The picture for my visa was a joke, it was so distorted I didn't think it valid. But I checked with the consulate and it was
I uploaded my passport as requested, then had to upload an additional picture as described per the instructions. First picture was unacceptable, (no valid reason, just not good). Second attempt I couldn’t upload at all. I don’t understand why you need to upload an additional photo if you upload a valid passport. The chat line rep wasn’t very helpful either and didn’t offer much assistance either. The process was very frustrating and way too time consuming.
I want to download my Visa but have trouble doing this. It says you can download the visa, but I can't figure out how to download the visa. I just go back and forth between two screens, On the screen "Travel Visa Applications," if I click on the order#, then it takes me to the screen "Processed Orders/ Completed orders" where it tells me "You can also download it." and that is what I want to do.
Very poor service when I had to call in to review the application
I had to send at lest 14 pictures to ivisa over a period of approximately 1 week. The pictures were being constantly rejected. Then finally one of the reviewers sent the correct reason because I was wearing my glasses in the photos. It should have been one of the instructions from the beginning.
Visa's approved. Received email that my Visa's were mailed on November 29th and today is December 22nd and still have not received. I have call twice and they were supposed to have been mailed again and still have not received. I did verify address and it is correct. I would like someone to help me get this problem resolved since I will need the Visa's in the next 4 weeks. The order number is 136304.
I found the process to be a bit stressful and not as quick as it could have been. I was applying for myself and my son and kept being told that different parts of my application needed to be re-submitted. It was frustrating. My trip is on 12/24 and I received my visas on 12/19!
There was a lack of communication about the picture. I had to send four different photos. The first photo had been used to obtain a Brazilian visa in the past.
It took many go-rounds to be in touch, and, even after submitting a second round of photos/docs, I received messages saying that I hadn't done that. I also found it to be extremely difficult to track the status of my visa application and it took much longer to get it than the 10 days promised. Glad I persisted, but it wasn't easy.
The visa photo experience was not good. I have to submit 4 photos before it was approved. More detailed information needs to be given if a photo is rejected, specifics would have been helpful. Like no scanned photos allowed, etc.
I still have not received my visa. It has taken much longer than I expected.
I had a cumbersome time getting my picture accepted by the service. I had a second and third passport type photo taken and after the first passport type was rejected, I then sent those two additional pictures. Was told again that they were not clear. I wanted them submitted to the Brazilian Consulate or a refund of my total fees. iVisa apparently sent it on to the Consulate and it was approved. However, I had spent over $20 in picture fees.
Luckily I applied for he visa well ahead of time. The amount of times I had to resend a picture of myself and rescan my passport was absurd. For this reason I am giving a 2 star review. Seemed very unorganized.
