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Indonesia visa reviews

4.6out of 5 · 1,578 reviews
Back to Indonesia visa
  • I liked that I could get so far then come back later to finish the application
    WendyNovember 1, 2023
  • That they identified my visa was filed too early and held it for processing
    LindaNovember 1, 2023
  • The cruise company provided a web site to get visa for Indonesia. I could not get the Visa on this site after several attempts. I thought my computer was the problem because it started to process my request then stoped and would not finish. I took my computer to my service center. they went on the web site and allowed 4 hours and never completed my request. The found Ivisa and we used.
    Joseph BarkenbushOctober 29, 2023
  • The process was fairly simple. It would be helpful in some cases to be able to verbally to communicate
    Mr. MURRAY GROSSOctober 27, 2023
  • iVisa was very proactive, made everything simple, effortless and reliable. Will not hesitate to use iVisa services in all my future travel, when appropriate, and recommend to all interested in travel.
    Igor GouroulevOctober 25, 2023
  • So quick and easy had the Visa in less than 24 hours. Very happy
    Anne-Marie MaraisOctober 25, 2023
  • Very helpful in guiding me through the process - felt valued and respected. Timely response to my questions.
    Rachael A. GonzalesOctober 11, 2023
  • My order for a i-visa was arranged very promptly, only with some inquiries for modified passport-fotos to send again. When finished, I received your confirmation incl. the e-visa without any further problems. Thanks, regards.
    Horst RiedelSeptember 17, 2023
  • When i received an email that there is still something outstanding it referred to the document and passport information must match, however there is no way to access the document that you have submitted in order to double check. Perhaps make that available on your website.
    Ahmed Saeed HaffejeeSeptember 13, 2023
  • Easy, good communication, rapidly corrected my errors. Expensive but if you need or can afford it, worth the peace of mind.
    Marcia DarmSeptember 2, 2023
  • we applied for Bali visa - when we did initial application it cam up allow 20 working days - a week later follow up it said 39 days. i followed this up and they did their job
    Dissanayaka Mudiyansela GedaraAugust 15, 2023
  • I have already recommended this company to several people I know. It’s clear, concise, reliable & there’s a good responsive team to back it up.
    User-friendlyJuly 31, 2023
  • Very easy to deal with Documents required were relevant Speedy processing of applications
    Stephen DaveyApril 15, 2023
  • It's scam, i went through customer and they literally told me i got scammed and this is not their website. I don'r know why i can't reply to your reply. I sent you and email with the email that you guys sent me. When i went to border patrol in indonesia they told me first of all this is not a visa it's supposed to be for customs, so after i payed for visa I went to customs and they made me pay again because they don't recognize this as legit. They pointed me at the official indonesian website to get the customs declaration and any other website they consider a scam.
    Mustafa RosaApril 12, 2023
  • The process was a bit complicated due to the back and forth, but it was very professional and in the end the result was great
    Silvia del Coromoto Tirado deApril 8, 2023
  • Way to agrasiv marketing.. try to sell you items you can have for free .. like costum decleration in bali
    Per JensenApril 2, 2023
  • Site easy to navigate and all visas for Bali and Australia came through almost immediately, including customs forms. Took out all the hassle. Thanks
    James William PeytonMarch 15, 2023
  • I'm not great with using the computer but iVisa made it quite easy. Thanks!
    JohnMarch 1, 2023
  • Hi, It is one of the easiest online apps I have used very user friendly. Thank you. Malcolm D Currie.
    Malcolm CurrieFebruary 6, 2023
  • This is only the first part of the process. It was simple to complete. I hope the remainder of process is as good but I won't know until I arrive in Bali. I always enjoy Bali so any disappointment will only be temporary.
    Stephen Jeffery ForrestJanuary 20, 2023
  • Visa didn’t work in Bali and had to buy a new one.
    StefanJanuary 11, 2023
  • I would like to request a refund. The customs declaration does not require any payment and customs officials at immigration passed me on to border security where they did not accept this document you provided. Therefore, I had to go back to immigration and purchase Visa on Arrival. The electronic form I completed to get my customs declaration took less than a minute to complete. This was a waste of my time and money and request I receive a full refund.
    BERT OKISHITAJanuary 3, 2023
  • Its a scam. They made several mistakes on my and my partners forms and refused to correct them.
    Bernard KotzeDecember 20, 2022
  • Easy and effortless process, the steps to apply are very easy to follow . And the process was done in the said time! I am very satisfied with this service⭐️
    CamillaNovember 29, 2022
  • iVisa’s service is terrible. I paid for a health clearance and you sent me a customs clearance. They are not the same thing. I paid for a annual visa subscription service and I want my money back! I’ve asked for a phone call to discuss this and I get no reply. The people that I’ve corresponded with don’t seem to know what they are doing. I’m a very angry customer who will not be using your services again.
    ValerieNovember 18, 2022
  • There was inconsistency in communication which worried and frustrated me. Asking for the same documents over and over. No proper explanation for what was the issue. Luckily I was still able to get my visa in time. I think the service could have been much better if it weren’t for an entire week of miscommunication and waste time.
    SKGNovember 14, 2022
  • After reading a number of negative reviews, I must admit to being very worried, but my experience was overwhelmingly positive - and the visa arrived so quickly. My only complaint is that the service is very expensive.
    URBINOOctober 18, 2022
  • Fast, Easy and No Stress. Better to let professionals handle your documents. Surf and Sand awaits us in Indonesia!
    Temerity RoseOctober 1, 2022
  • Just began this process and can honestly say completion of application for ivisa on line was completed with ease. Only issue was a note that stated “not complete”. However when I sent query I received a response in a very timely manner to ease my concerns. I know my application is in process and following the normal route for full approval.
    Margaret V WilsonAugust 19, 2022
  • Great!!!! They did everything for me, thanks!!!! I certainly recommend the service
    Tabaré A. DelgadoAugust 18, 2022
  • Thank you! The process was faster than i expected. It was so easy and fast!
    Javier Gagliardi DomatoAugust 10, 2022
  • The process was easy to use as I was expediting my visa due to business need.
    Scott Michael ShermanJuly 28, 2022
  • I have a problem. You write on you website the time to stay is 90 days. On my Visa write for 60 days. My planned stay is 65days.. my flys are booked and are payed The only good thing it really easy to booked the visa on your website.
    Runa Sophia GottkeJuly 13, 2022
  • Thank you, ivisa, for being always available. And for your support and professionalism.
    Anel MussylmanbekJuly 7, 2022
  • I got great service from iVisa.com will definitely come back for more business. I had a small issue with the background color required for my visa photo (confusing/conflicting information from the host country) and the team at iVisa addressed immediately! Thank you for your great service and follow-up!
    Robert ConradtMay 23, 2022
  • Paid the extra $ to get it in 30 mins its now been 12 hours
    Paul Terence ChildsApril 9, 2022
  • For Port of Departure your dropdown choices should include all airports of all countries and not just a handful of choices. It would have been a smoother experience had Dubai been included in the list of your Port of Departure. In fairness to ivisa.com your staff attended to our complaint fast and was updating us.
    PARVINDER SINGHApril 4, 2022
  • Great service, saved me a lot of time in what was a very busy time trying to sort all my holiday itinery and documentation.
    David Anthony BakerFebruary 21, 2022
  • There were many wrong issues with my health card print out!The place that I’m arriving at is has the wrong date ,The swat I’m flying is incorrect & The place where I’m arriving from is incorrect.I can’t edit my application &redo it again.😒🙁
    Billy MolinaMay 25, 2021
  • This is the worst service i have ever received. Charged me for 30 minutes service (i paid for rush rush service) $60. Received an email there are delays due to high traffic... DID NOT receive a visa, got a health certificate which is free anyhow in 18 hours. Asked for explanation and refund - was answered in a bad manner - NEVER IVISA AGAIN
    Reem GreiverSeptember 10, 2020
  • Actually I can't understand what is card you sent , it doesn't have any information to review as it's barcode, I was expecting to receive electronic visa ! So my query is this card you sent me will allow entry to Indonesia !!
    Norhan ElgebalyAugust 25, 2020
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