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Learn More: Health Alert Card

Indonesia is one of the countries that have joined the initiative to prevent the spread of the new COVID-19 at its airports to safeguard the safety of all travelers trying to enter Indonesia during the outbreak. For this reason, all travelers trying to enter Indonesia must present their own Indonesia Electronic Health Alert Card.

The Indonesia Electronic Health Alert Card can be obtained through an application that you can download on your mobile phone and fill out the form, once you do this you will be given a QR code that must be presented to the authorities.

Fortunately, you can get your Indonesia Electronic Health Alert Card through iVisa, our team will take care of the overall process and will only take a short period of time for you to receive it.

Remember, without this document, you won't be able to enter in Indonesia, so make sure you have it prior to your trip so you can avoid any type of issue with the authorities at the airport.

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Frequently Asked Questions

It’s a new measure that the Indonesian authorities have stipulated for all travellers who want to enter in Indonesia during the COVID-19 outbreak, no exception. The easiest and fastest way to obtain it is through iVisa.
The prices vary depending on what type of rush you are. These are the prices for you:
  • Standard: 24 hours - USD 20.00.
  • Rush: 4 hours - USD 35.00.
  • Super Rush: 30 minutes - USD 60.00.
We highly recommend you to obtain it even if you will stay on the transit zone.
You will be requested to fill out a health form indicating your personal information, some other information about your trip to Indonesia, and to answer some questions about your health. After you finish this, you will be given a QR code which you will need to show to the authorities upon arrival.
To fill out the form won’t take more than 20 minutes! The form is traveller-friendly so everyone can fill it without any issue. Be sure to answer all the questions with the correct information, check twice your name, passport number and all other information in order to avoid mistakes in your application.
The Indonesia Health Alert Card is not a visa, and doesn’t replace one. So, if your nationality requires a visa the authorities will ask for one on arrival. Be sure to have all the documents you need to enter.
Yes! As long as they travel to Indonesia and they have a regular passport they will need to obtain their own Indonesia Health Alert Card too. Luckily for you, you can ‘’Add more applicants’’ to your order, so you don’t have to create a new one.
Easy! Use iVisa to start the application and fill out the form, then our team will take excellent care of your application, we will keep you updated and we will solve all your question about the Indonesia Health Alert Card before your trip!
You can find more information about this and any other product by clicking here.
Don’t be shy to contact us! Our representatives are ready to solve your questions and help you through this whole process. Click here and choose between email us or chat with us.
Indonesia is a country in Southeast Asia recognizable as a vast archipelago in the Pacific Ocean. It’s a highly visited destination due to its amazing attractions including delicious cuisine, fascinating history, and attractive culture. This country has more than seventeen thousand islands, many of them very popular like Java, Borneo, Sumatra, and New Guinea. It’s one of the world’s most populous countries, with over 267 million people. It also has 167 active volcanoes that influenced the formation of the small islands making this place so colorful and peculiar. Indonesia is well-known for having some of the best scuba diving and snorkeling in the world, especially with its crystal clear waters. Bali is its most popular island and it’s also a reference to the luxury lifestyle for many travelers. Aside from that, this country is still a mystery for many tourists since there are other aspects of its culture that are often forgotten. Indonesia has many unexplored islands with beautiful mountain views, green rainforests to trek through, rolling waves to surf, and deep blue natural seas to dive in. In this country, you can expect diverse landscapes, from the luxuriant rainforest of Sumatra to the snow-capped mountains in West Papua. You can’t forget its amazing wildlife, which includes the popular giant Komodo lizard and the famous Orang Utan. Thanks to its rainforest, you can also find a lot of exotic birds flying near to a variety of fruit trees. There are certain spots that you shouldn’t forget when flying to this destination. One of them is the cultural heart of Bali called Ubud, where lures visitors can enjoy art galleries, amazing restaurants with typical Indonesian food, and also ceremonial processions. Another amazing place to visit is Gili Trawangan, the largest island from the Lombok’s northwest coast. It has beautiful beaches and guided tours if you want to dive into its waters. If you prefer to visit greeny scenery, then you must get to know the Komodo National Park. In this place, you can see the Giant Komodo Lizard in its natural lifestyle and you can also explore other beautiful corners full of exotic vegetation and impressive fauna. Also, the extension of this park is more than 2,000 square kilometers. Seminyak, located north of Legian, is an unforgettable place full of extravagant businesses. You’ll find more colorful clothing and even accessories in this spot, which is why it’s so recognizable when visiting Indonesia. Lastly, you should also take a look at Bukit Lawang, located three hours from Medan, the North Sumatran capital. Bukit Lawang is full of fresh air and breathtaking landscapes that you can enjoy at the edge of Gunung Leuser National Park.Traveling to Indonesia is not as expensive as you might think. Bali can indeed be budget-killing but outside that island, you can find affordable things even for a long trip. Streed food is quite cheap, you don’t have to spend too much on hotels and transportation can be a good thing too as long as you’re careful with the heavily touristed spots. Remember that alcohol in this country is very expensive due to the regional standards, so you might prefer to drink occasionally. Safety in this country is a crucial matter. Try to avoid overloaded public boats because they can be driven erratically. Don’t forget to consider travel insurance before arriving at the airport, and take note of the requirements needed. One of the things that you’ll surely need when traveling to Indonesia is the Health Alert Card. This document will be required at the port of entry, especially with the current COVID-19 Pandemic. With the Health Alert Card, you ensure that you are safeguarding your health and that you are not risking other passengers. Besides, it is the best way to demonstrate that you are aware of sanitary measures in the country. Keep in mind updated information about the COVID-19. One of the most important things about this virus is that it has mainly affected the elderly. However, young people can also be in danger and should always read health safety recommendations about it. This virus seems to be very contagious, which is why some requirements like the Indonesian Alert card are so necessary. If you’ve been to countries where the COVID-19 is already endemic, then you should talk to your doctor before traveling and you should also accept extra regulations if applicable. There have been many variations related to Coronavirus’s symptoms. Nevertheless, the most frequent are fever, chills, cough, and also respiratory distress. Other symptoms that appear to be present in COVID-19 include loss of smell and taste, diarrhea, nausea, and a runny nose. You should know that it is still important that you be very careful with your health, and once you feel any of the symptoms mentioned, especially fever, contact your doctor or any emergency number to get help as quickly as possible. Indonesia is still a country quite affected by this virus, but it has a high number of people recovering. That’s why it’s so necessary to get the Indonesia Health Alert Card, so you can keep yourself safe and protect others as well. Also, don’t forget that this document is strongly required at the port of entry and it’s followed by important inspections to have enough information on the health status of each passenger. Medical staff, children, and pregnant women should also be aware of this document since it can be helpful for their delicate condition. Always try to reach out for more information about this current virus and other important safety tips before traveling to Indonesia. For example, the Yellow Fever Vaccination Certificate might also be necessary, so consider that to enjoy your trip without any health inconvenience.
An e-Visa is an official document permitting entry into and travel within a certain country. The e-Visa is an alternative to visas issued at the ports of entry or visiting an embassy/consulate to obtain traditional paper visas. e-Visas are linked electronically to the traveler's passport.
Our service starts with information. You can use our up-to-date visa requirements tool to search if you need a travel visa. It's as simple as telling us where you are from and where you are going. Based on this information we will tell you how much the visa costs, the number of entries, the start date and give you an action step such as applying directly on our site!
The best place to find this information is our visa requirement tool. Each country has different entry rules and visa fees. If you are in a rush you can also apply online and the form will give you this information as well.
It depends on the country issuing the visa. For many countries such as Australia ETA and Turkey e-Visa, the process can be done in 15 minutes through our rush service. For other countries such as the India tourist Visa, the process usually takes 24 hours. The exact time can be found on each application form. What we guarantee is that your application with iVisa will be the fastest way to apply anywhere.
The documents must be printed on a sheet of blank A4 white paper. Double-side or reduced printing will not be accepted.
We help you get your travel visa in the simplest and fastest way possible. Through easy-to-use online application forms and world-class 24/7 customer service, we make the whole visa process quick and simple! We also use best practices when it comes to protecting your data and credit card.
iVisa offers two types of Visa: Electronic visas (e-Visas) and traditional paper visas, based on your destination. In addition, we also offer the following services/documents that are required by certain countries: ETA (electronic travel authorization), Tourist Cards, Visa on Arrival pre-registration/approval form, Tourist Invitation Letters, and Embassy Registration service.
  1. Select the country to which you are requesting the visa
  2. Select the type of visa and read the instructions carefully.
  3. Select Apply Now
  4. Fill in the application form
  5. Pay using a Visa Card, Mastercard or other debit card.
  6. Await approval via email, then download and print the e-Visa from your account.
  7. Present your printed e-Visa to the immigration officer at the port of entry.
Please note most countries offer the ability to process a travel visa without a service fee. The main reason we process thousands of travel visas per month is we save you time and frustration. Our service includes an easy to use website and application form. It is much easier to process your application with us especially for mobile users and large groups. We send all of our clients the visa days before travel. This is especially helpful for those passengers who purchase the visa months in advance. We also have a 24-hour customer service with professionals that are based in the United States and speak English. We accept multi-currencies and our website can be translated into over 20 languages. We believe our fee is worth your time and sanity but please note all governments do have their own "free" service.
If you have already applied on our site, please log in to your account and look for your order/application. An account is generated for you automatically after payment is received. Click the link in your confirmation email to set up a password or visit the log in page to set up the password and enter the account. Please note in most cases your visa will be delivered to you via email and can be found in your account after logging in.
This is a rare scenario. However, if your application gets rejected, we will issue you a full refund for the government fee and the processing fee under our 100% approval guarantee. This refund will be given via credit to be used for a future order. If you need further assistance, do not hesitate to contact us. Our customer service specialists will be more than glad to help you.
If we have not processed your visa, we can make changes without a problem. We do check your information for mistakes as well. If you have already processed your visa, If we have submitted your application to the appropriate government agencies, some will allow to make changes, while others do not. Please contact us immediately (preferably through chat) if you notice an error on your application.
Some countries may require proof of yellow fever vaccination if you are arriving from a country with risk of yellow fever. You can see more info here: https://wwwnc.cdc.gov/travel/destinations/list It's the passenger´s own responsibility to verify these regulations before traveling to the chosen country.
In order to download your invoice, please log in to your account and download it directly from there.
You may reprint the e-Visa in your email account. Alternatively, you may retrieve and reprint the e-Visa by using your iVisa account.
Yes. The iVisa system does not retain your credit card information after the transaction is processed.
All visas grant travelers the permission to travel to a country's port of entry. Whether you are granted entry or not will be at the discretion of the Immigration Officer at the entry point.

We know that our applicants can come across unexpected changes in their travel plans that may prevent them from traveling and therefore getting their visa. This is why we understand you may want to request a cancellation of your visa application and a credit for the amount paid. However, we will only approve the refund/credit if it follows our Refund policy guideline:

  • If your application has not been reviewed by our team, nor submitted to the government for approval, then you will receive a credit for the full amount of the iVisa processing fee and government fee(visa cost).
  • If your application has been reviewed by our team but has not yet been submitted to the government for approval, you will receive a credit for the full amount of the government fee (visa cost).
  • If your application has been submitted to the government for approval or a visa is already issued, unfortunately, no credit is available.

Our policy also applies to these circumstances:

  • If we make a mistake on your application, a 100% refund of the iVisa processing fee will be issued and we will process your visa again at no cost.
  • If you purchase rush or super rush processing additional fee and we do not deliver the travel document within the agreed timeframe, you will receive a credit for the iVisa rush or super rush processing fee.
  • If you miss your trip because iVisa does not deliver the travel document within the agreed timeframe, you will receive a full cash refund for the government fee and iVisa processing fee.
    • The exception to the clause above is if the government is the cause of the delay or your arrival date was sooner than our super rush processing time. In such case, you will receive a credit for the iVisa processing fee.

If for any reason, you are not satisfied with our services, please feel free to contact us. Under reasonable circumstances, we will grant a credit of the iVisa processing fee to be used for a future order.

When the visa has to be shipped to you, the processing times do not include this shipping time. It is from when we receive your application to obtaining the approval. Most visas (e-Visas) are sent via email upon approval so shipping times will not apply.
No, we are not affiliated with any government agencies. We are a private company that specializes in processing travel visas for travelers worldwide.
Unfortunately, we are not able to, since the government agencies do not inform us of the reason(s) behind the decisions.
If your visa is not approved, we advise that you contact the nearest embassy/consulate for more information on what your options are.
We accept Visa, Master Card, American Express, and PayPal.
All citizens from these territories applying through our website will have their application processed with the nationality/citizenship specified in their passport. As an example, a traveler from Puerto Rico will have their request processed as USA nationality. This does not apply to the travelers under the BOTC (British Overseas Territories Citizen) category according to the British Overseas Territories Act of 2002.
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