Sent me the wrong visa belonging to someone else with similar name
Got cheated on the refund was told I would get 40% refund before proceeding for the payment once payment done now after 2 weeks they said no such conversation had and will only give the refund for next purchased . Got cheated
I purchased a super rush visa last thursday and still haven't received my visa. Could you please check it asap? Thank you.
It has been almost 2 weeks and we got no info or result. No one contacted to tell us the status or to ask for more information. We called 2 days ago and were told it would go into the que. Still have no result. My daughter got her visa within 2 days.
I got conflicting messages from ivisa and the customer service. Saying payment was made to different company and multiple emails asking for payment were else customer service said payment is not an issue. So I will never recommend to anyone.
Iam very very disturbed and got no bisa although from four days ago I requested fast track visa request and after four days they are telling me that I need to wait which abousluty doesn't fit in my travel schedule.they waisted my timming and time.i request full refund of my 126 us dollars.
I filled the forms in 3 times and it was rejected as insufficient information! But monies were taken from my account Not very clear why forms were rejected It would be helpful if there was a contact number for people having problems I found it very frustrating
They processed a visa with the incorrect passport number which subsequently led to denied entry to India. We were detained for 24 hours before being deported. iVisa's error has cost us our holiday and caused incredible stress They have not responded to our emails requesting information how the passport number error was not flagged DO NOT USE THIS COMPANY
Three visa application in for one month and after a number of emails we find we have two rejected only after chasing you do you tell me
One of the Visas to India was rejected. We don´t know the reason.
I told you to give back my money and cancel that visa I will continue to pursue you for a full refund I got one for $35 not the $115 that you took from me Give back my money now
Visa process not delivered as promised - Way over the 24hour limit that I needed my visa for, and thus I missed my flight thanks to their false promises and exaggerated delays
I am sorry to give a low review but my 24 hour visa actually took 72 hours. I missed my flight (lost 1600$) and ivisa did not respond to my email request for a partial credit- which I think is fair considering. On the good side- they were polite on the phone and were polite on the chat feature.
I chose your service to get an expedited Visa. I did not receive this approval in time for my trip and had to cancel. As a result, this service did not provide any value and I am expecting a refund.
I still have yet to receive my visa . I missed my flight because of it . This ruined my trip & destroyed my dreams of a chance to take my LOA to explore southeast Asia & Dubai. Will NEVER recommend Ivisa to anyone . Horrible experience . Ruined everything .
24h service they couldnt deliver for an indian evisa for a uk national Took the exactly 56h and will not refund me the difference in service fees of 40 usd between there 24h service and 48h service ( which i think is a reasonable request ) The anxiety created and false hope was not worth it However good webchat customer service with real humans Update 2nd november 2019 In regards to customer service, they are very good. After writing this review, a customer rep reached out to me and refunded me the difference in service fees as requested . I have not changed my score as when i eventually recieved the visa , i learnt that it had actually been issued within 36h of application . It Just was never sent to me. If it was sent to me when it was issued, i could have caught my flight
The 24h urgent service cannot be guaranteed. There is no point going through the agency. Better go direct with the government, which will take between 24hrs to 72hrs to deliver visas, depending on their workload.
Absolutely the pits. They are a joke. Took 6 days to process my application and then got it horribly wrong and they sent me my expired visa to me. I cannot think of another time I have had a worse experience. Never ever again. I will say the staff were always polite, but they couldn’t fight their way out of a paper bag. So disappointed as they came highly recommended.
Complete rubbish. We also applied through usual India evisa website. We paid super extra to get ivosa to expedite. Yet they did t deliver. And still haven’t delivered. And the standard India evisa delivered the next day. This website is a rip off.
Very extremely slow in response over emails. I sent email on Oct 10 asking about the photo specification but you replied me on Oct 12. This was quite urgent so that's why I applied for the 24-hour service for my boss. If I waited for your reply, then my boss could not get a visa in time for travelling. In addition, I applied for the 24-hour service but it took about 3 days to get the visa.
Horrible customer support. Tatkal visa took over 48 hrs to be received. Lost the family member and missed seeing her due to the delay in the process. All departments kept pushing the buck on each other and no one helped. Disgusted by the state of affairs and how ill managed the entire isue is. If you really want to assist people, have a 24 hr helpline that someone rrally answers. 2 days of calling you and being on hold forever and then getting cut off is useless and frustrating. Online support blames the government. Whats the use of paying you if you can not expedite or even answer calls.
I did not have any good experiences at all unfortunately. I applied 12 days before my departure day and 10 days before I got an email from visa.com confirming that my documents have been successfully received and are now under review with the governmental authorities and that the visa should be received within the next 3 days. The day before my departure I noticed that I never received my visa and when I reached out to visa.com asking about it, they said that an email has been sent asking for a colored scan of my passport, not a black and white. I have never received such an email, which is very unfortunate. Also, if it needs to be in color, they should specify this on their portal when uploading the scan. I could not board the flight and had t o buy a new flight at a much higher cost due to this mal communication.I relied that the visa will be sent on time and due to this did not bother about it before, which was my mistake. I would recommend to anyone traveling to better apply for visa through the official governmental site.
Dont go for 24 hour service ...they just charge more ... took 2 days
Our visa was promised with 48 hours. It was emailed to me after 63 hours. We had to reschedule the flight at additional cost.
Did not process my visa on time. Caused intense stress. Still haven’t received visa yet... flight tomorrow- submitted completed application 2 weeks ago.
Fees for express VISA paid but it takes 4 days to obtain it
iVisa made false claims and lead me to waste thousands in airfare and travel expenses. I applied for a 24 hour rush eVisa for India and paid $212.00. The web portal displayed a count down clock telling me that I would receive my eVisa within the 24 hours. I boarded my flight based on numerous assurances from the company that the eVisa was imminent. After waiting 36 hours I contacted the eVisa authorities in India and they responded by saying that iVisa web portal was a fake website and my personal data was compromised. I was stranded in Frankfurt for 24 hours and then had to return to US. On my way back I received an email with the eVisa attached. I do not know if I can trust it. Please do not use this site. Go to the official site for eVisas.
No accurate information given to me about the clause regarding the return ticket obligation
When I filed the form - expected completion was 4 days. Two weeks later I received email that application was rejected. Ten minutes later another email to ignore previous email, it stated that application processing almost completed. It soooo stupid to send email that application was rejected. If I need to file for visa next time I will not apply here.
The agent did not give me good information regarding the waiting time for the government's delay in approving my visa for me to chancel et confirm my hôtel réservation.It's like I was forcing him to answer it.the agent answered me 2 or 3 minutes later and not with certainty.
I paid for expedited service for an Indian eVisa, and my visa did not arrive within the quoted window, forcing me to change my travel plans.
Poor communication. Did not update us when evisa was done. No communication. They were able to take payment unlike the India gov site. However, they didn't send my evisa until I inquired via their support chat on day 3 even though I paid for the 24 hour rush. The evisa was approved within 48 hours ivisa didn't care to update me. Had I not contacted them via chat I doubt they would have even proactively sent my evisa and update me that the evisa was done and approved. I requested a refund which they refused. I printed my evisa from india site more than 36 hours before ivisa even notifies me they have it. What are we paying for? The payment processing only because the India gov site has issues taking payments? I don't believe I received the service I paid for. The website is deceiving as they can not guarantee 24 hours. Then the lack of communication makes it worse. These issues are easily fixed. Hopefully ivisa will figure it out. Easy website to navigate and make payment. However, the communication is not good and I have a rush flight so timing was important. For paying more than $200 for my rush evisa I should not have had to keep checking the India gov site to see if it's approved and then be forced to print from there due to lack of communication from ivisa. I just received a response from their support and they are refusing to offer a refund. What a ripoff.
THESE GUYS SEND ME INDIAN EVISA AND WHEN I GO ONLINE TO CHECK THE STATUS OF THE VISA ITS READS INVALID DETAILS .....I WILL BE VERY CAREFUL NEXT TIME ......I RATE THEM AS SCAMMERS ....PLS STAY AWAY FROM THIS WEBSITE IVISA
Don't say 24 he service if you can't guarantee 24 straight hrs. Not business hrs! Call center service was awful.
I was not notified by email that there was a problem with my passport. I feel that if there is an issue with the submitted documents that the person requesting should be notified. I logged in to check the status and was then told that my passport was blurry. Not sure I will use this service again. I still dont have my visa and I leave on Sunday May 26th.
they delayed my order 5 days more than the standard process time ! and it came out with a rejection of the visa ! i will dispute the bank charge for sure!
I would never recommend Ivisa to anyone! They overcharged my credit card by a large amount and all messages to customer service trying to get my money back, go unanswered. Do not give this company your credit card details!
I was told I needed to resend my scanned passport page over five times. When I wrote that another company ( indiaonlinevisa.com) was ready to accept my application as is, I demand a refund. I immediately received approval for my application. What terrible service that caused me unnecessary stress .
Was expecting super fast visa to be processed within 1-2 hours. For the money we paid for super fast visa, it should’ve been processed right away. I had to cancel my flight for last Tuesday because of delayed visa. Thank you.
Poor customer service - did not provide the visa in the time promised and paid for.
The experience was bad but not rude conduct.I started the process in mid November and applied for. 3 evisa and received the last one 2 days before entering India on January 8 that gives you some idea at least 30 emails back and forth with numerous pictures and each one with different requests that were then filled out same information at least 3 to 4 times it was as if the communication was none existent from one email too the next very very frustrating to say the least and worry that would not come through in time.
Unacceptable experience asking same question again and again so many time when all answer in the application when submitted waist of time.
i m really upset as i experienced too much at airport i didn't have my serial number for visa so i could enter i had been deported back to dubai i would request for my ticket compensation as the visa
Your service is utter rubbish and when we updated the travel date as 26th from Bangkok due to emergency ,it didn’t happened which is totally unacceptable and your intention is just to make money and not to help customers.
It is really bad that on e you type your name you cant make changes to it. This caused extreme trouble in my case. More over you submitted my ViSA twice and it got rejected by the govt. But you are not accepting that you submitted twice. Instead you are offering money back. Money is nothing time is everything. For your own benefit check your IT systems there is definitely a glitch where is your application has wrong name and instead of correcting it you go and. Correct the govt. Application....TWO applications are being sent to the govt. I am flying on Sunday and still dont have a Visa thanks to you guys
Customer service was abysmal. Not only was IVisa unable to deliver on the 48 hour rush service, causing me to miss the flight I had purchased based on their assurance of a 48 hour turnaround time, but each time I tried to get in touch via email or chat I could only reach a bot (or a human who sounded like a bot) who told me the same thing over and over. I will never use this service again. In the end, my visa was processed in over 72 hours, which is what the government's visa website offered in the first place. IVisa's 48 hour "super rush" service is a scam and not to be trusted.
Please dont use service not reliable or truthful, chat service are bad. Way slow processing time and also i no contact available need refund
Extra rush service (18-24h) took 30h, and because of that I missed my flight!
I was told it would take 24-36 hours it took more I missed my flight due to not having been approved then I called they said it’s in the hands of the government can’t do anything then I was speaking to them they said the next processing time is in 10 hours meanwhile the following morning after missing my flight I looked on the government website and apparently had been granted the visa a day prior where I would have made my flight had this company been paying attention. The visa says I had access from nov 12 to India and I missed my flight on November 12 from turkey to India because I didn’t have the visa This is unacceptable after telling them I was approved and found my visa on the website I got the visa from them in the mail one day late. I paid for expedited service and did not eat it and was not notified when my visa was done and ended up missing my flight. My advice would be to get it from be Indian government website directly
I can’t possibly have had a worse experience with you first I paid to have my visa in 18-24 hours. I didn’t have it until almost 38 hrs later. Then when I tried to contact you I had to do so through your “chat” function which no one actually responds to in a timely fashion. Finally whoever is chatting on that chat function doesn’t answer the questions asked so the whole thing ends up being a huge waste of time.
