  • You CANNOT engage in any business or employment without a permit or pass
  • A visa is required prior to entry into The Republic of Kenya
  • The e-Visa printout MUST be presented at the port of entry
  • It could take at least 2 working days (48 hours) to get your eVisa

How to apply for your Kenyan eVisa online?

Visit /kenya-visa and click on Apply Now.

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Complete the application Form and;

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Select Standard or Rush Delivery and click on Next. Alt Text

Verify all the data that you entered, and;

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Complete Payment, then click on Submit.

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NOTE - You will receive an email from us verifying your order. We suggest that you look in your Spam folder if you did not receive an email as privacy settings often divert emails there instead of your Inbox.

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