The application is easy and straight forward. I did find taking my picture difficult. However the tutorial was very helpful. I would definitely recommend this company to family and friends who need travel visas.
System functions extremely well, quick, easy to understand. But sole issue is with getting photo and passport photo to download. Multiple repeat steps were needed.
the instructions are easy to follow and it quickly connected to my phone camera to take pictures of myself and the documents super easy
Taking the photos of face and passport was very difficult and frustating other than that a very quick return of our documents ,,thanks
Mafe was of great help in sorting out my ETA. Many thanks to Mafe!
I found out I needed the iVisa five days before we were to leave, so it was a stressful situation, but using the online iVisa made it smooth.
Number 1 positive was that I didn't need a version of the Android operating system higher than 11. The Government site requires 12 or higher. The downside is the extra cost to use your service.
I needed to ask a question about my application on "chat" and Alexander responded quickly. He couldn't help me but sent me to the department that assisted me immediately. Everyone was pleasant and encouraged me that my concern would be taken care of right away.
VERY easy to use. My only reservation for others is that this service is much more expensive than going directly to a government’s website
The set up was a bit confusing at first but that may have been because I was trying to do it on my Kindle. Response was fast. I didn't realize this is a third party business, but after my travel partner tried the government site, you are easy!
I didn’t know that I needed an ETA but as soon as I found out about it I went on the website and had no problems getting the requirement
Great customer service and fast action taken to take care of my needs.
It was simple and easy to understand, even for not english speaking people
Not really pleased that you abandoned the old program that allowed certain countries to visit for 90 days.
The promptings in the application. The straight forward approach to completing the application.
When it matters one is kept up to date with progress. However, I know now to keep reminding people about the application. I submitted my application too early and was told that it will be on hold until the appropriate time. It was only when I enquired did the process start again and we have cut it fine. My appointment is arranged in good time though so all is well.
Software works well. Chat bot got me to a live person when I needed an answer.
Easy access, easy to fill the application and very fast to have my visa
uploading the picture and passport page a little challenging otherwise all good
No fuss, just follow a few simple instructions and it's all down online.
The instructions for photographing the passport were not immediately clear to me.
I was able to fill in easily and the web site did not time out when I needed to stop to get photos when required.
App was easy to access and needs were clearly stated and well understood to follow. Great job.
I could do everything including photo in the site and it was easy to understand.
It was super easy and quick. I only would change the fact that you can't change your picture. Mine is awful. But I guess nobody cares but me. I would highly recommend your visa application process.
I found the app a bit opaque. There were download buttons on the screen which said the process wasn’t finished.
Website and form is very clear to navigate and visa was issued quickly, will definitely use again and recommend to family and friends, thank you!
The iVisa Team granted full help and support at every step of visa application process, ultimately achieved success in getting visitor visa
As an older person- this was pretty scary- especially the picture taking. I tried to upload a picture, but it wasn’t accepted.
76 year old man with british passport and swedish passport, both valid. I use my swedish pass all the time for convenience in and out of EU. Ivisa does not give me the option of explaining this at the beginning, however all's well that ends well.
Was fairly straight forward. Only complication was second traveller was not present. Had to save and wait
Easy and quick. The pages are clear and detailed enough to help us creating the request. Everything is explained, you know what happens next and can track progress. You can decide the level of urgency to give to your application, etc. It’s really simple and efficient.
The process was quick and easy to understand. There were many opportunities to correct errors. Technology made things far more efficient.
Faster than I expect I got it less than 24 hours, processing is simple and easy, I highly recommend their service
I had some problems with the photos, but your tutorials were very helpful.
Maria was very helpful! I do not appreciate it took almost 2 hours to have another photo taken & approved. I was very impressed with Maria's patience when I was really upset.
The efficiency and speed in which document was completed. Website was easy to use.
Ease of use as this was attached to Globus Journey’s Trip Plan. Site was simplified and straightforward. Unusually quick results, probably due to all details of trip being available and linked. Photo upload took a few tries but the issue was probably my older phone and a setting. Price started out around 20$ and turned into over 130$- very pricey on this site, but fast. A true Visa is not needed for UK. This is simply a travel allowance which is required. UK Introduces £16 Entry Fee for Short-Stay Visitors Under New ETA Scheme.
It was a problem to send my own picture and also the picture of my passport. However, it worked at the end. Thank you
The step by step process was extremely easy to understand. Even the fact being able to use my own phone to be able to take pictures made that extremely easy. I would also like to say it went through one heck of a lot faster than I was expecting it to.
It was quick, clear and you gave me the visa. It was expensive...but at least it all worked smoothly.
Easy to use but a very expensive way for getting a visa
Clear instructions and easy to navigate. Photos were fairly simple to take and reviewed & accepted quickly.
Basically easy to use and the visa was issued with a couple of hours
Recomend iVisa - so helpful, on e-mail and WhatsApp. When all my information was received it didn't take long before my iVisa application was approved. I will definetly use iVisa again in 2027 when my iVisa expires and I have to apply next time.
little bit hard and long to complete this period like take photo load passport ....
The process was easily understood, efficient, and precise. I obtained my document in record time and as I was traveling in a short time, it took a lot of pressure off of me! Thank you!
The only negative for my is the expensive cost for the visa
I had a very nice experience with iVisa. Very easy to fill the necessary information and a very prompt reply.
It was quick and not too difficult. However, you ask a lot of money (80 euros for this service which is done entirely digital, no humans involved.
