very expensive. They charge x10 the normal visa fees. I am not sure that actually speed up things.
The visa is to expensive just for 30 days it should be more affordable
I still have not received my company invoice, although I have requested it in a separate form.
I guess online conversations in messages were left sporadically. Communication with long time ( upto 7-8 minutes) not letting you know what are they doing. Should I hang up or are they still working on my case.
After I entered my date of departure the application locked me into "Rush Processing" at 4 hours. Instead of 24 hours or even 8 hours. Approval came quickly, but the cost was quite high when I could have received this approval later today or tomorrow. So I am upset at the cost.
At the top of the ivisa, all words that contain an "n" are not displayed correctly on the digital copy, even using Google Chrome as the web browser. The link at the bottom of the page about yellow fever doesn't work. Your digital product has bugs and needs to be fixed! I was able to open a pdf and print out a hard copy that had no errors (except for the bad link about yellow fever.
My application was rejected as my wife’s was approved when we s submitted one application at same time for both of us. Said I had redundant apps, which makes no sense to me. I never applied before.
Very expensive considering I did all the work passport photos and passport scan so what is the 79$ government charges for I thought what rort government charges more than the visa typical
I’m trying to contact with someone. Angela was helping me but I don’t have any answer from her. I need a specific information for my visa because I’m not going to be in India. Im going to Australia but my transit is in India
i registered 2 people, one mexican and one american, i have just recieved the american information but not the mexican (who is me)
Entry Requirements are unnecessarily complicated requiring formal letters, pictures, and business cards not required in other countries. Costs and fees are also unreasonably high.
I couldn't figure out really what service I paid for. I uploaded my picture for passport photos but had to order a 4 by 6, and pay for that. The two photos were on that sheet and had to be cut out.
We need tracking ID of the post. There is no tracking ID provided we haven't yet received photographs after 4 business days.
I had ordered copies of my photograph for passport purposes. Pro: Received the digital copy in a few hours Con: Haven't received the photos even a week after placing my order. Cannot even track my order. Previous experience was ok since it took 4 days. However, the service is a little too costly when you factor in delivery time. Rely on the delivery as a last resort.
Website is flakey, unable to upload photos etc. Unable to progress from step 2 to step 3. Had to do it through their chat service.Haven’t received my visa yet as I can’t download it so who knows ? Maybe it should be a one star.
The official website (indianvisaonline.gov.in) is hopeless, so slow it's impossible to get anywhere. Unfortunately we must go on expensive sites like(fr.ivisa.com) who take $35/visa request in addition to the visa-fee $41. That is an organized rip-off, sorry to say. We anyway look forward to visiting India.
Thanks for your help and always guide me as a friend. I really appreciate all your effort.
The Ivisa website would jot let us upload our document ts. I spent two hours on the chat line and eeapire them saying all had been received I still haven't received anything. They also said they would 'rush our visas free of charge as we were repeat customers. Still no visa!
Your website is very user friendly, document loading easy and payments made swiftly. It stops then. I waited for 5 days and then had to make contact for you to start processing. You can’t indicate a 5 day turnaround and then not deliver. Then I had to check in again to get my visa. You do not have enough people to process your systems which the customer pays a very hefty premium price. If I didn’t check you would not have started until 9 days after receipt without apology. Unacceptable service.
So difficult to navigate. Each time I finished, I'd get another message stating I hadn't, and would have to do the forms again! I ended up sending a message stating I was certain I'd submitted the form at least twice, if not 3 times, and still getting messages to please compete! I've had one credit ( so far) of full amount to my bank account, and waiting to check my bank statement. Still don't know if it has really gone through ...I've given myself 6 weeks to get this done with advice from friends who had same issue.
Hello. Can you take a better picture of your passport? Ok. One more time? Perfect.jpg. Nevermind you have to scan it. Ok here it is. You have to scan it. I did herebitbis again. It was your fault for not following instruxtions. Missed flight. Didn't kill myself. Lost a whole plane ticket! 48 hours != 48 hours. Scan it, and they will send it to the government which should take 48 hours.
I did not get my 24 hour visa in 24 hours. I wasn't given multiple entries. I asked if my first purchase could be updated to married surname after paying $81. I was told no it was my mistake so I have to pay for a second. Which was another $126 and then I didn't get the visa in the time paid for. I would like a refund for you all not meeting the time I purchased. This second visa has double entry for only 29 days. I paid more money and got less time and service. What happen to customer service?
Tried to ring the Leeds office several times but no answer! Eventually received an email days later after I contacted them. They continually trie to sell me add ons
Poor Communication - was there a scam? You told me the application was incomplete. When I went back to your web-site to complete it, I was asked to pay a second time. You didn't answer my message asking why, but then issued the visa. Clearly, the application wasn't incomplete
Quick service but no email was sent upon being granted the visa! Had to login myself and then notice I was granted the visa. Seems like a big issue with the process. One should be notified and be provided updates! Edit: in response to the reply from iVisa. The last email i received from them was asking me to write a review and prior to that, it was an email confirming they’ve received my visa application. I received no email regarding being granted a visa (and I looked through my spam folder as well). Perhaps the company has an issue with their email servers. Recent reviews also indicate similar experiences. Additionally, I noticed my visa was granted over 12 hours ago, so, if an email was sent 2 hours ago, why the 10 hour lag?
They saying u will get it within 24 hrs. But its took 3 days to get my Visa and I paid fees for soon as possible.
At first it looks like it's a lot easier to use this service than applying direct. Unfortunately after you pay they ask for all the same info that you need to supply applying direct. Waste of money.
In applying for an EVisa they gave me wrong advice asking me to provide documentation that wasn't required. I went to the government website directly and had an EVisa within the hour. They refunded the visa charge but not their own surcharge even though they clearly had made an error. Postscript: They have now followed up as a result of this review, acknowledged their mistake and refunded the additional money. I appreciate this but obviously would have preferred correct advice from the outset.
This business charges a healthy sum to use their service. However, it seems their technical implementation is far from ideal. I was getting 500 errors just trying to login -- forget about checking my order. It’s not hard to design a site that actually works. After all, it is 2019 and this has been done a few times. I imagine a few investors have paid a couple kids a few quid to whip up something cute. Meanwhile, we pay an exorbitant fee for something straightforward.
Visa options - 36 hours, 3 Days, 5 Days I paid extra for the 3 Day visa, even though I'm not flying for 7 days, and it was done in less than 24 hours! Does that mean I could have/should have applied for the regular basic cost of the 5 day visa and it would have been done in the same time
I was very happy with the ease of getting a visa through I visa having got a India Visa through another source recently which was a circus. But when I did not get any information re approval [with the clock ticking down to departure] I tried to get onto the site to check but was unable to sign on.I was however able to check on application progress and saw that the visa documents had already been sent out ,but I had not received them I tried to contact ivisa 1 by website told my email was invalid 2 by phone and phone answer was all about the hours of operation 8am-8pm M-F and it was already after 9am and 20 minutes later hearing the same message I hung up 3 by email on the website 4 by email from my server So I am happy that within about 11/2 I got two emails 1 looks like the original that I would have expected 2 one that was a result of my email ...but no explanation or apology as to why this happened and the added frustration of the system letting me down Follow through should be part of the service not just " lets fix it now"
I filled the form to get my Indian Visa, it was a short form, then I paid and then I was asked to fill a lot more pages! It made me feel insecure about the process and cheated. It was painful. Right away you can see the intention of showing a small/easy form at first and dragging the customer in only then to know you need to fill more. Payment page should be at the very end. Another point was that while filling the rest of the form, there was a technical issue with a dropdown in which was showing a different value than what I was picking. I contacted the customer service via chat and email and got no answer back until the Visa itself arrived. The speed of getting the Visa back, however, was the only good experience. Thanks, Payam
The first email said I would receive my eVisa in 72 hours. It was obviously not on track to be ready at the promised time period. Then, when I used the chat feature, the first time on a Tuesday night. The wait time was 50 minutes, even when I waited, no one responded. On the third night I still did not receive the promised e Visa within 72 hours. I used the chat feature again, it said wait time was 8 minutes, but after waiting 20 minutes, the rep finally responded. The response did not resolve the problem and the rep didn’t fully answer my question, before not responding again. The happy ending is, I did receive my eVisa in about 6 calendar days!
Everything was fine except for the photo upload. I called and customer service seemed to be in a hurry. She helped, but she seemed too much in a hurry to help me. She told me to email it. Well, I clicked the email button but that didn't work either. Then she told me the email address to use. Not sure why you have email button in the menu if it doesn't work. Once I sent it, I wasn't sure if ivisa had received it. It would be nice to get some kind of confirmation that my email was received. I had tried the Indian consulate site earlier and it didn't work, so I was already frustrated. I tried to upload pictures for both my kids. Neither worked. I received the visa docs after some delay. I did mine today and the photo upload did work. This time I made the image lighter and that may have done the trick. With my kids all it said that the file was corrupt or it was too large. I made it smaller and it still didn't work. It would be helpful to have more accurate information.
Last time it all went smoothly and I received my visa in 12 hours. This time the experience was frustratingly slow. It was very difficult to get in touch with customer service. It took them more than 3 days to answer my first question, and then another 3-4 days to answer the next one.. No one ever answered in the chat.
The application process was fairly straightforward. I enrolled, and got confirmation of approval within the 3 day timeframe. However, my name appears to be incorrectly displayed. I responded the the notice with a question and did not get a reply. I just now tried calling your help line, and was asked to leave a message or use the "always available chat line", but it won't load. I leave for my trip next week and paid the premium price for quick response, but I don't have 100% confidence that I will be able to travel.
If I had not gone on Chat with you twice you would still be sitting on our application, The questions you asked were not reasonable and different from the other application I had done, For instance we are arriving by ship and we had to supply an address of where we would be staying - we arrive at 11 am and leave at 11pm and we stay on the ship. If we did not supply a address of a hotel, friend or relative they warned that they would cancel our application. We gave the address of the International Cruise Reception Centre and that was accepted. The other question was why are we applying for a visa when arriving by ship? I explained that it was required. The other problem was that they were going to hold off issuing the visa as we do not arrive until Nov 21 but our other Visa says we may arrive between Aug 15 and Dec 15, We have now received my husbands visa and it states that our first visit may be between August 29 and December 27, 2018. Why would they hold off issuing it when we have this amount of time to make our first visit to India This was a very frustrating experience. My visa was dealt with just fine but the visa for my husband was very aggravating and concerning
I tried many times to apply for a ten year tourist visa, but each time I got stuck on entering the city into a certain page because it wouldn't even let me enter anything. I refreshed the page, restarted, and tried everything, but it wouldn't let me move on without entering the city.
I used Ivisa because I needed a visa urgently, within 24 hours. It took longer and caused me issues and additional costs.
