The visa took took really long and I was almost about to cancel my tickets. This time the customer service wasn't great as compared to my last experience. I am not sure if something has changed with you guys. The customer care number mentioned on your website for India - [redacted] as well as for UK - [redacted] never asker any calls. Please check the call logs and you mights see the number of times I tried calling them. The online chat portal is also very slow in responding for some reason. Anyways thank you so much for getting me the approval. Kind regards, Anupam
Sharing of information and coordination with the client is very slow -----you charge $25 more and quality of services is very poor, even visa fee e receipt was not shared with me until I wrote and insisted to you, My office in Zambia personally visited immigration office and made it possible for me to get visa approval, ------ if you are taking fee you need to be efficient and quick otherwise its useless --
Although I had my application for Visa in with plenty of time to spare, it was late for my trip. Very distressing and made for difficulty getting into the country.
We had applied for a super rush visa but the visa was received as per the normal processing. We had to incur so much loss of paying 60USD super rush fees , our hotel bookings and flights were booked which had to be cancelled and since it was last minute cancellation we could not get any refund for the same. Worst part was that there was no response from IVISA or rather support from them to followup when the visa was not received on time.
