Everything went really well. I think the service rep may have been newer to the position. I was asked to provide data that was not required. When I questioned it, and they did check and found the info was not required,
Initially they registered wrong some data in the visa but they were attentive to solve the problem quickly. They are a reliable company with excellent customer service. I only recommend to the people to look carefully the information on the visa to avoid problems on arrival.
It took much longer than promised. You might want to broaden the time frame in which you will receive the visa. Customer service was excellent keeping me informed with the process.
Kenya visa application need to have all documents required scanned on your computer the correct way round for uploading Once done completion of application easy. Drop down lists cause problems selecting one but another appears . You need check documents emailed back as two of ours had wrong information had to get re sent. M
They were able to get the visa done over a holiday on short notice, nothing short of amazing!
I received the visa documents as promised. Quick. Its worth the service fee charged. Thanks
