Service was good,only problem was getting clear direction,we are not IT experienced and the asstence was not so clear.
It was easy and fast! I do think a few more fields could have a description but overall it was an easy to use website!
I am travelling to India in three weeks time. Tried multiple times to get a Visa through the Indian embassy website, Consistently couldn’t get past page 1 to 3 and then when the Temporary application number was put in my say Supposedly saved details were blank each time probably more than 10 times I tried. No Response to emails phone calls etc eventually gave up. A friend told me about your website and it was so easy and quick. The only comment I have is that my confirmation email told me that my order was not complete, which made me think that I had not completed something on the form rather than it was just in process and I had to wait. After the previous experience of the Indian embassy it just made me nervous that I hadn’t done it all correctly and I was starting to get worried. Other than that wonderful, thank you very much
had difficulty uploading photo and passport but phone assistance helped get it done. Thanks
I purchased a 24 hour response but took longer than 24 hours. The excuse given was that the officials were too busy to process within that window.
I applied for an e-visa to India. Their website was easy to use and pretty straight forward. My only concern was that the "24-hour rush service" was misleading. They made it seem like you get your visa within 24 hours, but you actually don't. The "24 hours" is the time frame for them to submit your visa application to the government. They have no control over how long it takes for the government to process the application after that. Mine took 2 days and I actually had to cancel my flight and book a new one due to visa not being ready. Therefore, beware of the time frame if you're using this site.
Do not try and send a copy of the photo in your passport. You need to send a stand alone face photo.
Simple 3-step process and 48-hour delivery of Visa for travel to India. Main downside: payment at step 2 BEFORE users have to input most of the critical information. This made me question the entire process—and wonder whether I could trust iVisa. Usually, payment is collected at the very end, giving the user a chance to see the entire process end-to-end before committing to pay.
Easy quick way to obtain visa and at a very reasonable cost.
quickly done. I had problem with the chat, but this was probably becauce of my bad englich.
This is such a great tool for visa application which is normally a daunting experience. But with ivisa the process is stress free and seamless and obviously very fast. IVisa should do research on the vaccines required because when I made an enquiry with them on the vaccinations I need to enter India they said none was required, however, Kenyan citizens are required to get an OPV vaccines...oral polio vaccine. God Bless everyone at ivisa. Janet.
After the Indian Govt official site crashed twice on me while attempting to apply for a Tourist e-visa, I utilized iVisa.com. Their site was easy to negotiate, the information requested was straight forward, and their turn-around time was speedy and efficient. I highly recommend iVisa and the services charges are negligible for not having to deal with crazy govt bureaucracy.
On my initial application for an eVisa, the passport photo I scanned on my computer was not accepted as it was "too blurry". I was able to go into my scanner menu to adjust the clarity of the photo by increasing the amount of pixels. The new scanned photo was then accepted and I had my eVisa 2 days later.
This is a solid service that greatly simplifies the visa application process for countries with rather complex and inefficient websites, such as India. However, customer service is not always easy to get a hold of since they never answer the phone and are a little slow to respond via email. Not everyone wants to use the chat function online, so it could be a little bit more efficient in the process of trying to get a hold of someone at the company. Still, I am very relieved to have had the service to get my E-visa quickly.
Very happy with the service. Visa was approved and ready within 24 hours. Instructions for completing the application could be more clear. However, I would not hesitate to use iVisa again or recommend to others.
I applied for a Tourist Visa for India, somehow after a few hours l got an email saying more documents needed.?????? Immediately l knew that l had somehow in the system being out forward for a business visa, so l called up and said "Oi, what's happening" , they apologised and rectified it immediately, made me feel at ease and that is why l gave them 4 ****. As to how that happened,let's call it a glitch. The Customer Service is 24/7 and real people in real time turning a problem into a solution. 😊 Haven't got my Visa yet but its tracking system is keeping me in the loop. So yes, generally happy up till now! Peter in Hong Kong.
Expensive but worth it. The service itself was very fast. I submitted my application on Sunday and received the visa by Tuesday.
All very straight forward apart from sending of passport photo and documentation. The chat box lady was excellent and helped me to get this organised. Many thanks
Excellent service. I would however recommend that an alert be sent when one of several visas are approved (when multiple visas are applied for on one account) indicating that others are in progress.
Online help was invaluable for what was a difficult form to fill in. The visas arrived within 24 hours for downloading and printing. In all a very good service! Now for the Sri Lanka visa......!!
Everything went nice and smoothly. The only issue I had is that I had initially filled out my travel plans, which was later changed and I was unable to go back and revise the first page of the application, so I ended up having to fill out a brand new one.
Very good service with quick responses to any questions or queries. Would recommend this company without hesitation.
I thought 3 to 4 days processing but its only 2 days...thanks for that.
were not clear if visa could be granted on weekend. one staff member said no , one said yes. overall the came through in the nick of time. also chat service very useful and efficient.
I requested 24 hr service instead of the normal 4 day standard service as i am travelling sunday morning. Received the visa on Saturday evening which was almost 4-days.
I found it difficult to get to change one of the documents already scanned but of poor quality.
Really quick and efficient. You can see the whole process online and chat to someone if you have any further questions.
Quick service. The website is easier on a mobile than on the computer. On the computer it is really confusing to navigate around and was very very frustrating.
I would give 5 stars however after starting the application I found out that they wouldn't be able to start the process for another month. They charged my credit card at the time and then kept reminding me to finish it before the date they could start it. Not a big deal but it would have been nice to not be charged and only reminded when the date was a few days away.
Best website in all of my years of travel as far as speed of processing but uploading the photo was difficult. The green bar doesn't work.
Couldn't input all the required personal information required for an Indian e-visa application manually. Unsure if the problem was my computer or their site. That was frustrating but iVisa customer service staff was wonderful and went the extra mile to make sure my e-visa was correctly submitted. I received help from both chat line and telephone personnel. All were well spoken, polite, patient and reassuring. Would recommend this company.
I had trouble with the website but the person who I chatted with was very helpful and got it done
thanks for expediting our visas - exacting requirements for photo quality but always helpful and respectful - you answered e mails within 24 hours - very impressive
A few changes would help this process. Overall it was just fine but as you got into the heart, it asked you to download the inside pages of your passport and also a passport photo. Neither of these are a problem. My main suggestion is that this should have been stated before i began to answer the multiple questions for the visa.
You should have people talking in spanish for customer service. It is unbelievable that a company dedicates to issue visas don't have any spanish speaker. For the rest everything was ok.
The team chat group was extremely helpful. Spoke to Gaya and Jessa. Thanks to them both I was able to process seamlessly. Sincerely appreciated.
It took a while n I missed on cheaper air fares But again I understand work is work Thank you for visa for India. Hope people around will be loyal n helpful like indian immigration Thank you Anjina Sharma
It was somewhat challenging to say the least. Information is sparse to say the least. Had me running around frantically without concrete answers wondering about the support. I reached out again and they responded dutifully to assist in acquiring the visa and leaving me with peace of mind!
iVisa part is good; but, CKGS provides a lousy service for the long-term regular tourist visa. This service needs to be improved hundred times so as to not frustrate the visa applicants like the millions who go around in circles and loops of utter disgust. Please DO ANYTHING !
There was some confusion on my application I followed the steps and made my payment yet there were items that did not filled out that required additional help from the help desk. I have yet to receive the e-mail where I am supposed to get password so I can log in to my application. The help desk were very nice and responsive
Super Convenient and quick. Slightly pricey, but happy with the service. If the service is cheaper by 30-35%, then these services would be unbeatable.
I got fast approval, but there was some confusion with my application. Lots of help was available to assist me.
More expensive than some other services but they have proven very quick and reliable for my past three visas to India.
The site is easy to navigate. The help people were fantastic. I would recommend this site to anyone. Kind regards.
Concered I would not get there but it was ok.I did end up passing through immigration.
This was a last minute decision to go to India and these people did a great job getting me the visa they email me everyday with an update on what they were doing. That was the best service I have ever received from anyone you have never met. Thank you so much
Everything went well.........had a little problem with a chat conversation I had........but all worked out in the end. Very professional. Douglas
Overall, this is an excellent service. iVisa was particularly good in following up after my original web submission. My one reservation is that some of that interaction could have been avoided if the web interface were more flexible (allow one to go back and change / verify previously entered information before the submission).
I hope better prices in the future. In meantime this is the best price/ service I found. Very quickly!!
The website needs improvement. It wasn't easy to add the required information to the application after you saved it. I was only able to add information via email.
