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Australia visa reviews

4.7out of 5 Β· 7,251 reviews
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  • Can not believe how quick it was looked at and done!! What a weight off your mind when that is done quickly. Brilliant service.
    Mrs CrossJune 6, 2019
  • Very quick and simple process to get Australia ETA - much easier than navigating the Australia immigration site!
    Jeremy SpencerJune 6, 2019
  • I don't think the service should be advertised as 2 hours if it's going to take longer than 2 hours. I almost missed my flight because of the delay. I also paid for 2 hour service. I don't feel I got what I paid for.
    EarlJune 5, 2019
  • I bought the visa and it came to me withing minutes. Good start. Arrived at the airport and there was no visa associated with the passport. This left us having to reapply etc. etc. We ultimately got a visa through a different route and made our way. I contacted customer (Kustomer) service who, after a number of back and forth emails, asked me to send proof of the other visa. Before I did this, however, I received an email from the quality manager who had looked into it himself and seen that the visa had been assigned to the wrong nationality. He took care of the problem as best as was possible and if I could rate him I would rate 5 stars.
    RussellJune 4, 2019
  • Simple application to fill in, easy to follow your way through, given chances to correct if you need.
    EdwardJune 3, 2019
  • I used iVisa in kuala lumpur with one hour to go. I couldnt board the flight to Sydney. I had overlooked getting an Australa visa due to a misunderstanding. Free wi-fi, my cellphone and credit card got me a speedy visa. Phew. This time I had plenty of time and used my laptop. Its great being able to check that you DO have the visa on the same website. A giid experience
    John Arthur GazeMay 30, 2019
  • This was the quickest and easiest VISA I have ever done. I do appreciate how easy you made it happen.
    Carolyn Glennon SledzikMay 30, 2019
  • 1 out of 4 applicants did not pass the approval process however I was not informed why and what I should do.
    Cass LeMay 29, 2019
  • Process went very well. The request for a passport screenshot should be included in the initial form, rather than sent later.
    Horacio PercossiMay 29, 2019
  • Instructions are pretty clear. Buttons are friendly to use. The waiting time is also short. Perfect!
    Miss RatanapornMay 28, 2019
  • I wasn’t sure if I could trust ivisa.com because I work in consumer protection. But they did a fantastic job getting my Australian visa. I would definitely recommend them!
    Bryce Nolan ClarkMay 27, 2019
  • I would certainly use iVisa again, so fast and efficient. No fuss. Thanks iVisa.
    Kathleen DayMay 27, 2019
  • Quick & Easy - it took about an hour to receive the visa!!
    Mustafa Sayed QayumiMay 25, 2019
  • I was most disheartened to realize I was swindled out of 30 dollars... I figured out how to apply for an ETA for$20... The process was just as fast as paying ivisa for a 2 he rush job
    A SchalkMay 22, 2019
  • It is such a quick and convenient way of processing! Thank you!
    Sangwon HwangMay 20, 2019
  • Pretty simple to follow and complete. Would recommend to UK passport holders.. worthwhile spending just a little money to simplify and speed up the process
    Paul Douglas TaylorMay 20, 2019
  • Great so fast, first class service. I will use ivisa again when needed
    Thomas BMay 18, 2019
  • Applied for super rush and it arrived about 1 hr and not the 30 mins
    Stephen MacMay 16, 2019
  • Amazing site. Got my visa in 30 min when I had forgotten I needed one for Sydney with flight ticket in hand.
    Rodolfo Cruz PlascenciaMay 12, 2019
  • Awesome! Fast, responsive and effective! Got my e-visa in 30 mins on the way to the airport and right at the counter electionicslly! Great service and very useful! Thanks KC LYNN VARGAS!!! 😊
    Monish SHARMAMay 12, 2019
  • Oh my gosh! It took less time for my ETA to process with IVISA than the 6 times I unsuccessfully attempted to complete the visa process on the Au.gov website. Huzzah!
    Karen Sue Bergkvist - FilippelliMay 9, 2019
  • My ETA for Australia got approved in about 36 hours. I think it should be instant but as far as iVisa is concerned, there support was prompt and immediate
    UBMay 9, 2019
  • Really, really helpful and the visa grant was almost immediate! Thank you so much for your service
    JASMINEMay 8, 2019
  • IChat was helpful. There should be a attachment area on the initial application letting you submit a photo of your passport.
    J Denise WellsMay 8, 2019
  • Very poor service and communication with iVisa. Waited for 1 month to receive my eVisa to Australia. I had to follow up directly everything myself and call the government to keep checking on my visa. Even when my visa was granted, I wasn't informed about it by iVisa team. DO NOT USE THIS COMPANY EVER!!! SCAM!!!
    AndyMay 8, 2019
  • Really easy to use, quick processing. It took 16 minutes to get my visa approved, not even using the express method.
    Christian RivardMay 7, 2019
  • Very efficient thank you so much. First time I have done this online and it was made very easy?
    Valerie Joan ClarkeMay 6, 2019
  • I had a very easy hassel free experience in getting my Australian Visa. I have used their service before and will use them again.
    Amit HalderMay 4, 2019
  • We paid $200 for expedited service. It didn't get expedited and the company lied about when we had submitted it, even though I have a time-stamped invoice. Came within a hair of missing my flight and had to rush with my two toddlers through the airport and beg staff to let us through.
    CustomerMay 2, 2019
  • applying for the VISA was really easy. However, downloading the VISA was a major head ache
    CK ChanMay 1, 2019
  • I applied on 29th April for two of us who were going to Australia on 1st May. We had our replies with plenty of time to spare before leaving.
    Elizabeth Mary EsmondApril 30, 2019
  • Stuck on an airport, receiving emails on delays in processing and missing flights for that reason
    PETER VINKEApril 30, 2019
  • Just a little unsure of the type of visa. I hope it is acceptable for entry into Australia
    ZAHNAApril 30, 2019
  • Excellent service. Had to organize a Visa 6 hours before the flight. Took a little bit longer than the 30 minutes stated but very pleased with the service
    Les thomasApril 29, 2019
  • The way to download the ETA is not immediately obvious. Better to show the download button without the need to extend the menu choice.
    But KwokApril 29, 2019
  • The website was saying I could get a Visa in 72 hours with extra charge and the Visa came one week after, one hour before the boarding of the plane. They have said I am not eligible for ETA and I got ETA from another agency in 20 minutes. No more words,.I am talking with my lawyers about a legal action,
    ALAIN MIRANDAApril 29, 2019
  • The error that was made was corrected immediately through online chat. We had a good experience.
    Minnie Shirala Rajkumari SydneyApril 25, 2019
  • Premium 2 hour service: Costs USD50, and supposed to take 2 hours. It doesn't. After 2hours 15minutes with the status not even changing, I tried to contact them. Of course there is no phone number to call with a real person. So online chat is the only option. Was told "it's in progress". I asked what does that mean, and when can I expect it. Didn't get a response. No apologies, no explanation. They finally sent an email after 3 hours saying " we are experiencing high volume of work so there is a delay". I received the visa within about 3 1/2 hours, but I'm quite sure only because I contacted them about it. It's either a 2 hour service they offer after taking your USD50, or it isn't. So definitely only a 1 star service because I didn't get what I paid for.
    John HarrisApril 24, 2019
  • Didn't receive an email confirmation, but after logging on to check Visa Status, everything appears to be in order. If however I am not allowed into the country I'm travelling to because of Visa issues, my 5 star review will change haha!
    CraigApril 24, 2019
  • I found iVisa easy to use and had my visa back as promised. I would recommend this company.
    Eileen DonoghueApril 22, 2019
  • I applied for two ETA's. Both arrived but were different in textual format and content. This is an unnecessary source of confusion.
    Theresa Antoinette PearsonApril 22, 2019
  • It was easy, and I got my ETA in 10 minutes at 2300. Great service.
    Kieran AldredApril 18, 2019
  • Impressed how quick the turnaround was. However, the download link did not work for me. Printed out the pdf instead.
    Kwok Yan Karen SoApril 17, 2019
  • It was really easy to get a hassle free electronic visa with speed!
    cheryl_JInApril 16, 2019
  • Fast process, keeping in touech with me frequently updating the status of my application. Excellent customer support.
    Mr YousufzaiApril 14, 2019
  • Unbelievable how quick and easy. Received our Visas within a couple of hours. Thank you!
    Lori MyersApril 13, 2019
  • Thank you so much as it's been stressful waiting for the Australian Commissioners Office to confirm visa & you've confirmed visa within an hour. Brilliant!
    Lorna BarrowApril 12, 2019
  • Great I needed a Visa in rush and i got it in one hour
    Olivier De ConinckApril 12, 2019
  • Super speedy application - got the ETA approval in less than 20'! Thanks
    NICOLASApril 12, 2019
  • Excellent service. Ordered the 24 hour visa for australia and I came with 20 minutes. Brilliant and cheap.
    Tony CrossApril 10, 2019
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