Staff is very kind and reply very quick. We applied for Thailand visa and filled up all needed information, embassy was requesting to send a BPR as proof that we are living in UK but as a European citizen UK Government doesn’t give us a BPR, what we have is a Settle Status. So here is when all the misunderstanding came… iVisa didn’t know what we need to send to Thailand embassy… Finally I called the embassy and asked what information they need so the application ca go forward. I give two stars because if I would not call the embassy we wouldn’t got the visa.
Site is cumbersome and even when I saved things I could not find them I spent hours re entering info. Was thrilled I finally got my 60 day visa even tho had hoped for 90 day one.
The App didn't collect Vaccination records necessary to travel stopped at the COVID-19 pCR test which is available just prior to flying
im not happy with your service im paid for a visa for the philippines nothing yes ????? and a visa for thiland nothing yet ???? you got ouir money we got no info yet ???
I want an email copy of the document as the office would view it.
Misleading information. Even though I paid for super fast service my visa never arrived before my flight which was on Saturday.I contacted costumer customer service on online chat where they said that immigration does not work on weekends. This resulted in me queuing up to get it from the airport. I had mentioned immigration assistance at the airport that I had applied on line and showed the email I received and no one knew about this company. I have waisted 70 pounds and my time. I don't recommend them and I will never use them again if I decide to revisit Thailand.
