Rita provided excellent service. I couldn't have completed my application without her help.
No queueing to begin process. Clarified process and worked with us. Good & timely feedback on processing progress. We were advised of need for eta visa at the last minute & your service alleviated our concerns.
The ease of navigation of the site. The immediate response, A comfortable feeling of being in trusted hands.
It's more complicated now to travel to UK because sadly you are not in the EU anymore. My country (Switzerland) is a good friend of UK but is treated like any 3. World Country as fare as i understand. Whatsowever, i had no problem to fullfill your questions and looking forward to visit UK (my first visit to London was in 1972)
It was a bit hard to take my own picture. My arm seems to be a bit short :-)
Very friendly and helpful agents behind the chat box. My questions were not only answered, but they automatically adjusted my application for me to make the process easier and smoother for me. I also noticed that the agents were cooperating together to help me. I believe that 3 different agents chatted with me throughout the application process.
Experience was easy although I feel the charges are a bit exorbitant
So helpful for me. I don’t know much about the internet, so really appreciated the help.
Format allows for non-techies to work their way through the process without having to continually start over!
It was really easy to fill no issues at all got back immediately if things needed to be resent.Was an absolute breeze
Sara , was quite pleasant when she was helping me out redo a few things for my ETA
Improvement of the scanning process is needed as I tried several attempts at providing both a saved file in addition to a real-time scan and, each time, it did not go through.
I would definitely recommend using this tool as you have to now obtain a visa for the UK. I found the second section (passport and pic) really arduous.
The initial forms were tedious and stressful. Because of sudden requirement for a visa i lost $809.00 tt on an eta and $154us on an incomplete form. Thats a terrible experience.
It was helpful, I had a little trouble with the photos, but finally got it
Not great. One can’t use å, ä, ö. All those are in my name or address!
It was a bit difficulté in the begining but with the help of everything one it was easy Thank you
Fairly easy,but as i have an older phone...I had a problem scanning passport.I required help.Overall satisfaction.Thank you for efficient reply.
Expensive. When I went to follow up, I got a Bad Message notification. WTF!!!
Straightforward, simple, multiple options for uploading files and accurate eta documents delivery
Very clear instructions and responses to questions and completing the visa requirements.
Oly problem was filling in jobtitles as I am retired but have 2 extra jobs
The site was easy to us the explanations were good and there were helpful videos to aid the process.
It is ok.for foreigners a bit difficult to do.Lucky I had an UK National to assist me.
Easy to fill out application. Clarity in instructions. Constant updating of progress. Quick turnaround time in getting my documents.
Easy to apply, not too pricey and fast processing. Should be aware that you need a copy of your passport and a photo w certain specifications before starting the application process
We didn't know until the last minute that we needed a visa to enter England on our cruise that leaves in 3 days. Ivisa made it very easy to apply and kept us updated on the process. We got our visa in less than 24 hours. Judy Fraser
Easy to fill all the requirements. The response was delivered in 24h as they said. No stress involved. Thank you
The costs are very high compared to a friend who also arranged this document.
It is very easy to fill in the form and get it.
I think you should have first provided a list of things the participant needs to have available before starting to fill in the application - a photo or scan of the passport, a portrait, etc. Hope this is helpful.
The app process was fine but struggled getting it to accept passport photos. Many attempts also using additional light
You care about people.Thank you so very much.It was very easy process. Thanks again.
This was absolutely amazing service with a very efficient team! What impressed me most was that they constantly followed up and gave feedback regarding the process. They made a difficult and sometimes intimidating process smooth and stress free, thanks to the whole team!
Excellent customer service. Non-stop e-mail to help me from start to finish. I am not good in computer and following instructions, but I was assisted thoroughly. Outstanding service. Kudos to you IVisa.
Not good updates on our visa applications. Also iVisa did not help me realise that I did not need an iVisa in my case because of my British citizenship and having a valid UK passport
I need help on website and the chat rep was very helpful. Made it super easy to complete application. Thank you Jean!!
The process was straightforward and simple. The execution was professional. I was informed every step of the process and the visa was delivered on time, as promised.
I appreciate that Ivisa give very swift responses and requests, so there is no wondering what is happening. Very helpful. I really appreciate that I know where my application is up to, and approximately when to expect receipt of it. Staff are very polite and the process has been made customer freindly.When something is still required, there is a very prompt response.
Easy and intuitive to fill in forms on line and processed quickly
All good , I especially appreciated the easy upload of docs. The cost a bit high Ciao
It was very easy to work on line and upload scanned passports. I received the approval in less than a day. What I did not like was the policy that if my application would be not accepted I could lose all the money paid, so I added an additional payment to guarantee I could be refunded. I thought it to be unfair that they might not refund me.
Very quick to respond and assist when I did not upload the correct picture the first time. I thought the process would take longer. Thank you.
Useful and efficient! It took only 24h to get my online visa!
The process is totally automative and intuitive When there was a problem with my application I have been contacted by a human support staff
Never thought I could do anything on my phone but it was easy. You gave very clear instructions and when I made a mistake, it was easy to fix.
I received a mail and was allowed to send all due info via mail... So thankful for that since I could not upload it in the App. Many thanks again for your precious help
It is not so easy to travel to the UK like before
Easy to follow, and helpful. I was hesitant at first as this was the first time I was applying for the Visa. However the procedure was very well explained and the system very user friendly.
I received all the information I needed clearly and easy to follow.
