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Frequently Asked Questions

Sweden is a Scandinavian country that stands out for its thousands of inland lakes and coastal islands. It’s also a reflection of the beauty of the Nordic countries for its gorgeous forests, snowy mountains, and northern lights during winter. Its capital, Stockholm, is a coastal city made up of 14 islands and it has more than 50 bridges. This city also has thousands of years of history, which makes it a medieval charm and an important historical center in Europe. Stockholm is often called “the Venice of the North” because wherever you look, your road is met by water. It’s located on Sweden’s southeast coast, and it has variate weather according to the seasons. In Summer, this city can be quite hot, and it rarely gets dark during nights, while in winter it might be rainy, cold, and very snowy. Regardless of the season, this city is always ready to welcome you with its cozy cafés and charming outdoor restaurants. The capital city is also easy to get around on foot or public transport. You can fall in love with the particular vibes of each district like Södermalm with its laid-back air, or Norrmalm with its vibrant downtown. You can also chill and relax a little in the beautiful Old Town or Gamla Stan. Something that will probably captivate you as soon as you arrive in Stockholm is the Stockholm Royal Palace, the official residence in Sweden, and the largest of the palaces of the Swedish monarchy. You should know that the private residence of the royal family is Drottningholm Palace, which you can also visit. Still, the Stockholm Palace has its charm and it is inevitable to be impressed with it. Aside from the impressive palaces and government buildings, you can also take a walk through other tourist spots. An example of it is the Vasa Museum, which houses a 17th-century warship that’s almost intact to the present day. You can also visit Skansen, an open-air museum that has a zoo. There are more examples on the island of Djurgården. This island is highly appreciated for its wide variety of galleries, museums, parks, and interesting attractions like ‘ABBA: The Museum’, which is dedicated to the most famous Swedish group of the 20th century. Another important thing to mention about Stockholm is its tolerant and inclusive society. Stockholm Pride festival is the biggest of its kind in the Nordic region, which is why it attracts thousands of LGBTQ visitors from across the country. Another interesting fact about Stockholm is that you can visit the famous Nobel Museum, located in Stortorget Square in the same building as the Swedish Academy and the Nobel Library. In this museum you can appreciate the Nobel Prize laureates, since 1901, as well as their works, and the life of Alfred Nobel, thus describing the evolution of science for more than a century. Nature is also an important aspect of Sweden. That’s why you can also give yourself a break by exploring the Sarek National Park, located in the municipality of Jokkmokk, in the province of Lapland. This park is ideal for those who love hiking and adventure. However, there are other beautiful and more suitable places for those who prefer to avoid adrenaline, such as Tyresta Park with its beautiful vegetation and lagoon, Abisko National Park, and Kosterhavet National Park. If you are a snow lover and want to enjoy sports such as skiing, then you can take a walk around Riksgränsen or Åre. As an interesting fact, many people visit Kungsleden Park to see the beautiful northern lights during winter. Another thing you’ll possibly like about these natural places is that many have cafes and cozy food places to spend a pleasant evening while appreciating the natural beauty of Sweden. Sweden has a very varied fauna and flora, which is why places like The Scania Zoo turn out to be so important. In this place, you will be able to meet a great variety of interesting species from the Nordic countries. One interesting fact about Sweden is that it has a lot of kayak or canoe culture. Aside from the sea circling it, Sweden has a lot of lakes, lagoons, and archipelagos, which is why water sports like kayak are so common. Whether you practice it by yourself or as a part of a guided tour, it’s always a must to try kayak or canoe in this country. Most of the time, you can even combine canoe excursions with local food tours. Another curious thing about Sweden is that in contrast to the mountainous and snowy parks, this country also has white sand beaches and warmer islands in the south. An example of it is the Stenshuvud National Park, which has beautiful woodlands hikes mixed with relaxing beaches. If you’re a beach lover for real, then you can’t miss a tour to Gotska Sandön National Park, a small island located north of Gotland. You can also reach Gotska Sandön by ferry and enjoy a lot of accommodations and luxurious spots to enjoy a relaxing escape. If what you want is to enjoy the delicious food of this country, then you cannot miss visiting the local market in Malmö Saluhall, or savor traditional delicacies in the restaurant "David at home". Sweden has many delicious dishes, including the Köttbullar, or "Swedish meatballs", which are made with minced beef mixed with breadcrumbs, milk, and onion. You can also savor the delicious Lussekatt, a traditional Christmas sweet, or the Polkagris, a famous candy cane recognized throughout the country. Other of the famous Swedish dishes are Knäckebröd bread, Kroppkaka, Smörgåstårta, and the famous cinnamon rolls which for your information, have a Nordic origin. Sweden has too many charms, and it's a country with a lot of history and Viking influence, which is noticeable not only in its museums but in many of its local decorations. To visit this country, you need to know what documents you may require at the airport. One of the required documents is the Health Declaration, as this has been very useful recently. Remember that you can obtain your Health Declaration with iVisa, so we recommend you to apply with our page to make the most of your trip.
An e-Visa is an official document permitting entry into and travel within a certain country. The e-Visa is an alternative to visas issued at the ports of entry or visiting an embassy/consulate to obtain traditional paper visas. e-Visas are linked electronically to the traveler's passport.
Our service starts with information. You can use our up-to-date visa requirements tool to search if you need a travel visa. It's as simple as telling us where you are from and where you are going. Based on this information we will tell you how much the visa costs, the number of entries, the start date and give you an action step such as applying directly on our site!
The best place to find this information is our visa requirement tool. Each country has different entry rules and visa fees. If you are in a rush you can also apply online and the form will give you this information as well.
It depends on the country issuing the visa. For many countries such as Australia ETA and Turkey e-Visa, the process can be done in 15 minutes through our rush service. For other countries such as the India tourist Visa, the process usually takes 24 hours. The exact time can be found on each application form. What we guarantee is that your application with iVisa will be the fastest way to apply anywhere.
The documents must be printed on a sheet of blank A4 white paper. Double-side or reduced printing will not be accepted.
We help you get your travel visa in the simplest and fastest way possible. Through easy-to-use online application forms and world-class 24/7 customer service, we make the whole visa process quick and simple! We also use best practices when it comes to protecting your data and credit card.
iVisa offers two types of Visa: Electronic visas (e-Visas) and traditional paper visas, based on your destination. In addition, we also offer the following services/documents that are required by certain countries: ETA (electronic travel authorization), Tourist Cards, Visa on Arrival pre-registration/approval form, Tourist Invitation Letters, and Embassy Registration service.
  1. Select the country to which you are requesting the visa
  2. Select the type of visa and read the instructions carefully.
  3. Select Apply Now
  4. Fill in the application form
  5. Pay using a Visa Card, Mastercard or other debit card.
  6. Await approval via email, then download and print the e-Visa from your account.
  7. Present your printed e-Visa to the immigration officer at the port of entry.
Please note most countries offer the ability to process a travel visa without a service fee. The main reason we process thousands of travel visas per month is we save you time and frustration. Our service includes an easy to use website and application form. It is much easier to process your application with us especially for mobile users and large groups. We send all of our clients the visa days before travel. This is especially helpful for those passengers who purchase the visa months in advance. We also have a 24-hour customer service with professionals that are based in the United States and speak English. We accept multi-currencies and our website can be translated into over 20 languages. We believe our fee is worth your time and sanity but please note all governments do have their own "free" service.
If you have already applied on our site, please log in to your account and look for your order/application. An account is generated for you automatically after payment is received. Click the link in your confirmation email to set up a password or visit the log in page to set up the password and enter the account. Please note in most cases your visa will be delivered to you via email and can be found in your account after logging in.
This is a rare scenario. However, if your application gets rejected, we will issue you a full refund for the government fee and the processing fee under our 100% approval guarantee. This refund will be given via credit to be used for a future order. If you need further assistance, do not hesitate to contact us. Our customer service specialists will be more than glad to help you.
If we have not processed your visa, we can make changes without a problem. We do check your information for mistakes as well. If you have already processed your visa, If we have submitted your application to the appropriate government agencies, some will allow to make changes, while others do not. Please contact us immediately (preferably through chat) if you notice an error on your application.
Some countries may require proof of yellow fever vaccination if you are arriving from a country with risk of yellow fever. You can see more info here: https://wwwnc.cdc.gov/travel/destinations/list It's the passenger´s own responsibility to verify these regulations before traveling to the chosen country.
In order to download your invoice, please log in to your account and download it directly from there.
You may reprint the e-Visa in your email account. Alternatively, you may retrieve and reprint the e-Visa by using your iVisa account.
Yes. The iVisa system does not retain your credit card information after the transaction is processed.
All visas grant travelers the permission to travel to a country's port of entry. Whether you are granted entry or not will be at the discretion of the Immigration Officer at the entry point.

We know that our applicants can come across unexpected changes in their travel plans that may prevent them from traveling and therefore getting their visa. This is why we understand you may want to request a cancellation of your visa application and a credit for the amount paid. However, we will only approve the refund/credit if it follows our Refund policy guideline:

  • If your application has not been reviewed by our team, nor submitted to the government for approval, then you will receive a credit for the full amount of the iVisa processing fee and government fee(visa cost).
  • If your application has been reviewed by our team but has not yet been submitted to the government for approval, you will receive a credit for the full amount of the government fee (visa cost).
  • If your application has been submitted to the government for approval or a visa is already issued, unfortunately, no credit is available.

Our policy also applies to these circumstances:

  • If we make a mistake on your application, a 100% refund of the iVisa processing fee will be issued and we will process your visa again at no cost.
  • If you purchase rush or super rush processing additional fee and we do not deliver the travel document within the agreed timeframe, you will receive a credit for the iVisa rush or super rush processing fee.
  • If you miss your trip because iVisa does not deliver the travel document within the agreed timeframe, you will receive a full cash refund for the government fee and iVisa processing fee.
    • The exception to the clause above is if the government is the cause of the delay or your arrival date was sooner than our super rush processing time. In such case, you will receive a credit for the iVisa processing fee.

If for any reason, you are not satisfied with our services, please feel free to contact us. Under reasonable circumstances, we will grant a credit of the iVisa processing fee to be used for a future order.

When the visa has to be shipped to you, the processing times do not include this shipping time. It is from when we receive your application to obtaining the approval. Most visas (e-Visas) are sent via email upon approval so shipping times will not apply.
No, we are not affiliated with any government agencies. We are a private company that specializes in processing travel visas for travelers worldwide.
Unfortunately, we are not able to, since the government agencies do not inform us of the reason(s) behind the decisions.
If your visa is not approved, we advise that you contact the nearest embassy/consulate for more information on what your options are.
We accept Visa, Master Card, American Express, and PayPal.
All citizens from these territories applying through our website will have their application processed with the nationality/citizenship specified in their passport. As an example, a traveler from Puerto Rico will have their request processed as USA nationality. This does not apply to the travelers under the BOTC (British Overseas Territories Citizen) category according to the British Overseas Territories Act of 2002.
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