A lot of forms are complicated but this was straight gorward and only took minutes. I receieved my iVisa 5 minutes after completion
Some older folks might find taking the selfie difficult. I wish that you could have someone else take the picture for you.
It was easy and quick. I don't need it for another month, but I didn't want to wait until the last minute.
The site is well laid out, with simple-to-follow instructions. We had our visa documents within a few hours.
It was easy to fill out but I was lucky to even hear about requiring this for access to the UK. I likely would have found out the day I arrived causing me problems. Maybe better notice with the airlines prior to the purchase of my ticket would be a suggestion. The approval was done quickly so that was a bonus.
It was an easy and quick process. My only suggestion would be to have a list of items needed before starting the process. No other issues
Easy to navigate. What would be helpful to users is to state up front they will need to upload a photo of yourself and your passport. This information comes at the end. Better to know before you begin the process. Also, payment should be the last step
everything is fast. filling out documents quickly. and the answer came faster than expected.
The app is very helpful The way is setup and the response is very quick I love it
The fact you understand that one takes pictures with the phone but submits the application on the computer just floored me. It was so easy and straightforward.
I found it straightforward. I am computer savvy for someone in their 70βs - so aware some older customers might struggle. I had to send others in the party a link. Told them to make sure they have a photo and a copy of their passport ready so they could complete it in one go.
I love the process of the work it was very quick but the fee was really high compare to the standard one! On the internet the fee for ETA to UK is $20 but we paid &146.87 that is too much.
The online process was easy to handle and worked very well. The ETA confirmation for UK Gov was approved within less than a hour.
I'm a senior adult and have some computer experience. I found the instructions very clear and was easy to use the app.
Indications are clear in each step. Easy to get through the process.
Straightforward info, well designed. My only point of confusion was that I thought I would have the option to get the app.
Quick easy process with email reminders to upload documents. Received ETA very quickly.
The ease of completing the proposed documents. The speed of your returns.
Γ bit difficult to download proper quality documents (simple pictures are not accepted)
The website was easy to navigate and only took a few minutes overall. The only problem I had was uploading a picture. It wouldnβt accept my digital passport picture for some reason so I ended up needing to take a selfie.
I am absolutely impressed. after two hours I had the visa by email. the process for filling it out is absolutely user-friendly and simple. The price justifies the service. Absolute top performance. Thank you very much and keep up the good work.
I was frequently as a courtesy reminder to submit the application . I needed to organize a trip to the; UK on compassionate grounds in a hurry and very relieved this could be done . The process was quick and easy and very appreciated.
Very quick easy to follow instructions. The only glitch was visa for Namibia was unable to complete due to not being allowed to put cruise company or ship as stay in their country. Felt that money should not have been paid until visa was completed. Waiting on refund.
I am very happy with the service; although it was a bit daunting, bearing in mind, that many people are not so young anymore.
The way the det up was done and the help one received through the requests
After I got the hang of the different screens the whole process was easy
Very easy to apply for uk eta Will pass it on to my family and friends God Bless πππ
Easy to use and very fast response. Got the visa the same day
The process is very clear and very easy. The feedback to make required corrections is straightforward and simple.
Easy to follow instructions and feedback when something more was needed. Thank you. π
It was user friendly, clear and did not take too long to complete..
Its very easy to fill in and to understand But i couldent not fill in all the needed Information, because I have to leave my session about a very important thing and I faund no way to stop and choose that i will go on with the session on en other day. So i close the session. Today isee i got mails to connect easy and go on. Then it was Great again to work with your app.
Ivisa was there when I needed them. The expedited pricing for a UK ETA was worth the cost for my emergency.
Easy interface to use. Very fast response with regular updates. Very good experience!!
Berry reactive and supportive whilst there were serious issues in processing at the government side.
Quick... easy... and not that much more than going through the government site.
Once I got into the app & understood the process, it was very easy!!! Thank you! The updates are excellent!!!
I am not very good with technology and Sara was super patient with me. She didnβt give up and get somebody else to help me. She worked with me and after forever on the phone and text we did it!
I made a mistake when uploading docs and had to chat with Joel. He was wonderful in fixing the problem with ample, clear communicating. You are very timely in getting back to your customers.
The portal is very effective and functional. I was able to complete the requirements easily and that included verification of photo and passport scan. Thank you
Cam was patient, thorough, helpful, thoughtful, and knowledgeable as well as committed to walking to older individuals successfully through the process of applying for the UK ETA transit visa.
The process went smoothly and patiently waiting for clearance to visit the UK!
Everything was easy and went smoothly. My only criticism is that it ought to be possible to review one's work before final submission. I had to keep going back to work on the applications, (for three of us), and was unsure that I had lined up all data properly. There was no way to review my work before sending it on. That feature would be helpful. Thanks.
The entire process was fast and smooth. Communication was superb. They updated me every step of the way; from start to delivery of confirmation. Worth it!
It was easy to text and get the necessary information that I needed to finish my application
I liked the fact that they kept me updated on the progress of my application as it was delayed due to the weekend, but by early this morning we had our ETA's
Everything was perfect and got the visa in no time. Thanks and keep up the good work π
Being able to get my document while sitting in a chair at home.
Very easy to complete the application. I had no problems completing the application for myself and my brother. The website ran very well, and allowed me to save my progress, when I needed a picture or other information. The approval process was less than 16 hrs. from start to finish, and most of the time was waiting on a picture, not the actual approval.
Straight forward directions. The use of the mobile device camera was easy to navigate. The build in quality controls is a smart idea.
