The system for the application is clear and easy to follow. There was some confusion and inconsistencies about my application because persons responding from customer support were saying different things. In addition, I paid for a service that was forgotten and the staff in customer didn't trust me in the beginning until they find out after 7 hours of exchange of WhatsApp messages. It was not pleasant at all. In general the system is good but not reliable.
It is too expensive and why do i have to upload 6 month bank statement. It was fast and the customer service was really helpful!!!
Your site is not clear or geared towards a particular country's requirement. For example. Nigeria requires (in addition to uploading your passport photograph) 2 copies of the photo. iVisa offer to edit the photo for submission but good is that only do when you still need the photograph to be submitted in person. There should be a statement stating that it is a waste of money to just edit and electronically sent to clients. Your site is really for the iVisa company to make money by getting you to use them for processing and pay. One does not get a whole picture from their site. You will need their help and pay
