ivisa was professional and my visa was granted in a short time
Quick turnaround, easy to use app. However, I tried reaching out with some questions three times by filling out the ‘contact us form’ and never heard back from anyone. There is also no number to call in case you need help or have questions. But overall, quick turnaround and very easy app and instructions to fill out the form and apply online. Will definitely recommend to family and friends, and will use it again! :)
The number of peole can be challenging. Not being able to speak to a human being is irritating BUT, I admire their patience and extreme courtesy. They were dealing with an older person who was challenged with all the techie stuff and they persisted. Long story short: I received my visa 2 days later. So, in spite of my frustrations, I recomnend them and would use them again
Very good service with clear crisp communication. Giving you 4 star cause I found your service charges a little high. Could it be possible to rationalise that without compromising on your impeccable service and web platform. Please pass on my personal gratitude to your web site designing team. At each level I was aware of where my application was. Thanks again!! Please keep it up
It ain’t over til I get the visa! In the meantime, the price is reasonable and the process is certainly easier than sending your passport to the embassy. However, the application could improve instructions for uploading passport and photo.
the process is user-friendly and very easy for AI .... keep it up
Impressive performance since I joined, All Representative of ivisa team doing well thanks for helping me with all necessary and an accurate requirements.
Maybe I missed it, but the requirements for the photo should be spelled out when the process starts. I struggled submitting my own photo, but it eventually worked. The back and forth response was quite prompt.
Very very happy with iVisa service. Application form is very easy to fill Very quick service
In about 10 days time I was able to apply for and receive three visas for separate countries. The process is easy and allows the applicant to check the status of their visas while they are in process. I appreciate the ease of uploading required documents and photos where required. Thanks for making my job a little easier.
The process was fine, quick and easy. Thank you. The only problem was getting an approved photo. My friend’s photo shoot was a breeze and even though her bangs covered her forehead so the picture really looked like her, my final picture doesn’t look much like me because of all the hair changes I needed to make for an acceptable photo.
The visa processing with IVisa.com was Quick and the transaction proceedings were straightforward. My family is satisfied with service rendered.
I am very impressed with the iVisa who provided me Uzbekistan visa. This will impress many tourists who are from the world to Uzbekistan. I also thank to Uzbekistan government who allows the tourists like me to enter Uzbekistan easily. I am sure that iVisa will bring more tourists to Uzbekistan.
the service was good and result was good. The communication was quick and responsive and appreciated...
I really love it the service and the procedure for apply its quite easy and only one thing for example if visa onlh can proceed after specific date which u giys should mention bz i apply on 20 and ia recived email visa can be proceed only after 1 nov so it will be great whn we apply they can mention on same time before we pay and another thing no one answer in help care number however i am happy with quick service thanks a lot
It took a little longer than we had hoped, partly due to an error on my part. Once we fixed that error, though, it took longer than they said it would. However, the tech support people were very helpful and straightened out the problems. Apparently the last problem was that the Uzbek government computers were not working properly. I will use ivisa.com again for future visas we may need. Thank you to the tech support staff.
Helpful and prompt responses to get my visa on time! Wasn't sure which options to go with and thought there was an issue with the site because it wasn't letting me put in the dates I wanted, but I got a response that helped clarify what I needed and saved me some money. Customer experience could have been just a little better if there was a confirmation email that let me know that my question was received. It took a day or two to hear back, so I wasn't sure if my email had gone through or not.
The service was f=good but I have asked a question in chat window with my order# and no one responded back so far
Great but hey, how many people actually know how many pixals their photos are? many don't even know what a pixal is!
Although 3-day turn-around was promised, it took 5-days. Online service reps do a good job. I'd use them again.
Superb Customer Service! You are professional, effective and speedy in your response. I am relieved to have found you and will use you again. I was especially impressed to see on your website that you are endorsed by the BBC.
I think it would be good to explain to customers how to submit information and photos in the email you send them requesting it. It just didn't occur to me to send it via the chat link until the representative suggested. Otherwise awesome experience!
Took little longer than expected. Also had to remind them to expedite the visa process when they put it on hold temporarily. Other than that they are good, kept me informed of the visa status & good online support.
Need to improve uploading additional documents in existing Application. Everything else was perfect.Thank you.
I'm pretty satisfied with the services that was provided by Emerson Amad and I want to thank him again for his kind assistance and support in securing an approval of our EVISA application that we have finally received this morning (03/25/2019).
We applied for e-Visas for Uzbekistan and they arrived by e-mail in 4 days. Mine was fine but there was an error on the visa for my wife. I did a "chat" with an iVisa agent immediately, They said the error was the fault of that company and there would be no additional charge to me for correcting it. They would reapply for the visa. 4 Days later....no action. So I phoned and spoke with a different agent who said it would be corrected....but again after 4 days nothing. I called again and spoke with an agent named "Mauricio", He seemed genuinely concerned and reassured me he would correct the error immediately and keep us informed of the progress. He did exactly that. My wifes corrected visa arrived today less than 48 hours after I spoke with that agent. Many thanks to Mauricio....great job! We have used the iVisa service before and will do so again, but if we encounter a problem we will ask for help from Mauricio.
Glad the .pdf was emailed, as I was unable to discern how to download
Great to have the chat line for reassurance. Would have given 5 stars but my application needed further attention which I was not aware of for four days. Otherwise, a very efficient process.
Took a little longer than I had expected. Also, it might have been made clearer that I would only need a printed copy and not need to pay extra for a copy of the visa mailed.
