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Bootstrapped, borderless, and booming: iVisa emerges as a travel tech leader

Filling out a customs declaration at the border
Photo — Rebekah Roy / Unsplash

Key points

  • iVisa recorded 526% revenue growth from 2021 to 2024 and earned spots on the Deloitte Technology Fast 500 and the Inc. 5000, without raising outside funding.
  • The company supports 140+ travel documents in 14+ languages for travelers from more than 200 nationalities.
  • Its assistant Vee uses AI to help complete applications, but every order is reviewed by a human expert before submission.
  • iVisa is moving from reactive visa help toward predictive tools that anticipate policy changes such as ETIAS.
  • New offerings include iVisa+, a subscription for frequent travelers.

From fixing one broken form to offering 140+ visas and travel documents

In 2013, Argentina introduced an eVisa requirement for American travelers. Co-founder Sergio Merino recalled that “the process was confusing, buggy, and impossible to navigate.” That frustration led David Perez and Sergio to build iVisa as an alternative to cumbersome government websites.

Since 2013, the company has grown considerably. It now processes millions of applications a year for travelers from more than 200 nationalities, and posted 526% revenue growth between 2021 and 2024 — the three-year growth rate published in Deloitte’s Technology Fast 500, where iVisa placed #155. iVisa reached that scale entirely through bootstrap funding, with no external investment.

The platform supports 140+ document types in 14+ languages and processes tens of thousands of applications each week. In 2025, filmmaker Michael Angelo Zervos chose iVisa to secure documents for his Guinness World Record attempt to visit every country in 499 days. The team delivered 70+ visas and travel documents, some processed in under 24 hours.

CEO David Perez reflected: “It was the most extreme test of our system so far. And we passed. Governments set the rules; our job is to make them work for the traveler, because most people don’t want to spend their Saturday decoding a government form.”

How one mission drives award-winning growth

Recognition on the Deloitte Technology Fast 500 (ranking #155) and the Inc. 5000 reflects iVisa’s approach to turning international paperwork into quick, accessible applications.

The Deloitte Fast 500 highlights companies solving complex challenges through technology while maintaining rapid growth. For iVisa, that means converting complicated international documentation into a process a traveler can complete in minutes, across devices and languages.

The Inc. 5000 recognizes sustainable growth. The 2021 to 2024 performance points to iVisa’s ability to address problems that government portals left unsolved, including a smoother user experience, rejection prevention, and real-time human support.

Sergio Merino said: “You don’t grow like that unless you’re solving real problems. For us, growth is just the side effect of getting it right for each traveler, and our 99% approval rate reflects that.”

Building the future of travel: a human-first approach to AI

Part of iVisa’s success comes from a commitment to simplicity through Vee, a travel assistant that helps travelers complete applications rather than just answering support questions.

Sergio explained: “Technology should make the world feel smaller and easier to access, not more complicated. Vee helps bridge cultural and geographical divides.”

Vee’s capabilities include:

  • Asking follow-up questions and identifying missing details
  • Flagging common mistakes and correcting uploaded photos
  • Localizing applications for different regions and languages

The platform uses several AI-driven tools:

  • AI validation: Instantly checks passport photos and documents to help prevent automatic rejections
  • Chatbot guidance: Walks users through applications conversationally
  • Natural-language processing: Provides real-time support in 14+ languages
  • Live monitoring: Notifies customers of status updates and tracks policy changes
  • Smart queuing: Submits applications at optimal times
  • Human verification: Every AI-processed application is reviewed by an expert before submission

Sergio emphasized: “Vee is powered by AI, but all orders are always reviewed by our experts before submission. You get the best of both worlds: speed and accuracy.”

David added: “The technology handles volume and complexity, while the people make sure every submission is right. This balance is what allowed us to scale our operations as quickly as we have.”

For example, Patrick from Switzerland applied for a UK ETA before his 62nd wedding anniversary trip. The system flagged his passport photo for lighting and size issues, suggested corrections, adjusted the formatting, and helped ensure a successful submission.

From reactive to predictive mobility

iVisa is shifting from processing applications reactively toward anticipating regulatory changes and visa trends, using machine learning and aggregated data.

The company prepares for new government systems such as ETIAS ahead of their rollout.

iVisa+, a subscription service, bundles unlimited applications, faster service, and no iVisa processing fees for frequent travelers.

David shared the company’s aspiration: “We want the visa application process to feel easier than booking a flight. That’s the bar.”

Powering peace of mind in a changing world

iVisa focuses on simplifying the harder parts of travel documentation while showing a genuine commitment to improvement. The Deloitte Fast 500 and Inc. recognition validate the business model and acknowledge the global team building accessible travel technology without external funding.

Sergio concluded: “We’re not just changing how people get visas. We’re changing how they experience travel. When people think of iVisa, we want them to think of peace of mind powered by technology.”

Written by Ra’eesah Manack, iVisa Senior Travel Reporter. Based in Botswana and South Africa, Ra’eesah specializes in travel content and cultural exploration.

Entry requirements and government systems change often. Use this article as general guidance and confirm the current rules with official government sources before you travel.

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