I was forced into paying for an " add on" which I did not require just to be able to complete the visa application. The visa is available for free from the embassy. I chose to pay for the ease of securing the document with our vaccination status endorsed on the document. I provided the necessary Government proof of vaccination and it is not endorsed on the visa. A poor and, seemingly, oppressive process that appears to be designed to require the selection of an add on when one is not required nor wanted. Last time I use the service from now on I shall apply through the embassy for free.
Quick, easy, gave me peace of mind to know I am ‘ready’ !! Thank you
Quick and easy to follow system and got my PLF’s next morning Thanks
I'd tried repeatedly to pull up the Passenger Locator Form on govgr but it kept saying there was an error. Therefore the cost of iVisa was well worth it.
My iVisa experience was convenient, timely, and helpful for short notice travel.
Couldn't access the government website, tried for 2 days you completed very quickly.
I think , i had to write 7 times the same. The Picture of th Vaccination i had to send twice
Very easy to follow format, as a heading at the beginning suggest advise the documents required to fill out form apart from that straight forward.
So far so good. It came less 24 hours later which was very good.
Process was overall pretty smooth, however when the documents were sent to me some of the information I had entered didn't match what the finished document said. Jury is out on how long it will take to remedy.
Needing a Passenger Locator Form for travel to Greece , with very little notice , I went onto this recommended site . The only option that the application website gave me to pay was the most expensive 4-Hour 'turn-around' , at approx £45 cost ... the 2 cheaper / slower options would not 'appear' . I presumed that this was due to there being insufficient time before the booked flight , and thus was happy to pay the £45 , as it appeared , from the website/application process , that this would enable a PLF to be issued by the authorities in time . My application was accepted , and the fee taken from my bank account - all good , I thought , as this meant that there was a tacit acceptance - if not a legal contract .. ! - that the PDF would arrive in time . being unable to access a human contact at iVisa ( they are not the only ones where it appears practically impossible to speak to an actual human , live , in real time .. ho-hum .. ) , I had to use the Chat function , and was duly connected to an operative named Ramon , and gave him all the relevant details - flight number , departure times , address in Chania , Crete , where I was staying , passport details etc etc .. This , by the way , had ALREADY been given , in the preamble form filling , but Ramon had not , it seems , bothered to read/scan this , and thus asked me - electronically , of course , not 'live' - Qs that I had already answered in my initial application forms ... minor , sure , but frustrating , creating an impression of unprofessionalism ... After understandable delays and lengthy 'gaps' , whilst Ramon did what he needed to do at his end , sending the information , in its appropriate form , to whereever in the greek Tourist Ministry is dealing with the PLF protocols , ramon came back to say that one couldn't be issued , as there was insufficient time , etc etc .. Frustrating , as iVisa had given me the impression , by accepting my application and - of course ! - my £45 fee , that it WAS possible .. Ramon told me that I needed to choose a flight at least 2 days hence , which would give the PLF / Greek authorities time protocols the space in which to work their magic ... After a little to-ing and fro-ing , this I did , managing to find another flight ( albeit more than twice as expensive as the one I had been booked on , but could now no longer use , as I had no PLF authorisation .. ) , gave Ramon the details , and , around 90 minutes later , received notification that my PDF had been authorised by the Greek Authorities , and I could thus take the newly booked flight , from manchester , on Thursday , 24 July ... Happy Days ... Now , here's the issue that is giving iVisa the one-star rating ... I was 'forced' , by their IT system , to chose the only payment option available on my initial application , the 4-Hour £45 most expensive choice .. no issue with this at the time , as I explained above , given the short notice .. But , iVisa failed to fulfil their contractual agreement in this instance , with Ramon telling me that I would have to make a new application , with the new flight details , at least 2 days hence , which we did ... I asked Ramon , logically , if I could opt for one of the 2 cheaper options now , given that there was time to do this as my flight was not for 3 days time ...ie there was no need to choose the 4-hour £45 option ... he has still to respond to this electronically-written Q , which he has marked as read .. and iVisa have kept my £45 , and have not responded in any shape or form with - for example , an offer of a refund of the price difference between the £45 paid and one of the other two lower-priced options .. which is what I had enqured of Ramon . Just silence , except for their automatically-generated ' How did we do / rate your experience / aren't we great ..?' emails . Well , no - totally ignoring a polite , sensible question about cost/pricing is NOT great ,nor is NOT fulfilling the legal contract to give me a PLF in 4 hours
I never got the Greek locator form back because iVisa having taken my £15 put the wrong email on my application and did not respond to requests to correct their error! Incompetent or a scam you decide?
Scammers! Said I would receive a document (Greece PLF) within 4 hours (guaranteed) then sent an email at the 4 hour mark saying it wasn’t possible.
The process was straight forward and the customer service timely! Thank you!
the problem was solved using my French passport which has all my first names in the right order
Everything went well and could email them when I needed help with a reply It was really helpful
Very fast and helpful when I needed help getting my passport photo to meet the government requirements. Thanks.
Thank you for your service with the request of the visa it took one week Merci.
