Great service, customer service great!! Due some circumstances my visa did not arrive in the 6 days as mentioned but very soon after (customer service informed me all times and very were very helpful all time)
I paid extra for 2 day turnaround. I got the visa in 6 days but there was a weekend in there where nothing was being processed by the country's immigration office. Other than not keeping the turnaround time, they did a good job.
Ivisa nearly ruined my trip. To start you requested my hotel booking information which I kindly gave u never submitted my visa was delayed and rejected because u failed to upload the proper documents if it wasn't for me directly contacting immigration my visa would not have arrived. I also recieved my visa directly from immigration 4 hours before I was to leave for the airport. And only after I emailed you that I recieved did u guys finally say my visa was completed many hours after it was actually completed you guys waste time and are not professional at all. Money better spent anywhere else I will never book a visa through you guys again. If your in any kind of time restraint this is a sure way to ruin everything.
I wish I would have had more updates when my visa was in processing and got delayed. I still feel that I should have gotten at least a partial refund for the extended delays.
great service chat which helped me a lot during my questions. i got visa after 2 days of call
Thank you very much for ivisa.com team for your profational work this is my chose for my next travel good job Thank You Again
Very convenient way to apply for VISA just as applying to any developed nations. I am proud of the improvements Uganda has made in the Visa process. You kept me updated so I knew where in the approval loop the Visa is. The results came exactly on the expected time frame. Thank you for this service. It will speed the processing at the point of entry.
My husband has been on many trip over the years that have requires visas. He kept telling me the horror stories and rushing me to get it done well enough in advance....Well, I applied yesterday and today my visa came through. The process was easy and quick.
Im very happy for Ugandans e -visas ,its was amazing process with u people .im so glad thanks 🥰🥰🥰
Before choosing iVisa I decided to look at their reviews on Trustpilot and other sites, which were great. However, my experience was not the same. I applied for a visa to Uganda and it took more than the 7 working days stated on their website to be processed. They sent me a delay notice within 4 days of application, apologising for the delay with reasons that there was a traffic of applications on the part of the government which was beyond their control, that they were doing their best and will send it to me as soon as they receive it. Though they responded to my emails promptly, I feared I will miss my trip. Additionally, I was not happy that I did not see a statement regarding such extraordinary delays on their website. My visa was sent to me in just 3 days to departure. I was glad I received it, but the anxiety the delay caused me was enormous.
Impressive ,very encouraging, i would like to know what is happening with my Kenya visa request.
Your customer care is one of the Best i have come across with, one other things is, i think it will be more preferable to list the countries visa requirements on the website so that customers will read and get the requirements ready before applying.
Very easy and straightforward to use. Very modern and uncomplicated. No more time wasted going back and forth to the embassy! :)
Ivisa is the best ivisa is number one trusted. Thank you guys. Ehota
Good information and feedback i will use it again in other ocasion Br Kenneth Stenberg
Please go for the immigration.go.ug if you want to process it directly, faster and cost-efficiently. I applied on 2nd January and got it approved on 16th January. I sensed bureaucratic delay at the processing of the application. I tried calling the contact number many times but never got any response.
Everything was ok! iVisa adviced me and my wife, that our fotos were not really good and we must send new one. So we hope now, that the Visas for Uganda will be made out soon.
Fast, straightforward, and easy. Exactly what I was looking for a visa processing company! Definitely going to use again!
Soo good! And easy to get in touch with them if you have any questions, highly recommend!
The easiest way to obtain a visa for Uganda. Simple, straightforward and efficient online. Great improvement to earlier years!!
Wow. Thank you ivisa! I was so nervous I waited too long to get a Visa for my trip. My friend told me of ivisa. I was scared to trust them at first but at that point I'd paid too much to miss my trip! I got my visa emailed to me in 2 blessed day! Thank you Lord for Ivisa!
It was easy and quick I k ow you had some traffic delays but when I high lighted that I was leaving this Sunday - I had emails returned straight away to explain
Your promptness to concerns raised, your kind words and assistance even online is simply great
The required documents for the application (photos etc) were not listed before payment had to be done. Which meant that I was "caught" as a customer without knowing "what I bought". Unfair. It took too long to get the Visa as compared to the conditions presented before payment (holidays?)
We needed to obtain visas for this our fourth trip to Uganda where our daughter and her family live. My wife volunteered to submit our visa applications this time but didn’t recognize she was on the iVisa web site. The application process was essentially the same as applying on the Uganda.gov web site but the added cost was >$70. There were no value added services just a higher cost. Too bad we failed to recognize we were on a sponsored web site rather than the Uganda government site. We’ll look closer next time.
You did a excellent job of obtaining the Uganda/East Africa Visa. Very Professional
Very quick, efficient and responsive every time. This is the 3rd time I use iVisa and I have had only good service.
Was told 6 days, had it in 4!!! Easy enough that anyone who has their paperwork and can read can do. Unlike most government forms, actually makes sense.
It was very excellent I was a little worry bit all goes well
Good service. Delay in replying to emails with a 2/3 days delay in getting a reply but delivered the visa before the travel date
Wonderful performance. I got a visa in the comfort of my home without any issues.
I appreciate very much the assistance along the process. I would like to know the complete list of countries that can grant E-Visa through your service. Thank you to all of you. You are doing a great job.
doing this online is an enormous time saver. the regular updates were perfect and the interface was very user friendly! THANK YOU
The fact remains that your company falsely led me to believe that it is easier to use your service in obtaining a Visa. Needless to say, I embarked on my trip to Uganda without a Visa and to my surprise, on landing it took me literally 2 minutes to obtain a Visa on arrival. When you cannot deliver as promised, it is easy to blame the government department. One thing I know for sure, I will never ever use your services again. You took my money and still have the audacity of sending me the confirmation letter after I have returned from my trip. There is also no mention of a refund.
Hi You didn't get the Visa before my travelling or arriving in Uganda, as a result, I paid $50.00 USD and wasted one hour in Uganda airport, the officers checked and confirmed that no visa application was submitted from your side, I am not happy at all of your service. Mechel Eskarous
It eas easy and clear! The first feed back for docs infos was a little longer, but ok!
Honestly this service seems like a scam. You pay and then they invent delay after delay - a document missing here, a "sorry we are really very busy" there. You have to contact them, they never proactively give you information. I never did get my visa and had to go another route when it became clear they were scamming me. Avoid.
Exultant communication during this process. Thank. I have though not yet received my Visa if you would please advise, is there anything that I might due. My travel date is November 12. Blessings, and thank you.
I struggled to obtain my visa after several requests for help, as follows: 1. I submitted my application on Monday , 27th October where I clearly indicated that I had to leave SA on 03 November to attend a conference in Uganda. 2. I bought all flight tickets for the 3rd November , which I sent to you. 3. I could not load my itinerary,invitation letters and copy of my passports until you requested me to send them by email that I did on Wednesday , 29th October 2019. 4. After I sent my documents I received emails from different practitioners who were handling my case and asking for the same information that I had already sent and had to send it again and again. 5. On Thursday and Friday I received assuring emails that the matter was pending government approval but should be able to travel on the 3rd November. 6. On the 2nd November , just a day before my departure there was no direction from you of what I should do after I did not receive the Visa as promised. 7. Through advice from the World Bank who invited me to the Conference I left South Africa without a Visa and had to travel in the most discomforting and stressful situation. 8. On arrival at Entebbe Airport, Uganda I had to stand in the long queues for hours to apply for the new iVisa. Fortunately, I was granted the Visa at the airport and they did not charge for it again. They made it clear to me that their fee on line is U$50 and the extra that I have paid for you for your service I did not get its benefit. 9. In view of the above I wish to register my strongest complaint of your service. I believe i do deserve a refund of the extra that I paid for your service that I did not enjoy. I trust you will consider my request favorably.
Very helpful! I’m not very good with computers so this was very helpful in organizing everything I needed to get the visa! This is my first mission trip to Africa and with the many things to take care of they helped to make sure I had all the right documents and details before submitting it. Thank you and many blessings!
I would give five stars except for the fact that the system was down for a full day on a Friday and there were technical difficulties with one of the agents during an online chat while I was getting assistance. Very stressful because it was six days until my travel dates. However, the agents were were very courteous and helpful. And the iVisa website was pretty easy to use (the official Ugandan visa website is terrible and difficult to use ). One suggestion: In the instructions it would be good to clarify that you need an extremely detailed itinerary for submission. For anyone traveling for more than a couple weeks the level of detail required for the visa is nearly impossible.
The visa only arrived after I've been in the Country for 3 days!
Applied for my visa to Uganda and had it in just a few weeks. Process was easy and pricing fair. Would definitely use iVisa again in the future.
on line help was easy to contact and East Africa visa was completed early.
I would have given all stars but I can not know from what date to what date is my Visa valid?As I can not easily tell from "the scan".Much as it says 45 days but from what date to what date and when is it valid?
Good market is good people. Understanding and tolerance is key to partnership.
Always quick and efficient. I like the steady updates received without me needing to check the status online.
Quick easy and good communication. Helped us feel more prepared for our trip !
The 2 days visa that was supposed to be sent to my mail never came till I got to uganda and had help through immigration, if I knew it was visa on arrival I wouldn’t have wasted my 151 dollars
The site was easy to use, the only issue is for someone who does not have email on their phone when they have to take photos and upload or someone who doesn't have the equipment to scan and upload. Took a few days to figure all of that out. Thank you for the iVisa.
