this was so easy, quick and simple to do, I thought there was a problem at one point but, customer service quickly answered my question and all was fine after.
The process was fairly easy, I just had a problem scanning the passports.
My credit card which is fine, was rejected for some reason and I did not like having to share my debit card.
The process was simple and straightforward. The only issue I had was with getting a good enough personal picture for the travel document. I then than that, nice process.
User Friendly, having the ability to have a couple of options to upload information
Thé ETA for UK costs only 12€ pP according to the information on the official website of the government. With you I paid 100€ pP! That is way too expensive!
This whole thing has been very stressful for me as it asked for things that I was not familiar with doing. Also I have received my approval but nothing has been said for my significant other. Is she covered under my approval or do we have to go through the whole ordeal again for her? Started 3/12/2025. Clare Forrest Merwin
Waste of money when the visum could have cost 10 £ on the goverments web site.
I've been trying to get some I do not want to cancel my application I'm only interested in all of these additional charges and what they're for . assistance regarding 12 duplicate payments in the amount of $11.92 and a a temporary authorization in the amount of $1,343.04. I don't want to cancel my application so I am not asking for a refund for the $111.92 Application fee. I am only interested in removing these additional charges.
I had to shoot multiple photos of my passport until your software was satisfied. really a pain.
Easy to follow instructions, prompt communications on additional items needed to process application, quick results
Compared to similar systems, declarations, registrations with ID cards, photos, etc., online, iVISA was incredibly clear and easy to understand, and pleasantly friendly. The responses came very quickly and efficiently. I also had no trouble navigating the technical side of things. I'm very satisfied.
The process was east and straight forward. I chose the four hour option and it came within the hour. I wish I would’ve used the 24 hour period to save money, but I didn’t want to take the chance that it would come as quickly as mine did.
It was diffficult to have an accepted passport and photo upload; made at least 5 at attempts with each.
Took a long time - why not telle about photo's in the beginning
Short time after my application I change my mind, and would cancel it. But just about one hour after it was too late wrote iVisa. The company earned about 648 danish kroner more than it will cost if you had use the british gov.uk link. (my foul that I used iVisa)
Totally had no idea what to expect. Scanning passport photo was complicated, taking photo of self and loading was difficult. You must keep in mind some customers are seniors. The price for processing totally out of order. I was told he would cost $10.
Every instruction was easy to follow. Quick process despite length of time to answer each instruction.
It was easy, and it’s nice that you Can maks visas for your fellow travelers.
Object to paying for a visa when I was born in England. Very hard to complete for seniors where so much uploading needed to be done - not a happy experience
It seems there are 2 rates for the visa, our cost is about US$ 120 per person. Others told me that the visa costs much lower. Why do we pay a higher rate?
You kept me up to date on the progress of my application and I was pleased to get it so quickly
It was simple enough even for an old man. and the response came almost immediately. Excellent
It was a pretty easy process. I had to break it up, however, because I didn't realize that I needed the passport(s) as well as separate pictures. Otherwise, it was smooth.
Congratulations ! Clarity to apply and quick response achieve excellent service! Thank you Alejandro J Rodriguez
I was unaware I was dealing with a third party. The difference between $12 and $112 was a surprise but I went along with it as I was already so far along with getting it accomplished, I didn't want to mess it up. Rita with whom I spoke later was a wonderful customer service person who clarified the matter for me.
Had to get new phone because my Android was on operating 7.0 . Failed 1st attempt because i took picture with glasses on. Lots of steps, site finally approved.
It was stupidly expensive, but they’re required. The process was fairly straightforward, quick, and easy.
The process was fast, easy to understand and complete. Instructions were clear and corrections made quickly.
It is very difficult and confusing, for someone with minimal computer skills, i.e. seniors. and they do have a customer service chat, but no person to person help. All tole it took me 2 days. And I will have a new passport by the beginning of 2026, so ill have to go through this again.
Just the ease of filling out the forms. I had to use both my phone and computer to supply a picture, but that was not too difficult.
When at first I did not succeed with my application, (3 times!) I felt the support was good. The video on how to take a selfie to meet the requirements (such as the ears being seen, etc) was excellent & clear. A stress-free experience in fact.
Was a little surprised at the processing fee since it was not mentioned anywhere beforehand. Pretty simple to do on app and a quick turnaround.
Too difficult for those of us who do not use computers regularly.
My photo was rejected but I received daily emails reminding me to complete the application. This made it easier for me to complete it after getting a new photo done.
Having the help of friends who are more computer savvy than myself. Negotiating the process would have been very difficult for me. My computer skills are limited but most of my friends age group would have difficulty navigating the process as there are many steps and it required uploading photographs. It is a very good website but not user friendly to elderly persons.
Good control of sended photos, a bit triggy but at the end it worked nearly perfect.
It was a great experience but I ended up paying for this visa twice which I felt was unfair as I only paid it in December. I believe there should be a way to roll over the visa to the new passport. Other than costing me 187.00 x 2 the service was fast and efficient.
It was easy to understand and use. It also worked straight away without needing to load photos multiple times.
12€ ETA with 90€ charge for 24 hour delivery (longest time of delivery) is just crazy
This visa process seemed to be difficult until I touched the keyboard, within a brief time I was done with payment and everything. Less than 2 hours, the approval came through and I was stunned by how quickly it was processed and approved. Great job
I have realised you have seriously over charged me for the visa
Great instructions. Easy to follow. Options of using phone camera or photos for input. Excellent notification of how application is progressing. Very speedy completion.
Norwegian was not an option and I misunderstood something in the start that cost me approximately 90 £. But the rest was an easy way to fill in ths application
Your swift responses, simplified directives, and immediate fulfillment are very important to me.
All worked well except for the fussy passport upload which took at least 7 attempts.
Well structured and the customer is guided easily thru the registration process. Useful feedback
An ETA was supposed to cost me 10 pounds. Instead I was charged 109 pounds.
I had some small troubles but nothing worth mentioning, just that another bit of bureaucracy is added to travelling in Europe
Multiple photos had to be taken, very time consuming. Price was too high, considering I won’t be leaving the airport, just transferring planes.
