Extremely efficient! Online application was simple and the communication process throughout was top notch! Absolutely recommend!
Excellent communication. Fairly straightforward procedures. Didn't try to upsale me too much.
Diane and Ian were great. Ian was very patient. Not a fan of the website/app. I found it very difficult to navigate and quite stressful, and needed additional support to get through the process
Easy to walk through the process. Also you kept some important data that did not have to be re-entered.
Site was easy to use, easy to upload pictures of passport and id
IVisa saved my butt! I’m new to international travel and didn’t realize I needed a visa! We got paperwork in about 20 min!
I’ve heard a few negative experiences about them but to me everything was the opposite. I’m glad I found this app to resolve my very stressful problem. I chose the quickest solution although it’s quite expensive. Thank you very much!!
It was fast and easy. I got the approval within an hour.
Adding pictures was a little tricky and I have only received verification for myself abd bI Ed to research why my wife’s verification was not also showing as I put in all the info and paid for her as well.
The Australia visa was mostly good. I did have trouble with scanning the passport and finding the chip. I got caught in a cycle of scanning the passport after trying to find the chip. Otherwise it went smoothly.
So much easier with your mobile than trying to do it on my big desktop.
Had a hard time getting my passport to scan. Tried many times. Other than that it was very easy to follow.
I needed a visa for Australia and NewZealand , your was much easier
I had an urgent situation in order to make our flight on time in just a couple hours, and our visas were processed in record time.
Applying for the visa was seamless. The government website is terrible. Only complaint is that it seems a bit overpriced.
Efficient way to complete paperwork and receive prompt response regarding travel authority.
I originally tried to obtain a visa using the NZ visa app but could not determine if it would apply to my arrival on a Cunard ship.
It was an easy application to follow and the process was quick
I could actually use my IPhone to fill out the questions. Even figured out my photo.
Easy to understand instructions, very easy options on submitting headshot, and quick turnaround!
I started visa applications on other websites -a nightmare- Ivisa is usable
Fairly easy to use. Liked the availability of the chat option. Good experience.
Really effective communication throughout, immediate notifications and speedy updates. As soon as ivisa said it was approved, it appeared in the NZETA app too.
I wasn't told by my travel agent that I needed a visa. I was unable to board- I contacted iVisa and within 72 hours I received my Visa. { was able to go on my vacay only losing 3 days
The speed of the delivery! It costs a lot for speedy delivery but if you screw up and didn't realize you need it until 24 hrs before departure it is a lifesaver!
Efficient service and most importantly delivers. The team is responsive to queries. I am impressed by the 24hr turnaround on an application that takes at least 72hrs if done by myself.
Approval in less than 15 minutes. Got me out of a jam. Thank you.
This site is good with clear instructions however I would recommend that someone well skilled in computer form filling should be assisting
I’m not computer literate, so I hired someone to help me. He said it was easy!
It was so easy to complete. The price was a bit of a shocker though.
It was fairly easy to use in comparison to some of the other sites
Visa application was somewhat frustrating. Getting the self portrait was time consuming.
Easy instructions to follow. Constant updates, and completed in a timely, courteous manner.
This has been one of the best experiences that my husband and I have had with an online service. The folks we encountered with were wonderful, experienced and caring. Posting my husband’s photo through the system was very frustrating yet these folks were very assuring that every thing would be alright. They kept in touch with us along the way until the process was successful. Hurray to these folks including Yasira, Support Specialist
I found the application and instructions for applying to get my New Zealand visa easy and quick.
I found it a bit sneaky, b/c I thought I was accessing the gov't of NZ site. Also, not a lot of assurance as I carelessly typed in my vitals and my passport number and a photo of myself! In retrospect, I'm not sure WHAT I was thinking. Also, the additional charges brought the cost of THIS visa to almost double what my business colleagues got through the gov't site. When I took the photo, there were no guidelines (no sidebar came up) about how to take the photo, so I had to do this all again. No explanation of the fact that it's an e-visa (OK - maybe that should've been obvious!), so I'm only taking your word for it that there will be a linked document when I get to the airport! There better be!! So, yes, all this is MY bad, but I think there's a LOT you could do to make the experience more... reassuring? Remember, people are only gonna do this maybe ONCE in there lifetime, so no amount of explanation can be too much! Thx for the opportunity to vent!
Fast but need to work on making the process where you can do it all without having to go back and forth to see information needed. Site was always shutting off and I would have to renter it. But over all very good my biggest issue is that it requires me to give a travel date and I can’t be certain if I can get a ticket yet so I don’t know if that date of travel will match yet
I had prompt one email customer service and obtained visa within 4 days.
Super easy and fast. I thought it would be hard and take a while and I was completely wrong.
Oh, hey it was a great experience. I so appreciate the ease with which we're able to handle such things these days. The one knock I have (and look, I may have overlooked this), but I didn't realize I needed to upload a photo. No problem, just took a selfie - but I was also working on my fiancée's visa application and had to interrupt her at work. That's fine too, but I paid for the expedite and it wasn't obvious she was going to be able to send me a photo right away. Aside from that minor "heads-up, applicant" type of thing, GREAT experience.
The app was not is to use. Could not access what needed at the time. No place to put in password when entering app. always goes to send a code to email which is not on my phone. Maybe I am just too old for all this technology. Thanks for providing this. Maybe next time I will do better.
This website was extremely easy to use, and in a few simple steps the application was completed. I would highly recommend IVISA
They treat you with respect, are happy and go above and beyond to help.
Very swift, efficient service that was accessible and easy to navigate. Updated constantly regarding the processing of the visa application, extremely helpful. The visa was delivered in two days, from the submission of the application.
No mention of IVL. Still dont know if this has been purchased.
The instructions were clear making it easy to use. The app guided you through the steps, and it was completed quickly. Be sure to use a device with easy access to a camera. You need to take pictures so using a laptop would be awkward.
Application form quick and easy to fill out. Almost immediate feedback on the process mucho appreciated
I was expecting to have problems applying online for my visas. Surprise! It was a snap.
I was able to the visa without any help, this was very easy.
All very efficient but had trouble downloading the visa as it was not displayed in my account although this was put right by one of your operatives sending me a separate link.
