Because the application form did not say UP FRONT that a photograph and your passport would be required as part of the initial application it caused considerable problems for me. Follow up phone calls were not answered, phone numbers given were not USA numbers but the Philippines - all of this could have been avoided if an honest and thorough explanation was (1) given before you start the application process and (2) If a problem occurs explain that the hours of service are Filipino times and not USA time to avoid confusion. Once the situations were corrected things progressed smoothly, but I blame the lack of adequate instructions for the problems in the first place.
iVisa made it super easy to apply for my Thailand and Vietnam visas. The website and application process was extremely user friendly, and they sent timely and relevant email updates. When my Vietnam visa was delayed, for example, I was nervous as the trip was approaching. But iVisa sent an email explaining that it was taking longer than usual because of an unusually high volume of applications and that they were doing all they could. The visa came through in the next 3 hours. In advance of my Thailand trip, they sent a useful reminder on the documentation I should carry. All in all, the experience was excellent and I would definitely use their services again.
Woooow Thank you very much for the impressive speed of processing the request, very easy to use
Quick and easy. Only suggestion would be the ability to fill out personal information directly to the form instead of printing off form and manual input.
Original post - IVisa delivered my visa approval letter within 3 days as advised on their web site. I won’t know whether there is any problem with letter until I arrive in Vietnam but I have no reason to expect any problem. Update - Further checking on the suitability of the visa on arrival letter generated more questions than answers - there seems to be issues about using eVisas on river cruise border crossings and iVisa could not tell whether or not I had been provided with an eVisa. Responses to questions I asked iVisa on the subject were woolly and vague and most certainly not definitive enough to take a chance. As a result I had to apply for visas directly to the embassy, pay out over £200 for their express service and waste a day travelling to London to collect; not to mention the wasted fees paid to iVisa for their 'service' All in all not a great experience.
It is far, far too expensive. Would not use the service again.
The process was quick and easy. I certainly recommend this Company to obtain your On Arrival Visa.
Not enough information provided by site. The site does not provide enough information about when the visa will commence and when it can be used. If it had I would have sought an earlier commencement date to give me flexibility in travel plans
Good service. HOWEVER . . . Disappointed with the high charges which were 'justified' in an email reply to my query. NOT entirely happy that I found out afterwards that for the period we are spending in Cambodia, we do NOT actually need a visa! iVisa should have been upfront about this and also stated what the charges would be for their service, and offered an OPTION for the customer to consider.
Amazing experience for me. Requested two visa-on-arrival letters for Vietnam and opted for the rush option. Received the letters exactly 17 hours later. Thanks!
Easy to navigate site, good communication as my application moved through the process.
Very good experience with iVisa.com. Although I didn't choose the express service I received it already on the next day :-)
Thank you so so so much. They are very professional. I was a little nervous but they were always in contact with me. My document arrived on time in the agreed time of 3 days however they apologized for the delay, I am grateful. This is an honest and serious page, I am generally distrustful there are many lawmakers or thieves. but I recommend them and most importantly I got my visa. Knowing Vietnam is my dream and now I will make it come true.
I will keep using iVisa for applying my visa if I need in the future, good experience.
I received my visa one day earlier than anticipated. The online help person did a wonderful job of guiding me through the process. I will use iVisa again. Thank you so much!
Excellent, pls advise I need to apply visa for Mexico and Columbia - please advice whether I can apply through you.
Excellent and easy application process. The eVisa approval was quick as well. Printed at home and ready for trip. Thank you again for making the preparation for the trip stress free!
Excellent experience. The application process was very simple and smooth. And I got my eVisa in just a day.
It took longer then promised to get the Visa but I just got it in time. Help line was good but could not really help.
They are not helping when you’re needed. No reply to my massagers for hours and took USD 90 to process the visa application to Vietnam.
Have no concern, IVisa affordable and effective If you are in a pinch and great communication when you need it.
I must say it was one of the most simple ways to apply online. I wasn’t expecting this to come through this quick - excellent work !!!
I am very pleased with I-visa. I had questions before submitting my application and they were prompt to answer. Thank you
Good: The web site is very well made and easy to navigate. Bad: My date of birth was wrong on the Vietnam visa document. I noticed the day before departure. I then used your chat help to get assistance. The staff person would take a few minutes to get to me after each message. She also was not helpful in resolving the issue. She first told me that i needed to reapply, but I reminded her that i was leaving the next day. She then told me to apply for an rapid visa but could not tell me how long this would take. That’s when i realised that she was simply misleading me because she didn’t know. i stopped the chat then. A travel agent at the airport got me a corrected visa in 30mins, at high cost though (420 AUD).
I have not travelled much in my life and as everything is so new to me, I have been so nervous with every step I have taken. It was wonderful to be able to track my visa. Thank you so much!!
Fast and Easy! Thay do their job at the time they promese
No communication, no response to my emails, big delay with the visa. I wouldn't recommend at all this page, and in case they come to Vietnam I will advice not to work with you
What an excellent service. I made mistake to sent them a wrong copy of passport and a photo then they contacted me very next day so I corrected it and got my visa as 1, 2, 3.
I received both my wife’s and my Vietnamese Visa in good time
Despite some issues with the photo's taken, it was resolved very quickly and the Visa approved very quickly overall. Thanks for the service
Thank you for your quick, easy and perfect service!! Your services saved me soo much time too!! I would highly recommend your services to anyone needing travel visas. Thanks alot!!
An excellent experience, relaxed and professional with communication which was concise and prompt.
I was completely satisfied with the process and conscientiousness of keeping me informed as to the visa application status. Thanks again. Sincerely, James S.
Ivisa.Com makes the process of getting a visa simple and painless. I used them now for 2 visa in different parts of the world with no problems and both were issued in days right into my email for downloading and printing!
Applied for my Visa online and had it within 24hours, despite only paying for the basic service. Very pleased.
Ivisa.com is trust worthy website. Provided visa to me in 2 days. I highly recommend Ivisa.
A great service! very professional and kept us up to date on progress would definitely use again
Very good service and easy to apply for visa. I’m so glad the processing very quick. Thank you very much
iVisa.com is a terrific way to help online visa purchasing for just about any country. I do alot of business traveling to different countries so iVisa.com has help me alot.
Very misleading navigation processing payment then asking for documents and details for Visa
The process was relatively easy, super quick turn around ,,,,, now just have to wait & see if it works at the other end :-) Thankyou
It was more difficult than what I originally thought by filling out and preparing everything. Hopefully it's all correct now. THANKS
Despite the delivery of the VISA was with one day of delay, it was due to the Vietnam's government problem. iVISA was always in contact in order to inform me about all the process.
Good experience. Be sure to double cx everything as I had to submit twice.
We used ivisa to get visas to visit Vietnam. They were terrific and VERY efficient. I had difficulty attaching my picture to the application and requested their help. I was very happy with their quick response. If I need a visa in future, I will certainly use their services again and will recommend their services to my friends.
iVisa.com has been really easy to use and when I had a little difficulty I was able to chat with a representative and was extremely satisfied with the help I received and the outcome. Thank you, I would definitely use your services again! Sharon
iVisa.com is the best option it you want your visa in a short time without any mistakes. The iVisa.com team is very efficient. Highly recommended.
Fast order. But if you need any support after your order is complete. Good luck. Could not even get an answer to a question. Needed to find someone and get emailed back with an answer. So while time is very important, need to watch my emails for an answer. Which I am still waiting on.
It is very pleasant experience and very easy steps and fast service. I recommend everyone.
As an elderly individual with very little computer experience, I had trouble scanning or uploading my documents. I literally had to pause several times to ask questions etc. here at home and I found that your Staff were very Patient and Understanding. I applaud and thank you all.
