Extremely diligents and they constantly keeped me informated. Thank you very much from Canary Islands!
They made it such an easy process. If you have any questions you can just easily email them and they'll actually respond within minutes. Will definitely work with them again in the future.
Last minute decision to visit Vietnam, needed letter for "visa on arrival" strategy. iVisa promised expedited 3-hour service, for a price of course. Finally got the document but it took almost twice that long. Called two international customer service numbers and got voice mail. Website recommends "24/7 chat line" which I used, but it had up to 2-hour response time, and ultimately only told me that the application was waiting response from Vietnamese government and nothing they could do. Certainly not as advertised! I missed my flight, which ended up costing a lot. Note that they may charge extra for weekends (after you've paid the initial fee), and response may take even longer. 2-star rating because the service is legitimate and did ultimately work, but not as advertised and customer support is virtually nonexistent. For this strategy to work, you must be able to print out the letter iVisa emails to you, you must have 2 passport photos and a current passport with at least 6 months left before expiration. Verify current requirements by Vietnamese government, as they do change.
The software to upload a photo does not seems to work this well and it took several efforts to get the photo submitted; other than that, great service, thank you!
It’s re best experience I had. I m fully satisfied. Very professional n easy n convenient
I am still waiting for a reply to my email. My invitation letter arrived 3 days with delay so I couldn’t use it in the airport to extend my stay. I now have to go to then inmigration department in Hanoi city and no longer need such document. I demand an immediate refund.
I have not received my visa yet . But I made a mistake when I entered the dates I needed the visa . I emailed them they emailed me right away and told me they would fix the problem.
I highly recommended people for ivisa they are very good and price also good and good service thanks for your help
After a load of sress by not getting our visas uo to the morning of travel as the embassy only cleared one out of three the persistence and help of David was much appreciated Many thanks David
Hi on duty everything ok but it took more than 5 days and I had to write some mails asking for But happy at all
Honestly I love you guys, I needed a visa for India, Brazil and Vietnamon on short notice. And you guys came in clutch, cheap reliable and a life saver. I would highly recommend this to anyone I meet during my travels.
Thanks, The request and the shipment have been quick, I hope everything goes correctly on my arrival in Vietnam. a greeting
The process was quick, but I think 30$ for the paperwork for the Visa is too expensive.
I am really disappointed with my experience. The passport number was left off my application and when i reached check in they would not accept it. I ended up spending $300 to get an emergency visa at the airport. This was highly stressful and meant i nearly missed my flight. I will be following this up with your company for a refund and compensation.
IVISA was very helpful and patient with me. I am not to.goosnon the computer. Thank you for all your help.
Some difficulty as I have used another visa program with a lot less detail in the past. Still haven’t received the approval letter and am getting quite anxious as payment has gone through.
Everyone Just know that this only gets you a letter to purchase the visas! I had to pay an additional $50.00 when I arrived to Vietnam for an multiple visa.. I assumed ivisa was handling the complete process! "NOT!!!!" Just get a local agency to complete the process its much chaper..
Great service. Any issues were my lack of tech knowledge. Very helpful from your end.
3 star is average - acceptable. However, the score could have been better except for a poor review. I submitted my application with my new passport information, but accidentally sent a copy of my old passport due to some internet problems. The old passport was used by iVisa in my visa for Vietnam (this should have been caught either by comparing to my application, or noting that it only had one month remaining after I am due to arrive in Vietnam. Part my fault for sure -- I inadvertently sent a copy of my old passport. But with any reasonable review on iVisa's part, this should have been caught. .
Fast and trustworthy company thanks for helping me getting my visa on time
Experience was a breeze, great support on chat. No payment hassles. Highly recommend. 2 thumbs up... Will be back soon...
Thanks a lot. You are the best. I'll recommendet to al mundo friends.
Great service just a bit late but they are very onto their work and initiate refund is not done on time. Highly recommended
I paid the service for 12h and didn’t arrive on time so i couldn’t do my visa. I ask you for a complete refund or i will have to do an official reclamation. Thanks
I paied for the 12 hours service and my visa didn’t arrive on time. If I don’t get a refund for the express service I will have to do an official reclamation
Very easy to get E-Visa thru this website. Easy to navigate so I highly recommend it!!
You take a very long time to answer me. I would thank if you response as son as possible
I had to miss a flight because a visa was not issued within the time that I paid for (super rushed amount). Help response was slow through email. However, live chat was slightly more useful, and I was reimbursed the portion of money that I paid for the super-rushed tier. I would like to think that my experience is one of the rarer ones, and understand that there are some factors that might be beyond the control of the staff. Keep up the good work in such a tough line of work! (:
Service was fast efficient, easy to use, would highly recommend, and will happily use again. Regards Brian Byrne
Quick response and copy of visa was sent promptly. I requested a change in port of entry. They are checking into this and will send me a revision.
It is wonderful to use this company for visa. Very fast and very reasonable fee. Thank you.
Perfect service ! Nothing else to say !!! I will recomend this website to my friends.
The website was easiest enough to use but it said I would receive it within 1 business day which was 24 hours 7 days a week. I waited 24 hours and kept checking but it did not arrive. I went to the airport and was told I couldn’t board the plan without the preapproval letter. I contacted customer service to resolve the issue and all of a sudden it shows up in my inbox. But I was almost extorted $170 USD by the Cambodia Angkor Air representative to get it from a local travel agent in Cambodia in the meantime. I didn’t appreciate the stress it should have just been in my inbox within 24 hours as advertised. Plus I could only contact customer service online since they were closed in the US.
Ivisa made the process of getting a visa for Vietnam quick & easy. It was fantastic!
A very agile system to obtain the visa without great paperwork, without queues and without long waits. Very efficient
