Awful service. Paid for a 24 service arrived 40 hours later. Missed my flight.
UNABLE TO ACCESS THE VISA THAT I PAID FOR you should go take a look at my chat history with your customer service. actually, it seems like the chat was with myself as I barely got a response. I desperately need my Visa I and paid a good amount for it and i can't even access my Visa due to the fact that i forgot my password twice only to find that you can only reset your password once. This should be an easy fix should someone acutally work with me. MY VISA IS READY AND I NEED YOUR NOE TO ACCESS IT NOW-- PLEASE HELP!!!! TEXT ME AT [redacted].
I had paid for urgent visa which cost extra and i was panicking at airport becuase i almost missed my flight because they made me wait 6 hours till after they picked up my phone and i had to tell them i still not recived my visa which i paid an RUSH fee for they said ok we send you now. They took the money but didnt anwnser my calls been trying to get hold of them for hours.
Entire process took closer to 10 day to process, not 72 hours as promised. I only need a visa for a day (cruise ship unfortunately docks in India) yet had to pay for a full visa. My partners visa was much cheaper than mine. Australian VS British passports Not happy
I have not received my visa after 72 hours as promised. I paid this as a service expecting a company to commit to deliver. It has been disappointing. I have a trip this week and have a beed for that visa I have not received
I paid extra for my visa to be ready but instead I got ripped off and I could’ve paid the normal charge and get it the same time. There is no difference between the “Rush” and the “Standard” it’s the same but they just rip you off and make you pay extra!!!! Horrible!
This service was unacceptable. Your promised turn around time is 72 hours, but I did not receive my Visa for 10 days. I contacted support multiple times and no one was able to provide me with any actual updates. I would never recommend this service to anyone. Extremely disappointed and dissatisfied.
I couldnt travel due to the delayed of my visa. As per super rush processing 18 to 24 hrs but i got my visa after 36 hrs. I lost my ticket money and i couldnt attend the special occation in india. So sorry but realky disappointed.
They charged the visa and They did not do it. I am still waiting for it, have called twice and still 3 weeks later waiting for it. Do not do your visa here
Service was good but it took too long to process. I paid for super rush expecting my visa in 24 hours or less. The delay caused me lots of stress
I was informed but IVisa that going for standard service. Visas usually take 24hrs, however they can take up to three. I booked my flights following for over 4.5 days later to allow a period of time. With no communication from iVisa pushing the 72hr mark, I had to chase as to why my visa was taking so long. I was informed it was okay, that the Indian government release it that evening. I woke up the following morning excited about my flight. With still no communication from i visa and no visa in the email having pushed way over 4 days now. I received little support, and my relatives in India contacted the governement directly in Kochin. My file was brought to their attention, Gina from government office then informed me it had not been processed at all and would require one day. I missed my costly flight because of this. IVisa should not claim they provide a service with a time frame if they cannot do this. This is totally unfair and gave me paramount stress, anxiety in trying to correct the mistake. Had I know I would have gone for a totally different agency provider or paid for a better service. I wish to have a full refund of the services provided by IVISA
