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How to Apply: Medical eVisa

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Learn More: Medical eVisa

The Malaysia Medical eVisa is an official travel document that allows nationals from some countries to travel to Malaysia for medical reasons, applicants must have an appointment or any other medical treatment proof to be able to enter this country. Numerous renowned medical specialists that work in Malaysia have been trained at the best medical institutions in the world. Treatments are performed in state-of-the-art facilities that are equipped to meet international standards.

The Immigration Department of Malaysia has implemented a new platform that facilitates the entry of healthcare travellers seeking medical treatment in Malaysia’s private hospitals. lt is a visa that is issued through an electronic/online eVISA platform to foreign healthcare travellers / patients under MHTC to enable the individual to enter and stay in Malaysia for 30 days Per Entry with the purpose of seeking healthcare treatment, procedure or services. Now that you know about it, what are you waiting to apply for this Medical eVisa?

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Frequently Asked Questions

The Malaysia Medical eVisa is a travel document that is issued through an electronic/online eVisa platform to foreign healthcare travellers or patients under MHTP to enable the individual to enter and stay in the country for 30 days Per Entry with the purpose of seeking healthcare treatment, procedure or services.

We require the following to submit your application:

  • Applicant Photo

  • Passport Personal Details Scan

  • Observation Page that shows the previous/old passport number (if applicable)

  • Medical Treatment Appointment Proof

The Malaysia Medical eVisa costs USD 42.00. Additionally, there is a service fee of:
  • Standard Processing: USD 35.00
  • Rush Processing: USD 65.00
  • Super Rush Processing: USD 85.00
It depends on the method of processing time you choose. We offer three options:
  • Standard Processing Time: 9 Business Days
  • Rush Processing: 7 Business Days
  • Super Rush Processing: 5 Business Days
The Malaysia Medical eVisa is valid for 30 days Per Entry .
Your passport must be at least six (6) months valid to apply for Nigerian visa.
  • Bangladesh
  • Bhutan
  • China
  • India
  • Montenegro
  • Myanmar
  • Nepal
  • Pakistan
  • Serbia
  • Sri Lanka
The applicant should apply at least 5 Business Days before the trip.
  • Medical eVisa (provided by us)
  • Passport
  • Return tickets
  • Appointment or Medical Treatment Proof
NO. Possession of an eVisa for Malaysia does not provide automatic right of entry into the country. The Department of Immigration and Citizenship Services may refuse entry to any person, if they consider that a person is unable to fulfill the immigration requirements or that such person's presence in Malaysia would be contrary to national interests or security.
It refers to private healthcare providers such as hospitals, ambulatory care services and dental services that are registered under MHTC membership programme.
  • Mahkota
  • Gleneagles Penang
  • Gleneagles Kota Kinabalu
  • Alpha Fertility
  • Sunway Medical Centre
  • Sunfert
  • KPJ Sentosa
  • Prince Court Medical Centre

Malaysia is well known for its beautiful landscapes, delicious food and hospitable people. In recent years though, it has also started to garner more positive attention for its world-class medical tourism offerings. Since Kuala Lumpur became an international flight hub, and as Malaysia is one of the world’s top Muslim-friendly travel destinations, it is only natural that the public and private Health Sector decided to attract tourists specifically for health treatments. To that objective, the quality of the facilities and staff has continuously improved over the years, to the point that now the country’s health industry consistently wins top rewards for the quality and value of its health services. From 2015 to 2017, Malaysia won the international award for Medical Travel Destination of the Year. In parallel, Sunway Medical Centre, one of the country’s most prestigious medical centers, was named International Hospital of the Year for the period of 2016 – 2017. When it comes to fertility treatments, once again Malaysia is at the forefront of technology and quality of treatment, with TMC Fertility and Women’s Specialty Centre being awarded in 2016 – 2017 with International Fertility Clinic of the Year. Lastly, Malaysia is no stranger to tourists looking for affordable, quality options for cosmetic surgery. In the 2015 to 2016 period, Beverly Wilshire Medical Centre won the award for International Cosmetic Surgery Clinic of the Year. Not all medical tourists come to Malaysia just to be treated and then leave. When considering retirement, many people from North America and Europe decide that they want to relocate to a warmer country. On of the important aspects to consider in the retiree’s potential new home country is the quality of the health services for elderly people. Malaysia has already thought of this, and in the 2015 to 2017 period, the country was selected as the Best Country in the World for Retirement Healthcare. About 5 million medical tourists from around the world have already been provided with Malaysia’s award-winning healthcare. With extraordinary healthcare practitioners, there are virtually limitless possibilities and exceptional quality catered to your needs. Malaysia is home to more than 70 private healthcare service providers dedicated to ensuring medical tourists receive the very best experience. Additionally to being highly acclaimed, the healthcare services in Malaysia are also much more affordable than in competing medical tourism destinations. Not only that, but with a very well-staffed industry, waiting times to see world leading specialists in their fields are negligible.

Compared to getting treatment from the private healthcare industry in North America, Europe or Australia, the savings that medical tourists in Malaysia’s healthcare system encounter range between 40 and 80% depending on the procedure. One of the reasons that the savings are so pronounced is that the Malaysian Ministry of Health regulates how much the private sector is allowed to charge for certain procedures, ensuring the patient receives quality treatment at a fair price while still allowing the healthcare institution to turn a profit. The awards that the Malaysian healthcare industry has achieved did not come overnight. To ensure that the highest standards are met, many private healthcare institutions in Malaysia have become accredited by international organizations that routinely check to make sure that the quality of the infrastructure and services offered meet the organizations requirements to keep the accreditation. Some of these international accreditation agencies include the Joint Commission International (JCI), the Malaysian Society for Quality in Health (MSQH), the Australian Council on Healthcare Standards (ACHS) and the Reproductive Technology Accreditation Committee (RTAC) of Australia. Malaysia’s universities have developed many great doctors, but to ensure knowledge on the latest procedures and technologies, many Malaysian doctors at the finest medical institutions have completed all, or a large portion, of their training at some of the world’s most reputable universities and institutes specializing in Medicine and Healthcare.

As Malaysia is a very multicultural country, and since its best medical practitioners have completed studies in Europe, North America, Australia and elsewhere, the service that medical tourists receive in Malaysia is both culturally sensitive and multi-lingual. Some of the languages that Malaysian healthcare service professionals are fluent in, other than English, are Mandarin, Bahasa Indonesia, Hindi and Tamil. Translation services are also readily available for other languages.

For medical tourists, complete trip packages to Malaysia can also be tailored to suit each patients’ individual needs. This can include accommodation for family members, assistance with visa applications for medical purposes and a whole range of logistical project management. Finally, the Malaysia Healthcare Concierge and Lounge, is a pre-booked service which can be found both at the Kuala Lumpur International Airport and at the Penang International Airport, greets medical visitors as soon as they set foot in either of Malaysia’s two largest cities. The government approved representative will escort medical tourists through expedited passport and customs control.

An e-Visa is an official document permitting entry into and travel within a certain country. The e-Visa is an alternative to visas issued at the ports of entry or visiting an embassy/consulate to obtain traditional paper visas. e-Visas are linked electronically to the traveler's passport.
Our service starts with information. You can use our up-to-date visa requirements tool to search if you need a travel visa. It's as simple as telling us where you are from and where you are going. Based on this information we will tell you how much the visa costs, the number of entries, the start date and give you an action step such as applying directly on our site!
The best place to find this information is our visa requirement tool. Each country has different entry rules and visa fees. If you are in a rush you can also apply online and the form will give you this information as well.
It depends on the country issuing the visa. For many countries such as Australia ETA and Turkey e-Visa, the process can be done in 15 minutes through our rush service. For other countries such as the India tourist Visa, the process usually takes 24 hours. The exact time can be found on each application form. What we guarantee is that your application with iVisa will be the fastest way to apply anywhere.
The documents must be printed on a sheet of blank A4 white paper. Double-side or reduced printing will not be accepted.
We help you get your travel visa in the simplest and fastest way possible. Through easy-to-use online application forms and world-class 24/7 customer service, we make the whole visa process quick and simple! We also use best practices when it comes to protecting your data and credit card.
iVisa offers two types of Visa: Electronic visas (e-Visas) and traditional paper visas, based on your destination. In addition, we also offer the following services/documents that are required by certain countries: ETA (electronic travel authorization), Tourist Cards, Visa on Arrival pre-registration/approval form, Tourist Invitation Letters, and Embassy Registration service.
  1. Select the country to which you are requesting the visa
  2. Select the type of visa and read the instructions carefully.
  3. Select Apply Now
  4. Fill in the application form
  5. Pay using a Visa Card, Mastercard or other debit card.
  6. Await approval via email, then download and print the e-Visa from your account.
  7. Present your printed e-Visa to the immigration officer at the port of entry.
Please note most countries offer the ability to process a travel visa without a service fee. The main reason we process thousands of travel visas per month is we save you time and frustration. Our service includes an easy to use website and application form. It is much easier to process your application with us especially for mobile users and large groups. We send all of our clients the visa days before travel. This is especially helpful for those passengers who purchase the visa months in advance. We also have a 24-hour customer service with professionals that are based in the United States and speak English. We accept multi-currencies and our website can be translated into over 20 languages. We believe our fee is worth your time and sanity but please note all governments do have their own "free" service.
If you have already applied on our site, please log in to your account and look for your order/application. An account is generated for you automatically after payment is received. Click the link in your confirmation email to set up a password or visit the log in page to set up the password and enter the account. Please note in most cases your visa will be delivered to you via email and can be found in your account after logging in.
This is a rare scenario. However, if your application gets rejected, we will issue you a full refund for the government fee and the processing fee under our 100% approval guarantee. This refund will be given via credit to be used for a future order. If you need further assistance, do not hesitate to contact us. Our customer service specialists will be more than glad to help you.
If we have not processed your visa, we can make changes without a problem. We do check your information for mistakes as well. If you have already processed your visa, If we have submitted your application to the appropriate government agencies, some will allow to make changes, while others do not. Please contact us immediately (preferably through chat) if you notice an error on your application.
Some countries may require proof of yellow fever vaccination if you are arriving from a country with risk of yellow fever. You can see more info here: It's the passenger´s own responsibility to verify these regulations before traveling to the chosen country.
In order to download your invoice, please log in to your account and download it directly from there.
You may reprint the e-Visa in your email account. Alternatively, you may retrieve and reprint the e-Visa by using your iVisa account.
Yes. The iVisa system does not retain your credit card information after the transaction is processed.
All visas grant travelers the permission to travel to a country's port of entry. Whether you are granted entry or not will be at the discretion of the Immigration Officer at the entry point.

We know that our applicants can come across unexpected changes in their travel plans that may prevent them from traveling and therefore getting their visa. This is why we understand you may want to request a cancellation of your visa application and a credit for the amount paid. However, we will only approve the refund/credit if it follows our Refund policy guideline:

  • If your application has not been reviewed by our team, nor submitted to the government for approval, then you will receive a credit for the full amount of the iVisa processing fee and government fee(visa cost).
  • If your application has been reviewed by our team but has not yet been submitted to the government for approval, you will receive a credit for the full amount of the government fee (visa cost).
  • If your application has been submitted to the government for approval or a visa is already issued, unfortunately, no credit is available.

Our policy also applies to these circumstances:

  • If we make a mistake on your application, a 100% refund of the iVisa processing fee will be issued and we will process your visa again at no cost.
  • If you purchase rush or super rush processing additional fee and we do not deliver the travel document within the agreed timeframe, you will receive a credit for the iVisa rush or super rush processing fee.
  • If you miss your trip because iVisa does not deliver the travel document within the agreed timeframe, you will receive a full cash refund for the government fee and iVisa processing fee.
    • The exception to the clause above is if the government is the cause of the delay or your arrival date was sooner than our super rush processing time. In such case, you will receive a credit for the iVisa processing fee.

If for any reason, you are not satisfied with our services, please feel free to contact us. Under reasonable circumstances, we will grant a credit of the iVisa processing fee to be used for a future order.

When the visa has to be shipped to you, the processing times do not include this shipping time. It is from when we receive your application to obtaining the approval. Most visas (e-Visas) are sent via email upon approval so shipping times will not apply.
No, we are not affiliated with any government agencies. We are a private company that specializes in processing travel visas for travelers worldwide.
Unfortunately, we are not able to, since the government agencies do not inform us of the reason(s) behind the decisions.
If your visa is not approved, we advise that you contact the nearest embassy/consulate for more information on what your options are.
We accept Visa, Master Card, American Express, and PayPal.
All citizens from these territories applying through our website will have their application processed with the nationality/citizenship specified in their passport. As an example, a traveler from Puerto Rico will have their request processed as USA nationality. This does not apply to the travelers under the BOTC (British Overseas Territories Citizen) category according to the British Overseas Territories Act of 2002.
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