It was an easy process, unlike other visas that I had to apply for that are more expensive and generally need an immigration lawyer for
Hello.. Very quickly to Receive the document.. Easy to do and good connexion Wich the personnel. Friendly Ray
IVisa made obtaining the visa quick and easy. Very impressed with their service.
Navigating through the system Is self explanatory. But Not all Ex-Malaysian living here, is aware of this Mandatory procedure. It is only good, if we are going for a holiday, What if theres ab Emergency ?
The only difficulty I had was when I tried to use the link provided by my travel agent. It may have been an older version bit was very clunky. Using the Malaysian Govt website was relatively straight forward.
The process was very quick and we got an extremely quick reply on Whatsapp.
Although it is all online which increase the efficiency but even better is someone is always there to chat and solve the issues. That is a big consolation otherwise sometimes we just keep talking to the computer with no resolution
Your prompt response to customer concerns and willingness to help address issues
Very professional, prompt & service oriented team. Upload file feature is simplified & easy to manage. They have also provided email option & Whatsapp communication which is very helpful. I will definitely use the services of iVisa again when I need to travel to the countries supported by them. Areas for improvement: Lot of to & fro in requirement of documents. It would help if all relevant documents are requested in the first instance.
It was a very good experience. Applying Visa for any destination through Ivisa is so much convenient. Supportive stuff is always available to help out or for guidance whenever required.
Very good to people want travel used i visa service to get visa,very support and friendly
Iβve had a great experience doing the whole process to get my tourist visa. Customer service was pretty good since they were trying to keep in touch if any document was missing for my application.
Our opinion about the service they provide us is more than satisfactory, we have made more than 5 requests for tickets in the Southeast Asian countries, and all deliveries were fulfilled. Of course, one must take care of what is requested, send additional documents via email, for example a scan of your dull passport photo, with the aim of giving you complete information and providing administrative management to facilitate the presentation to immigration to the country that corresponds.
The customer service of iVisa is very helpful, they replied to my emails in few minutes. I received my eVisa within 24hours after I completed my application. Highly recommended.
I was a bit skeptical after reading some bad reviews about you on Facebook but you've successfully completed my order so I'm giving you 5 stars. I will recommend to others too.
A super excellent service beyond words can describe. Highly recommended. Thanks to all your staffs for their dedicated service.
Service levels were not met for which fee was paid. In the end when I finally received a response on 16th instead of 9th February I was sent a customs form instead of a visit eVisa. If the service was not possible to be executed in one day why was fee charged for one day service? Also no explanation if customs form can be used as a visit visa granting access to Malaysia.
Very good experience overall. My suggestion is to make the online applications more user friendly for sending clear information at one instance.
Applied for visa almost 14 days ago and I was chasing my application and got the visa at last moment. I was so worried if I could not get the visa at the time, I could loose a very important business meeting. iVisa team did a fantastic job.well done and thank you.
You promised Malaysian visa within 6 business days but it came after 2 months and I was the one who had to contact embassy to get it processed. Your agents did not help even a single bit and gave a robotic response, it is not in our control as it's dependent on the government. Absolutely zero empathy and shown no interest to even try to help. You're the most unprofessional set of people I've come across in the field of customer service. I'm not sure why I paid you so much when I had to do everything on my own.
Thank you very mush more powers i will surely back to u as long as i need visa again thanks alot
After seeing company in this business 10 hours choose this for my brother and nephew Malaysia visit visa but it turn out to be one of the nightmare decision I ever made. For 36 hours they keep on asking the documents via email which I sent them ASAP and then they ask another. One ask series of documents and once you send all, another will mail you to send the same documents. I never saw such a unprofessional & unorganised service provider. Their chat service is fake and number they have is also not useful. PLESE PLEASE DO NOT EVER USE THIS SERVICE AS YOU WILL GOT SO MUCH STRESS ONCE YOU SAW AND EXPERIENCE THEIR SERVICE.
Better to give list of documents required before we pay up the fees . Overall it is good experience and quick clarification to our emails. I really appreciate the sincere professional support extended by you
Getting my Malaysian visa was very stressful, but thanks to iVisa I was able to follow their easy steps to apply for my Malaysian visa and they processed it within 12 hours and got me my visa. I highly recommend them to anyone who wants to apply for visas.
Really good services and hope you will keep it same in future .all the best and good luck
They are brilliant agency. I have my visa in 2days super rush. They communicated well and worked effectively. I definitely recommend using this service.
Thank you, but my picture background colour changed to white from blue, that is not ok
Fast response and hassle free, the photo used is aligned to my country standard, Good job!
The photo was rejected by our Immigration Department. Despite being promised a revision to be made on my photo, non was done.
The photo did not meet the guideline for Employment visa for Malaysia which is supposed to be a cloud blue background and less than 20kb. I sent an email and was waiting for a response and have not got it yet for most than 6 hours. The whole idea to do it online is to avoid such delays.
Quick and easy. And any errors they edit accordingly. Within the same day too. Great service.
There is a very helpful team for us to submit the passport for renew our document. Choose them you will not regret. Thank you very much team especially Jose and Hanz !
The photo cannot use at all Ask me use for what but didnβt check what the website requested
Malaysia passport photo requires the person to wear black. It did not indicate in your service. Unfortunately we need a retake. We wish we knew beforehand.
PHOTO CANNOT FIXED WHEN UPLOAD TO GOVERMENT PORTAL FOR RENEWAL PASSPORT. WASTE MONEY
The process was quick and painless and the response time was incredibly fast. Great customer support and very efficient service. Highly recommended.
The iVisa team is dedicated and helpful. Very helpful and co-operative in seeking information and ease of providing the details.
Totally seamless issuance of VISA, a very responsive team for queries and brilliant customer support.
Easy process! Only thing, applicants need to ensure the scanning of documents is perfect. Then it's easy for both the parties.
An excellent experience. I never knew getting an e visa was so convenient. Thankyou.
Itβs been an easiest way to avail visa. Not much hassle and prompt response for any queries.
A great upgrade to the brick and mortar mechanism of applying for Malaysia visa that i'm used to. Staff were responsive and the visa was processed within one day (would have taken 5 days before and needed 2 visits to the visa office) Price is comparable as well. The document requirements can be made more clear, as I needed to email additional documents upon request Overall a better experience for me
Received late applied for 1 hr issuing visa Received almost after 6 hrs.
Quick response with exact details. Appreciate the time driven results. Highly satisfied
Thank you - had you told about the tickets earlier we could have avoided the tension and processed the visa peacefully. However thank you for the call and that made all the difference- thank you for the Support and good job
Used them for my Malaysian e-Visa.Very professional. Love the service. Would definitely recommend and use them again.
Service is a little confused, though prompt replies but were not asking the requirements in a claer way. Took 5 days not 24 hours
No words about your service, very excellent service, I here about your site from #WorldTourandlife YouTube channel, I want to give thanks to WorldTourandlife and you toooππππππππ
I got my Malaysian Visa less than 5 hours. I have used their services before and because of their timely issuance I applied through them again. I was even more impressed by their services this time around. I highly recommend using this agency if you want your visa issued quickly and professionally.
Need to improve the organization, because repeating asking the same documents from the client, made people stress, and once the client submit the relevant documents, seems the staff should follow up.
