A complete guide to UAE tourist e-visa issues and solutions in 2025

The United Arab Emirates tourist e-visa system occasionally experiences technical difficulties that can affect your application process. Understanding common issues and their solutions helps ensure a smooth visa application experience. We assist thousands of travelers annually in successfully obtaining their UAE tourist visas.

Learn more about the UAE Tourist eVisa.

iVisa Pro tip: "Recent changes in UAE visa policies have made the process more streamlined for many nationalities. We recommend checking your eligibility through our system before starting your application."

Common UAE e-visa application issues and solutions

• Document scan quality problems

• Incomplete application submissions

• Payment processing errors

• System technical difficulties

Application error resolution table:

-

Special considerations for unique circumstances

Pro tip: "We've noticed that applications involving minors have specific requirements. Our support team specializes in handling these cases to ensure proper documentation."

Common challenges with UAE tourist e-visa applications

We understand that applying for a UAE tourist e-visa can sometimes be challenging. Based on customer feedback, here are the most frequent issues travelers encounter and how we help resolve them:

Technical difficulties with application portals:

• Website accessibility problems

• Payment gateway errors

• Document upload failures

• System timeout issues

iVisa Pro tip: Use our mobile-optimized platform that works across all devices and browsers to avoid technical glitches.

Processing time concerns:

We offer 3 processing options depending on how fast you need your UAE Tourist eVisa, we cover all options.

iVisa Pro tip: Apply at least two weeks before your planned travel date to allow time for any unexpected delays.

Solutions for common rejection reasons

Understanding why UAE tourist e-visas get rejected helps prevent application issues:

Document-related rejections:

• Passport validity less than 6 months

• Poor quality document scans

• Missing supporting documents

• Incorrect photo specifications

Application errors:

• Incomplete personal information

• Mismatched passport details

• Incorrect travel dates

• Missing GCC residency details (if applicable)

iVisa Pro tip: Our expert review team checks all applications before submission to catch potential issues.

Frequently asked questions about UAE tourist e-visa issues

Q: Why was my UAE tourist e-visa application rejected for security reasons?

A: Security-related rejections can occur due to various factors. We help applicants understand potential issues and guide them through the reapplication process if eligible.

Q: Can I expedite my UAE tourist e-visa processing?

A: Yes, we offer rush processing services that can significantly reduce waiting times. Our standard processing already delivers results faster than direct applications.

Q: What should I do if my e-visa application is stuck in processing?

A: Our customer service team actively monitors all applications and can provide real-time updates on your visa status. We intervene when delays occur.

Q: How can I ensure my document scans meet UAE requirements?

A: We provide detailed scanning guidelines, and our system automatically checks image quality before submission.

Q: Can I apply for a UAE tourist e-visa while in the country?

A: This isn't recommended. We advise securing your visa before travel to avoid complications.

Contact us for more information

At iVisa, we've been simplifying visa processes for more than 10 years. Our customer service team is ready to assist if you have any questions about the UAE or the tourist e-visa application. Contact us any time via our customer service agents via chat or WhatsApp.